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Pulsedesk Reviews 3

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TrustScore 4 out of 5

4.0

IT support and services
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Company details

  1. IT support and services
  2. Software company

Written by the company

A multichannel helpdesk system for receiving and managing customer requests in a single window with an artificial intelligence module. The system helps to automate and to speed up the processing of customer requests so that it requires minimal time and effort. The helpdesk is easily customizable, so any business can adjust it to its needs. Analytics tools make the work of operators more transparent and efficient.

Contact info

4.0

Great

TrustScore 4 out of 5

3 reviews

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Rated 5 out of 5 stars

Affordable & Complete

I usually don't write reviews, but Pulsedeck is really a game-changer for my business. It is affordable and have everything to have a really great customer support.

My customers have the flexibility to reach out and ask their questions through various channels (live chat widget, WhatsApp, ...). I can streamline all my ticket management tasks onto a single platform.

I am extremely satisfied with it, and my customers are also pleased. I recommend it to all business owners that want to take their customer support to new heights!

23 July 2023
Unprompted review
Rated 5 out of 5 stars

Great for E-shops

Intuitive, easy to adopt helpdesk to stay in touch with customers and do routine tasks way faster. My business now has 5 people in the support team and we discovered (a bit later than I wish I did:)) that helpdesk is just a must have thing for anyone working with customer requests.

I found Pulsedesk by a friend's recommendation and I never regretted it. With a quite affordable tariff, this software has all communication channels and features I need, as well as a knowledge base and a customer portal, which is super helpful for support agents.

31 May 2022
Unprompted review

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