Do NOT buy anything from this place! I ordered so long ago. Never received my order, emails unanswered, phone number listed doesn’t go anywhere. Filed a dispute with my credit card company today.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered a couple of months ago. I never received order even though a tracking order was received. Just says in transit. Reporting fraud to bank account for these charges. Do not order from this compan... See more
Total scam ordered on 2/21/23 and they sent shipping confirmation on 2/28/23 after I wrote an email about being a scam. The shipping confirmation was fake with fake tracking info.
This shop is fake. The true Shark Tank product was called Plufl.. they have simply faked this products website and called it something extremely similar name to coin in on their traffic. Unfortunate... See more
1.6
Bad
24 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
If it's too good to be true, it is!
If it's too good to be true, it is! Their discounts are extremely low. The reviews on their website
is nothing but 5 stars! Really? I placed an order with the mystery box included on March 4th. I even paid for express shipping!! After 4 days without hearing from them, I sent a message and received a notification email that same day that says my order has been shipped. I tracked my order and it stated "on the way," but hasn't been progressing for days.. It shows no details of current destination. It's been 2 weeks and no shipment. I called the customer service number, it's pointless! I located their address in Texas and it looks to have nothing to do with Pufflyshop. Any returns ships to an address in China. Nohing makes sense. It's a scam!
4 March 2023
Unprompted review
Don’t respond to emails
Don’t respond to emails, received an email saying my order had been dispatched and never received my order. SCAM.
6 March 2023
Unprompted review
PUFFLY = SCAM
PAU ATTENTION to this BRAND: PUFFLY!!!
It's a SCAM: They say they have a 24h customer service. Idid a purchase: I sent 4 emails: they NEVER answered.When you call, there's ALWAYS a voice message. They sent me a email to let me know that my purchase has been sent, without ANY TRACKING NUMBER, and I NEVEER received it.
12 March 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.