PTS Compliance Reviews 

895
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

PTS Compliance were quick, efficient and affordable and Mark who came to do my Pat test was friendly, informative and professional…many thanks for a TOP SERVICE..keep up the good work.

Rated 5 out of 5 stars

Nathan came to do our Village Hall PAT compliance today 07052026. He was very friendly extremely efficient and helpful and very happy to move items to carry out his work. Can not recommend Nathan high... See more

Rated 5 out of 5 stars

Great communication, the quote was very reasonable and we were happy to pay for the basic package upfront. We were a few appliances over but it wasn't a problem. Reliable, helpful, focused on the job... See more

Rated 5 out of 5 stars

Thanks to PTS for being so flexible to send an engineer to PAT test our equipment at short notice. Sam was helpful and friendly, nothing was too much for him, and we really appreciated his flexibility... See more

Company details

  1. Electrical engineer
  2. Electrical installation service
  3. Electrician
  4. Fire alarm supplier
  5. Fire protection consultant

Written by the company

We provide the following services to businesses across the UK whatever size of organisation PAT Testing EICR - Periodic Inspections All Electrical installation, maintenance and reactive work Fire Alarms Installation & Servicing Fire Extinguishers Supply & Servicing Emergency Lighting Health & Safety Course


Contact info

5.0

Excellent

TrustScore 5 out of 5

895 reviews

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5.0

All reviews

(895)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Great customer service from Louie & Paul who visited Hollickwood School today. Punctual, clean and tidy. No disruption to the school, just got on with it and did a great job. Friendly and helpful. Would recommend them and the company

4 October 2023
Unprompted review
PTS Compliance logo

Reply from PTS Compliance

Thank you for spending the time to share your review of our service. We will pass your comments onto the engineer who attended.

Kind Regards
Chelsee

Rated 5 out of 5 stars

Very punctual

Very punctual, friendly and the work carried out efficiently.

12 September 2023
PTS Compliance logo

Reply from PTS Compliance

Thank you for spending the time to share your review of our service. We are pleased all went well.

Kind Regards,
Chelsee

Rated 5 out of 5 stars

Great Service

Nathan from PTS was thorough in completing his PAT testing of our business electrical items and undertook the work without disturbing the general day-to-day running of the business. A great service.

15 September 2023
Unprompted review
PTS Compliance logo

Reply from PTS Compliance

Thank you for spending the time to share your review of our service. We are pleased all went well.

We will pass your comments on to the engineer who attended.

Kind Regards
Chelsee

Rated 5 out of 5 stars

Exceptional Customer Service

Exceptional Customer Service
Tom Mooney was exceptional, he went out of his way to ensure great customer service, truly above and beyond. Again, PTS employees have risen above the competition.

4 September 2023
Unprompted review
PTS Compliance logo

Reply from PTS Compliance

Thank you so much for your review of our services , I'm glad you received the service levels that we always strive to provide. I will pass on your comments on to the team that where involved and look forward to working with you again in the future.

Kind Regards
Chelsee

Rated 5 out of 5 stars

engineers know exactly what to be…

engineers know exactly what to be doing, finding their way in and around the company to seek out all items to be tested. the engineer was quick and thorough and just got on with it.

14 September 2023
PTS Compliance logo

Reply from PTS Compliance

Thank you so much for your review of our service, I'm glad you received the service levels that we always strive to provide. I will pass on your comments to the team that where involved.

Kind Regards
Chelsee

Rated 5 out of 5 stars

PTS did a good job.

Nathan did a very thorough job and sorted out any issues very quickly.
He was on time, helpful and professional.

11 September 2023
PTS Compliance logo

Reply from PTS Compliance

Thank you for your review, it's great to hear these kind comments about the PTS team.

Kind Regards
Chelsee

Rated 1 out of 5 stars

"Fast, Reliable, Professional" - 0/3

Booked a fire alarm appointment with these guys 6 weeks ago.

Call up the day before to confirm time - has moved, but listed as 12.30.

13.00 no one has showed up. Call office, leave message.

13.30 still no engineer, call office again - he's been stuck on a job. No time is recorded for our job sheet.

14.30 call back from engineer to advise won't be wish us today.

Office advises that we need to call up next week to rebook.

Impressive service from a company that we booked 6 weeks out and insisted on payment in advance. Must be a nice little racket for them.

8 September 2023
Unprompted review
PTS Compliance logo

Reply from PTS Compliance

Thank you so much for taking the time to share your thoughts; firstly may i take this opportunity to apologise for us not being able to make your appointment as scheduled on Friday. Our engineer was booked to visit another local company to yours prior to your booking. The engineer found a fault with their fire alarm and it look a little longer than expected to rectify. I have listened to the telephone call from our office to yours at 14:30 explaining the situaiton and the very pleasant lady agreed that we could rebook the appointment.
You make several comments that seem a little harsh, please be assured that if your fire alarm was found to have a fault we would treat your business as the same priority and would not leave you without a working system.
Taking payment up front is something we do with every new client that has no trading history with PTS Compliance and certainly is not any kind of racket!
If you would like to discuss this further then please feel free to call my office and ask to speak with me direcly.

Regards
Steve Kaye
Managing Director

Rated 5 out of 5 stars

Great service and cost.

We are a charity that have recently taken on a building and we needed PAT testing. We contacted PTS and we found them helpful from the initial call to the work being done. Excellent customer service and reasonable cost. Will use again.

4 September 2023
PTS Compliance logo

Reply from PTS Compliance

Thank you so much for your review of our service, I'm glad you received the service levels that we always strive to provide. I will pass on your comments to the team that where involved and look forward to working you again in the future.
Kind Regards,
Chelsee

Rated 5 out of 5 stars

Malcom

Malcom, the engineer we had was very easy to get on with, very helpful and knew his way around our site, making it very easy for us to leave him to get on with the pat testing.

31 August 2023
PTS Compliance logo

Reply from PTS Compliance

Thank you for taking the time to share your review of our service. We are pleased all went well.

We will pass your comments on to the engineer who attended.

Kind Regards
Chelsee

Rated 5 out of 5 stars

Easy to use and the engineer Anthony…

Easy to use and the engineer Anthony was polite and worked with us so know production was stopped at any time

31 August 2023
PTS Compliance logo

Reply from PTS Compliance

Thank you for spending the time to share your review of our service. We are pleased all went well.

We will pass your comments on to the engineer who attended.

Kind Regards
Chelsee

Rated 5 out of 5 stars

Very Professional

Very Professional, on time, Electrician was very pleasant very little disruption to the business.

28 August 2023
PTS Compliance logo

Reply from PTS Compliance

Thank you for spending the time to share your review of our service. We are pleased all went well.

Kind Regards
Chelsee

Rated 5 out of 5 stars

Very efficient and professional

Very efficient and professional. They do what it says on the tin

30 August 2023
PTS Compliance logo

Reply from PTS Compliance

Thank you for spending the time to share your review of our service. We are pleased all went well.

Kind Regards
Chelsee

Rated 5 out of 5 stars

Professional

Excellent communication turned up when they say they will. We had PAT testing done and the gentleman turned up on time and was professional and also considerate of our working environment.

29 August 2023
Unprompted review
PTS Compliance logo

Reply from PTS Compliance

Thank you for taking the time to share your review of our service. We are pleased all went well.

We will pass your comments on to the engineer who attended.

Kind Regards
Chelsee

Rated 5 out of 5 stars

Efficient

Efficient, reliable and great communication

30 August 2023
PTS Compliance logo

Reply from PTS Compliance

Thank you for spending the time to share your review of our service. We are pleased all went well.

Kind Regards
Chelsee

Rated 5 out of 5 stars

Recently used PTS for PAT testing

Recently used PTS for PAT testing. Couldn't recommend enough. Easy to deal with, great communication. Job done. Just how I like it.

29 August 2023
PTS Compliance logo

Reply from PTS Compliance

Thank you for spending the time to share your review of our service. We are pleased all went well.

Kind Regards
Chelsee

Rated 5 out of 5 stars

Good Experience, would use again

Great company, came out to do warehouse electrical inspection and did a fab job, would definitely use again. Great value for money

23 August 2023
PTS Compliance logo

Reply from PTS Compliance

Thank you for your review, it's great to hear these kind comments about the PTS team.

Kind Regards
Chelsee

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