Punt Casino Reviews 327

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the wide and varied selection of games available, noting that the website is user-friendly and offers a smooth experience. Many people highlight the instant payment redemption process as a major advantage, appreciating how quickly winnings are transferred to their accounts. However, some customers have expressed dissatisfaction with the customer service, citing slow responses, unhelpful interactions, or issues with account verification and payment processing. A few other people also felt that the payment system could be problematic, with some experiencing delays or difficulties in receiving their funds.

What people talk about most

Product

People report positive experiences with product, particularly praising the vast and diverse selection of... See more

Website

Reviewers mention positive feedback about the website. Many customers praise the site for its user-friendly... See more

Payment

Customers consistently note ambiguous experiences with payment. While many reviewers praise the instant... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praise the support as great,... See more

User experience

Users describe positive interactions with the user experience. Many customers appreciate the platform's ease... See more

Based on these reviews

Rated 4 out of 5 stars

I really like to play on Punt. They have a nice categorized selection of games. Their customer service is usually quick to respond. They have instant redemptions. I've redeemed multiple times. However... See more

Rated 4 out of 5 stars

Punt casino is a sweepstakes/social casino and the sister site to Chanced casino. Punt offers a vast catalog of games from all the best providers. The verification process is simple and straightforwar... See more

Rated 4 out of 5 stars

I was happy playing punt casino. When I signed up I got free SC and was given a package deal discount. The have a good VIP program I been a member for a year and I'm already a silver member. They ha... See more


Company details

  1. Casino

Written by the company

Punt Casino puts the power of crypto in your hands! 🙌 Enjoy 200+ handpicked games, instant withdrawals, and more bonus firepower than a SpaceX rocket at the world’s fastest-growing cryptocurrency casino 🚀


Contact info

3.8

Great

TrustScore 4 out of 5

327 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

Update from my pervious review

Update from my pervious review, I gave them a one star due to the payout delays. When I first started playing Punt you win and redeem and within one minute your money was in your account. Now you have to wait supposedly to verify your card or whatever reason, ppl who play online slot know it's just for you to be tempted to play it back and lose. But I wanted to update the review because even tho I still have to contact customer service about my instant redemption I usually get right after that and they really are the only site right now I can play one day and win big and then play the next day and hit again. I know it's gambling and it's all about chance but, in all the 7-8 years I've been playing with the online sites you usually don't win the very next day after a good redemption. I would love to give them five stars because of how easy it is to verify, the selection of games and the RTP but they spoiled me with the instant redemption so until then I will have to stay w/ a four star.

15 April 2026
Unprompted review
Rated 2 out of 5 stars

Their update and weekly bonus change ruined it for me!

Have been a player every since they opened loved the site at first their V.I.P system was excellent as well as their weekly bonuses. Then they updated the site changed their V.I.P system and the weekly bonuses became crap couple that with the slots goings to dead spin mode made this site go down in my favs list to nearly the bottom.

1 April 2026
Unprompted review
Rated 1 out of 5 stars

Site used to be good but not anymore IMO

Site used to be good to where I was able to redeem at least 3-4 a month but ever since they updated UI , I haven’t won a dime. I also am unable to play Nolimit games even though my location is allowed too. I would stay away from this site unless you like losing money

28 March 2026
Unprompted review
Rated 2 out of 5 stars

Great features, but some frustrating moments

Punt has a solid game selection and the instant redemptions are a big plus when they work. But I had a few issues with verification and support responses felt inconsistent. Fun platform, just not always smooth

19 March 2026
Unprompted review
Rated 1 out of 5 stars

Stay away from this site!

After being issued a 1099-MISC on my winnings last year reducing my refund by $1,000, I played today and was reminded of how awful this site and their sister site Chanced truly are. I hit a bonus for 15 free spins and won 0.15. Never again!

24 February 2026
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible. Jus down right not good anymore .. customer support is straight trash. Keep running circles an not really helping. Ever since it has updated its been garbage. Over it.

21 February 2026
Unprompted review
Rated 5 out of 5 stars

I am new to Punt Casino so far it has…

I am new to Punt Casino so far it has been great I had a small issue of getting verified so I could redeem but message them and they took care of it very fast and received my redeem shortly after the problem was resolved... I definitely recommend them...

17 February 2026
Unprompted review
Rated 1 out of 5 stars

I played with punk and chance social…

I played with punt and chance social casino for the last 2 years I got to tear level of gold used to win quite often on this site then about 6 months ago I noticed the games seem to just lose lose lose lose and then if you hit it's very small it's like the games changed and I've been playing quite a while without any reason after they requested me to send copies of all my credit cards bank cards any financial I had statements of any card I used on their site to make a purchase I said no they restricted my account both chance and punt casino told me to contact customer service when I did they wanted financial statements of everything I've ever used on there which is none of their damn business when I agreed to provide two different statements not just proof ownership but statements of an account that I used on there I provided it they threatened to close my account if I did not do so then they closed my account after I provide the information punt and chance casino are straight up thieves I saw their greediness at a slow pace until it got 100%. If you win anything on there they will shut your account down and

22 January 2026
Unprompted review
Rated 2 out of 5 stars

This one is tough

This one is tough. Alot to like, but its declining with time. The good: super fast and simple redemption process. Fantastic game variety. Great live dealers. Lots of promotional activities. The bad: speaking of the promos, if you win a promotional amount, it will require TEN yes 10x!!! Play through before becoming redeemable!!! ABSURD!! ALL SC, even that which you straight up purchase, requires 3x play through (not just bonus amount, All of it!) That, is a fairly recent update to their terms and gives you an idea of the general direction the company is going. They also are having alot more technical glitches, which they dont really acknowledge or address with any urgency. So far none of the glitches are miraculously beneficial for players, im sure they would be all over that. Their customer service is a joke, it is not "live" by any means, and ive messaged "live support" and waited 26 hours for response. You can't close or generate tickets so you can get stuck on their watch of reply whenever they want then closing the the chat out making you have to repeat or take many steps and wait again. They dont seem to read or comprehend issues that you bring up and put little effort into offering resolution. I try to get a general idea of each site's geral attitude and frankly how sketchy they intend to be by actually reading their terms of service, punt was on the lower end of sketchy until the recent play through requirement change, but what I noticed about their terms of service vs others is they are straight up aggressive and almost threatening when it comes to them getting paid. Let's put it this way, they make it very well known if you dispute a charge or dont have sufficient funds for a purchase they will aggressively hunt you down and do everthinf within their power to penalize and make sure you are punished. The rest is your typical they can basically modify whatever they want and change terms yada yada bs, but I must say they use alot if intimidation in their jargon compared to other sites, but of course still cover their ass 100% if they want to mess with your prize redeeming amounts and account status. There is alot of good and bad with this site, hard to not play because off those good features. But quality of the site and gameplay is decreasing, combine that with a lack of support, acknowledgement, or response to already loyal players I feel they have lost focus on what matters for sustainability and eventually their greed and lazy processes will destroy what was once my favorite social gaming site

8 February 2026
Unprompted review
Rated 2 out of 5 stars

Though i will say io have deposited and…

Though i will say io have deposited and withdrawed plenty of money successfully. Out of nowhere right after i deposit more money they lock my account. Support tells me that i will have to wait on Admin to contact me. two days later i can not get a response from support and have heard nothing from admin and my deposit is just stuck in the account.Starting to feel like i got scammed or maybe since i was winning too much they cut me off, stole my deposit on both of their sites (other site is Chanced Casino) and decided to just ghost. So unprofessional and support knows they are scamming cause they want nothing to do with the complaints. Up until this point the site was okay. I started small to play it safe. Once i started depositing big this is how they get me.

1 February 2026
Unprompted review
Rated 1 out of 5 stars

Dishonest company

Played with a bonus and made all theire requierments withdrawed went online told Thomas Knight i made a withdrawel and asked if cancell withdrawel can i continue to play and was adviced yes he did not tell me all coupon rules in play again. When i withdraweld later my winnings removed as they say i played a game excluded feom the coupon rules. I think they tell u you can continue to play and dont tell u coupon rules in play so that u must cancell withdrawel and play and then later to keep your winnings so they can make money mislead u on perpouse to loose everthing scammers

18 December 2025
Unprompted review
Rated 2 out of 5 stars

"Theoretical numbers"

I would have given a five star review but u guys really let me down on my max win. Should have been 10,800 sc and you guys cut it off at 1,300 sc and said max win per spin. Then why would the game advertise such a high max win? 333x33x33 and my line hit was only .03 sc.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Quick

Quick, fast redemption. Great game selection. Again, whats huge to not spend your money back or cancel redemption is immediately being able to cash out! Absolutely phenomenal! Recommend totally!

8 January 2026
Unprompted review

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