Pup Up Cafe Reviews 

407
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We’ve been to pup up a few times at different venues and always had such a wonderful experience. Well organised, fun and safe for our dachshunds. Our two always have such a great time socialising and... See more

Rated 5 out of 5 stars

Great place to come with my disabled daughter. Fabulous, friendly staff, lots of very empathic dog owners who took time with my daughter. Very well organised venue, she totally loved it! Thank you to... See more

Rated 5 out of 5 stars

Pup up cafe is a brilliant experience for your furry friends & the owners! We are pug crazy & absolutely love coming to pup up cafe & seeing all other pugs all shape sizes & colours. The organisers... See more

Rated 5 out of 5 stars

Fantastic morning at the Pup up Cafe. The girls absolutely love dogs. Perfect environment to pet and hold dogs and see them all interact with each other. Venue was perfect, ticket costs were very reas... See more

Company details

  1. Dog Cafe
  2. Event management company
  3. Event Planning Service

Written by the company

We host pop up doggy events around the country, come along and spend a few hours of fun for dogs and humans alike!


Contact info

4.8

Excellent

TrustScore 5 out of 5

407 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(407)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Our first experience with our puppy…

Out first experience with our puppy Niko and his brother who are 15 week old.
Very well run and such an amazing experience had by all. Lots of things for our pups to do! We will deffo be back. Oh and as a bonus they both won the cutest ☺️

26 May 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant set up!

Absolutely brilliant set up, my daughter wanted to take her sister to see some pups for her birthday and we found this online.
Staff were brilliant and the pups were adorable!

26 May 2024
Unprompted review
Rated 5 out of 5 stars

Perfect start to the day

Really really cool morning 👌 staff were very warm and welcoming and our girls had a great time from start to finish playing with and having photos take with super cute dogs.
Lovely positive start to the day 🙏

26 May 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic morning at the Pup up Cafe

Fantastic morning at the Pup up Cafe. The girls absolutely love dogs. Perfect environment to pet and hold dogs and see them all interact with each other. Venue was perfect, ticket costs were very reasonable and it was ran brilliantly. Thank you for a lovely morning!

26 May 2024
Unprompted review
Rated 5 out of 5 stars

Best time ever

We brought our three mini sausage dog and there had the best time, the staff was so friends and helpful. Would recommend any one with a sausage dog to come to one of the events that are held all over the country

25 May 2024
Unprompted review
Rated 5 out of 5 stars

Third time!

Third time going to to events with our sausages. Always a great time meeting lots of sausages!

19 May 2024
Unprompted review
Rated 2 out of 5 stars

Disappointing experience

We went to the pup up cafe in York today and although it was great to interact our sausage dog with other dachshunds, our experience was ruined by a salesperson who was insistent on signing us up to a dog food subscription after we persistently told them we was not interested as our dog was on a specialised diet to lose some weight.
They approached us in plain clothes with no identification on and acted as if they were another pup up cafe attendee. They spoke to us for a while before attempting to hard sell us the dog food for around 20 minutes, we felt very cornered and uncomfortable and it ruined the experience for us if I’m honest.
We would have loved to attend future events but we wouldn’t attend again due to this which is such a shame as I think without this, we would have most likely had a great time.

21 April 2024
Unprompted review
Pup Up Cafe logo

Reply from Pup Up Cafe

We're so sorry about that and have passed the feedback along to Pire Pet Food, the trade stand in attendance. We always have a few local businesses along to our events and 99% of the time they offer a very pleasant experience with a relaxed sales approach. We're so sorry on this occasion that one of these has tarnished your experience of our event. The actions of others are out of our control so hopefully excluding that, the actual event was fun for you 😊

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