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Review summary

Created with AI, based on recent reviews

Evaluating 202 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the user experience, finding the products convenient and easy to use. Many also appreciate the excellent service received from the company. However, some people were dissatisfied with the product quality, citing issues like charging tips breaking easily or devices failing after a short period. There's also mixed sentiment regarding the product's value for money and its ability to perform as advertised, with some finding the charging capabilities insufficient or incompatible with their devices.

What people talk about most

Product

Consumers find product to be ambiguous. Many reviewers praise the products, highlighting their convenience,... See more

Quality

Reviewers mention ambiguous feedback about quality. Many consumers praise the amazing sound quality of... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the compact and... See more

Value for money

Reviewers highlight ambiguous aspects of value for money. Many consumers express strong dissatisfaction,... See more

Service

Clients share positive opinions on service, with many expressing happiness and satisfaction. Reviewers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I thought this would be the answer to my charging while overseas. I purchased back in Nov’24 and have been happy with the convenience up until it broke on my first trip overseas with it in March this... See more

Rated 5 out of 5 stars

I love ordering from Pulse Charge. Their chargers and cables are top quality and delivery is always super fast. Everything is beautifully packaged and works perfectly. Highly recommend to anyone who w... See more

Rated 5 out of 5 stars

To start with let me say i never do reveiws but this product is first rate,I've owned multiple charger/light/compressor combo's,but this product has everything they had and more.....I tested it by pu... See more

Rated 5 out of 5 stars

I bought 11 Pulse car Chargers. One brother drove from Geelong to lakes Entrance on to Eden then Mildura and Robe back to Home he used the Pulse charger everyday for keeping phones etc working charged... See more


Company details

  1. Mobile Phone Accessory Shop
  2. Battery shop
  3. Mobile Phone Shop
  4. Electronics Company
  5. Electronics store

Written by the company

Pulse is a family-run business based in Queensland, Australia. With over 30 years of industry experience, we work with the best Teams of engineers and product innovators to create on-trend devices, that not only perform but also look great at the same time. Our story began with the launch of Gravity, our popular cord-free portable charger. Seen on TV regularly, Gravity is what lead to the creation of Pulse and the brand you know today. We focus on providing innovative and premium products to keep you powered anytime, anywhere. Whether you need a cord-free portable charger on-the-go, high-speed charging cables, travel chargers, or charging devices for your office, we have you covered!


Contact info

3.7

Average

TrustScore 3.5 out of 5

207 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 19% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

These Venus chargers are not worh the…Venus charger damaged

These Venus chargers are not worh the money. Since Xmas we have had 2 broken at the isb-c end. They replaced 1 after a hectic ordeal in customer service but we still had to cough up the money for postage, even its their product the buggered. Prior to Xmas we bought 4 of the magnetic ones amd they didn't sti l to squat. We were told we need to buy a compatible phone even though money is the fastest samsung flip.
There's nothing in their television ads offering security when buying these things and this time also they are refusing to have it fixed or a new. Email to Consumer affair is just about to be sent.

15 January 2026
Unprompted review
Rated 4 out of 5 stars

Update

I did leave a 2 star rating due to charger not working. Pulse have replaced the Venus and it is working and charging fine. Thank you for taking my complaint seriously.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Product

Great Product
Bought the Apollo 3 in 1 for Xmas. Got the 2 pack for my wife and myself. This product is great as it charges our phones, our ear pods and our watches at same time. We don’t have to argue on which and who’s device get charged first, as we have one each and all our devices are charged at same time. Great product for a great price. Thank you pulse.

24 December 2025
Unprompted review
Rated 1 out of 5 stars

VERY POOR QUALITY

VERY POOR QUALITY. I am extremely disappointed with these chargers. I bought a four pack and so far three of them have had an issue with the android tip. They kindly replaced the first one but now they won’t replace the next two and have advised they are NOT repairable. I wish I’d read reviews before I purchased them. One more left to give as a gift. Fingers crossed it’s not a dodgy one like the other three.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Great For Travelling

This charger is nice and compactbecause it folds down into a small rectangle. It is brilliant for taking on holidays because I only need one outlet for 3 different products which saves space and hassle. It works well and charges quite fast. I recommend this product.

25 December 2025
Unprompted review
Rated 2 out of 5 stars

Not impressed

I have found that the pulse charger takes a long time to charge. My watch especially takes hours to charge. You can buy a much cheaper one from the supermarket that works just as good, though it’s not magnetic.

11 January 2026
Unprompted review
Rated 1 out of 5 stars

Expensive garage.

I bought the Venus charger and the tip broke off in phone. They claim it's not covered under warranty and always say look at all our 5 star reviews. This product is rubbish and over priced. Shop around. There are better and cheaper chargers out there. This product is to prey on the weak and elderly. Shame on you.

2 December 2025
Unprompted review
Rated 3 out of 5 stars

Very average

Very compact which is handy to slip into a purse or handbag. However, it doesnt hold the charge for very long, certainly nowhere near what they advertise. Mine also gets extremely hot when using. I was going to take it overseas with me but concerned about its safety. I wouldn't buy another one.

9 January 2026
Unprompted review
Rated 1 out of 5 stars

Easy to snap external tip

I’ve never had an external tip from a portable charger. It snapped which isn’t covered by manufactories warranty. The fact it specifically states this suggests that other people have had the same issue. For its exorbitant price. The product isn’t work it for an obvious design flaw.

31 December 2025
Unprompted review
Rated 5 out of 5 stars

I bought a duo pack and a 4 pack for…

I bought a duo pack and a 4 pack for teenagers Christmas presents and of course kept one for myself. Boy, were they a hit. Put them into a lucky dip and told the kids they were all the same gift but different colours. It was up to them to decide whether they kept the colour the chose or swap. They all went away happy! Their parents were happy too because it meant they had no excuse for going out and having no battery power on their phones. Win win all around.

15 December 2025
Unprompted review
Rated 1 out of 5 stars

Broke after 1 use...

Was gifted one for Christmas. Used it 1 time and when I went to pull it out of my phone the connector came out of the pulse and got stuck in my charging port. Checked the warranty to find it doesn't cover this! Would not recommend purchasing them, can buy cheaper more sturdy chargers elsewhere. Shouldn't break after 1 use

29 December 2025
Unprompted review
Rated 2 out of 5 stars

Very disappointed with this product

Very disappointed with this product. The tip snapped off after being used 3 times. The charger is too heavy therefore allowing the tip to snap off. Interesting that all
Information states that warranty voided if tips snap (like this is a common occurrence) Disappointing Xmas gift and disappointed kid. Santa gets the blame for this poor product.

30 December 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed

I purchased the twin Pulse charger and gave one away as a Christmas gift to a iPhone user they love the charger says it does everything that is advertised but I am using a sumsung and it does nothing I was expecting it does not magnatise to my phone with or without cover and it gets extremely hot in quite a short period and it doesn't hold its charge for long , very disappointed

18 December 2025
Unprompted review
Rated 4 out of 5 stars

Pulse Venus Charger

I Added a Review about pulse Venus Charger that Broke,after an.Email from Chris he was very helpful.
So I shouldn’t Jump to Conclusions until I Follow something up First,Sorry Pulse.

29 December 2025
Unprompted review
Rated 4 out of 5 stars

The charger is very handy

The charger is very handy, but it seems to discharge very fast when not being used. The other day I went to use it and found out it needed charging again. Even when I had not used it for 2 days.
But it seem to charge as it says.
My old charger never discharged by itself, well not that I noticed.

8 December 2025
Unprompted review

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