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Pulsetto Reviews 3,193

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 2,389 reviews, reviewers had a great experience with this company. Customers frequently praise the product for its effectiveness in promoting relaxation, improving sleep quality, and alleviating pain, with many noting immediate positive results. The device is often described as easy to use, with the accompanying app providing clear guidance and enhancing the overall user experience. Reviewers also highlight the excellent customer service, mentioning fast shipping, responsive support, and helpful communication. However, some people were dissatisfied with the app's functionality, citing issues with premium feature access, unexpected charges, or the app not recognizing order numbers. A few other people also felt that the device did not work for them, or experienced problems such as the device overheating or being too harsh.

What people talk about most

Product

Clients share positive opinions on the product, with many finding it a phenomenal and life-changing device... See more

User experience

Users describe positive interactions with user experience, finding the device and app simple to use with... See more

Quality

Reviewers mention positive feedback about quality, with many describing the product as phenomenal and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the quick... See more

Application

People report ambiguous experiences with the app, with many finding it easy to use, well-constructed, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was really happy with how fast my Pulsetto order arrived. The device was easy to start using, and the app made the first sessions simple to follow. I also tried some of the Premium features, and the... See more

Company replied

Rated 4 out of 5 stars

Excellent experience so far, altho I only use it for sleep. It does, for me, get me to sleep quickly most of the time; when it does not do so, I have no idea why, so I suspect it is something unexpect... See more

Company replied

Rated 5 out of 5 stars

I bought Pulsetto because I wanted a simple wellness device for stress support and better evening relaxation. Delivery was fast, and the support team was friendly when I needed help getting started. T... See more

Company replied

Rated 5 out of 5 stars

My Pulsetto arrived sooner than I expected, and the whole buying process was easy. The device feels simple to use, and the app gives clear guidance. I also liked that customer support was quick to res... See more

Company replied


Company details

  1. Wellness Programme
  2. Health and beauty shop
  3. Sleep Clinic

About Pulsetto

Written by the company

Image Placeholder

Your Peace & Better Sleep Partner.

Pulsetto is a simple, safe, and easy-to-use device that stimulates the vagus nerve by sending electrical impulses to your neck, resulting in a decrease in heart rate and activation of the parasympathetic nervous system, also known as the "rest and digest" system.

This makes you feel calmer, less worried, and less nervous, which considerably improves sleep quality!

FEEL BETTER

Contact info

4.2

Great

TrustScore 4 out of 5

3k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I am an insomniac with chronic pain

I am an insomniac with chronic pain. While I gradually realized the benefits of my Pulsetto, when I recently had a charging issue with my unit & went without it for 2 weeks it was blatantly obvious how beneficial it had become to restful sleep and decreased pain, migraine & neck pain in particular. I am so glad to have it back & be sleeping well & migraine-free again. Customer service couldn’t have been better!

12 May 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Ann,

Thank you for sharing your experience with us.

Living with insomnia and chronic pain can be incredibly difficult, so it’s truly meaningful to hear how much of a positive difference Pulsetto has made for your sleep and overall well-being. Sometimes it’s only during a pause in routine that the impact becomes fully clear, and we’re very glad to hear you’re now sleeping better again and feeling relief from migraines and neck pain.

It’s also wonderful to know that our customer support team was able to help you quickly and effectively during the charging issue.

Thank you for your trust and for allowing Pulsetto to be part of your wellness journey.

Best regards,
Pulsetto Team

Rated 5 out of 5 stars

Pulsetto is the perfect companion for…

Pulsetto is the perfect companion for meditation practice. I use it for four minutes at the beginning of meditation to unify the physical and the spiritual.

12 May 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Walter,

Thank you for sharing such a thoughtful experience with us.

We’re very glad to hear that Pulsetto has become a meaningful part of your meditation practice and helps create a deeper sense of connection and balance at the beginning of your sessions. It’s wonderful to know it’s supporting both relaxation and mindfulness in your routine.

Thank you for your trust and for making Pulsetto part of your wellness journey.

Best regards,
Pulsetto Team

Rated 5 out of 5 stars

The Pulsetto is Fantastic

The Pulsetto is fantastic. I've been using it for months now, and the results are unbelievable! I feel relaxed, really relaxed, for the first time in many years. Sleep has improved, steadily, and my digestion has improved remarkably. Great job on the software also. I'm a Windows developer, so appreciate the quality and improvements Ive seen in your updates! Great job! Already have recommended it to many freinds and family.

12 May 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Brian,

Thank you for such thoughtful feedback and for sharing your experience with us.

We’re incredibly glad to hear that Pulsetto has helped you feel more relaxed, improved your sleep and digestion, and become such a positive part of your routine. It also means a lot to hear your thoughts on the software and ongoing improvements from a developer’s perspective.

Thank you for your trust, recommendations, and support.

Best regards,
Pulsetto Team

Rated 4 out of 5 stars

I enjoy using Pulsetto

I enjoy using Pulsetto, it helps me relax. Their app is also very good. The only issue was that it took a long time to ship.

12 May 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Rachael,

Thank you for sharing your experience with us.

We’re very glad to hear that you’ve been enjoying Pulsetto and finding it helpful for relaxation, and it’s wonderful to know you’ve also had a positive experience with the app.

At the same time, we sincerely apologize for the longer shipping time you experienced. We understand how frustrating delays can be, and we truly appreciate your patience and understanding.

Thank you again for your trust and for being part of the Pulsetto community.

Best regards,
Pulsetto Team

Rated 5 out of 5 stars

Very confusing order situation…

I had a very confusing order situation with my Pulsetto device. I received a second one that was not ordered. Andrew in customer service guided me through the return process. He responded to all my emails and questions immediately and helped me get things resolved.

12 May 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Clark,

Thank you for sharing your experience with us.

We’re glad to hear that Andrew was able to help guide you through the return process quickly and clearly. We truly appreciate your patience throughout the situation.

Best regards,
Pulsetto Team

Rated 5 out of 5 stars

I notice a reliance on use

I notice a reliance on use. When I forget to use, I feel worse.

12 May 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello,

Thank you for sharing your honest experience.

Consistency can play a big role in nervous system regulation, so we understand what you mean. We appreciate you taking the time to share your perspective with us.

Best regards,
Pulsetto Team

Rated 5 out of 5 stars

Great Customer Service

The product wasn't for me but the customer support is outstanding and returning it was very easy.

11 May 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Frank,

Thank you for your kind words and for sharing your experience.
While we understand Pulsetto may not be the right fit for everyone, we’re very glad to hear that our support team made the return process smooth and helpful for you.

Best regards,
Pulsetto Team

Rated 5 out of 5 stars

Great Customer Service

I haven’t used this device much but the customer service is excellent so if you want to try it and if you get an issue you will get excellent service. Thanks guys great service.

11 May 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Phil,

Thank you for your kind feedback.

We’re very happy to hear that your experience with our customer support team has been positive and helpful. Providing responsive and supportive service is very important to us.

Best regards,
Pulsetto Team

Rated 5 out of 5 stars

I was skeptical but am very happy with…

I was skeptical but am very happy with results after 4 months. Noticed the 2nd week I was able to stop biting my nails for the 1st time since I was about 3 yrs old. Sleep better. Helps with headaches.

11 May 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Tierra,

Thank you for sharing your experience with us.

We’re so glad to hear that after a few months of consistent use you’ve noticed improvements in sleep, headaches, and even breaking long-standing habits. That’s incredibly encouraging to hear.

Best regards,
Pulsetto Team

Rated 5 out of 5 stars

Changed my life!

26 April 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Mary Beth,

Thank you so much for your feedback.

Hearing that Pulsetto has been life-changing for you truly means a lot to our team. Thank you for your trust and support.

Best regards,
Pulsetto Team

Rated 5 out of 5 stars

Helped lower my blood pressure!

30 April 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello John,

Thank you for sharing your experience with us.

We’re very glad to hear that Pulsetto has been helping support your overall wellness and that you’ve noticed positive changes with consistent use.

Best regards,
Pulsetto Team

Rated 5 out of 5 stars

It’s working

It’s working. Make a cheaper version. Simpler app. All of the sessions are the same. Wrapping it in a language describing different ailments is just window dressing. I’m not sure it helps the product

11 May 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Aaron,

Thank you for your honest feedback and for sharing your perspective with us.

We truly appreciate constructive suggestions like yours regarding the app experience and session structure. Feedback from our users plays a very important role in helping us continue improving both the product and overall experience.

Best regards,
Pulsetto Team

Rated 5 out of 5 stars

Even though I'm not seeing results yet

Even though I'm not seeing results yet, I have great faith in the product and the company.
This is a quality product at a fair price w good science behind it. I've been scammed a couple of times in my quest to regain health from long covid so im grateful for your integrity. I still haven't done more programs from the internet w Pulsetto, just doing basic program. When my brain wakes up, pre frontal cortex, I will be able to figure out the internet part. Thank you, Pulsetto people, keep helping people regain their brains!

11 May 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Geo,

Thank you for your thoughtful and honest feedback.

We truly appreciate your trust, especially after difficult experiences elsewhere, and we’re very glad to hear you feel confident in both the product and our team. Recovery journeys can take time, and we’re grateful to be part of yours.

Best regards,
Pulsetto Team

Rated 4 out of 5 stars

90% RECOMMENDED + send your suggestionn

90% RECOMMENDED! As a neurodivergent person, I honestly recommend Pulsetto for improving overall health 🤩

It has helped me, my mother, my uncle, and my aunt. My burnout symptoms, PTSD, leaky gut symptoms, and overall resilience are improving a lot! 🥳

The 10% reason why I hesitate to fully recommend it is because buying the device (which is quite expensive) does not guarantee access to all the functions people buy it for. The company decided that some stimulation sessions are “basic” while others are “premium”...

I already sent my suggestion to customer support asking them to include full access to all stimulations with the device purchase, AND I ENCOURAGE YOU TO DO THE SAME 🤜🤛

21 April 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Laura,

Thank you so much for sharing such thoughtful and detailed feedback with us.

We’re truly happy to hear that Pulsetto has been helping not only you, but also your family members, and that you’ve noticed positive changes in stress resilience, burnout recovery, and overall well-being. Stories like yours genuinely mean a lot to our team.

We also really appreciate your honest feedback regarding Premium features and subscriptions. We understand your perspective, and suggestions like yours are incredibly valuable as we continue improving the Pulsetto experience and shaping future updates. Feedback from our community plays a big role in those decisions.

Thank you again for your trust, your recommendation, and for taking the time to share both the positives and your constructive suggestions with us.

Best regards,
Pulsetto Team

Rated 5 out of 5 stars

The shift in calmness is immediate...

The shift in calmness is immediate...
I love the all over feeling of everything within me feels quieter
The companies innovative approach to health and general well-being ... Absolutely love the meditations

12 May 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Donna,

Thank you for your beautiful feedback.

We’re so glad to hear that Pulsetto has helped bring an immediate sense of calm and quietness to both body and mind. It’s also wonderful to hear you’re enjoying the meditations and overall experience.

Best regards,
Pulsetto Team

Rated 5 out of 5 stars

Multiple improvements

Pain levels down, deeper sleep, adjustments are more smooth at the chiropractor, smaller scar tissue masses through neck, shoulders, back. More energy throughout the day and a consistent marked reduction in muscle tension.

11 May 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Karen,

Thank you for sharing your experience with us.

We’re very glad to hear that you’ve noticed improvements in sleep, energy, muscle tension, and overall recovery. Hearing how Pulsetto has supported your daily well-being truly means a lot to us.

Best regards,
Pulsetto Team

Rated 5 out of 5 stars

Great way to relax and meditate

Peaceful and allows me to slow down

11 May 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello,

Thank you for your kind words.

We’re very glad to hear that Pulsetto helps you slow down, relax, and create more peaceful moments in your day.

Best regards,
Pulsetto Team

Rated 5 out of 5 stars

Body hack for stress

I legitimately feel more relaxed quite quickly once the device is activated. Paired with music or a guided meditation within the app, and I can let go of stress.

10 May 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Sonia,

Thank you for sharing your experience with us.

We’re so glad to hear that Pulsetto helps you relax quickly and works well alongside the guided meditations and music in the app. Supporting stress relief and nervous system balance is exactly what we hope for.

Best regards,
Pulsetto Team

Rated 5 out of 5 stars

So far so good

Haven’t had communication directly either the company but Pulsetto prior to bedtime is improving my sleep quality. I’m not convinced yet, but it may be easing off a migraine. Sure hope that plays out to be the case.

10 May 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Katherine,

Thank you for sharing your honest experience with us.

We’re glad to hear that Pulsetto is already helping improve your sleep quality, and we truly hope you continue noticing more positive changes over time. Consistent use can often make a meaningful difference gradually.

Best regards,
Pulsetto Team

Rated 5 out of 5 stars

The device and app are easy to use

The device and app are easy to use. My HRV has gone up to levels I haven’t seen before.

10 May 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Ellen,

Thank you for your feedback - we really appreciate it.

We’re so glad to hear that both the device and app have been easy to use and that you’ve noticed positive changes in your HRV. That’s wonderful to hear.

Best regards,
Pulsetto Team

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