I have been waiting for 2 months since I placed my order and I still haven’t received the product. I will never buy here again — the customer service is not good.
Company replied
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I have been waiting for 2 months since I placed my order and I still haven’t received the product. I will never buy here again — the customer service is not good.
Company replied
I paid extra money to receive a tracking code, which never arrived. To my surprise the order arrived without any follow-up or carrier notice. As it was my first purchase at Grandado, and reading the c... See more
I am very happy with my experience with Grandado. Any questions I had were promptly answered. People were always friendly and answers were personalized which is rare. The delivery took a while, but wi... See more
I was looking for a manual coffee grinder that would be simple and versatile, with a clean appearance (no brands showing) - and, also important, that I wouldn't spend a lot of money - and found exactl... See more
De voordelen van een Nederlandse webshop. De goedkope prijzen van een internationale webshop. Meer dan 300.000 budget producten.
177-183 Wing Lok Street, RM 1308-D, Hong Kong SAR, China
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My first time I shaved with a brush. I believe the brush is here to stay. I loved
Hy,
I receveid my order on saturday 13/02, amazing job you´ve done. Very fast, and sooner than i was expecting. I just adapt the strings to my body, and as soon as my son turn 3 months i will start going out with him to explore the world. Thank you very much. I'm a happy mum. GRANPT37067 -
The only problem is that I did not receive my invoice
Product didn't match the description 3ds XL handle is not a 3ds handle
Overall the service and deadline were very satisfactory.
Concerning my order GRANPT35982, -06/Jan/2021 I just want to tell you that I had no more news since that day.
Thank you
Rui Quinta
I was very happy with my delivery. Arrived in the correct time and in perfect condition. 5 stars. You won a client.
The equipment was broken and with bad quality.
My experience was very good.
I ordered, made my payment and received on time. Everything worked well.
I am very happy with my experience with Grandado. Any questions I had were promptly answered. People were always friendly and answers were personalized which is rare. The delivery took a while, but within what was expected. Package easy to follow. Competitive price...
I've purchased an item that after some days they say its sold out but there's no way to get a refund. You get in a rabbit hole where no one replies. This site is a SCAM and I regret I haven't checked here on trustpilot before. BEWARE, DON'T BUY FROM THIS SITE! It's aliexpress dropshipping.
EDIT: I got refunded. Still don't recommend.
They said that i will get it fast but i didint recieve it and i am still waiting however i orderd it five months ago.
Then i watched on trustpilot and now i know that i need to look at the ratings before i order it.
Still waiting for my order, Bern almost a Monty now🤬🤬🤬 fake site, fake people👊
VERY BAD. I am waiting for two orders. Neither orders nor reply to my emails, NOTHING.
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