I like Purchase Power bc of the conscience. My tv went out and I didn’t have money to buy one so I got it through PP. I dislike the price hike. Does each state or employer have a different selection o... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They are making me pay for a trip to Mexico in spite of all that’s going on with the cartel and the government and then still expect me to pay over $1600 for a trip that I do not feel safe going on.... See more
Company replied
I have ordered a lot from them over the years but what I received today will be my last order. It was an unsealed ring cam with no protective packaging in a damaged box. The item looks ok but it clear... See more
Company replied
Purchase Power gives you the access to get what you need without the stress or hassle of using your 401K or burrowing money to purchase what you need.
Company replied
Company details
Written by the company
Purchasing Power offers an industry-leading employee purchase program. From its inception, the company has helped private and public employees buy important products through installment payments via payroll deduction. We’ve always been more than an employee store; our goal as a voluntary benefit provider is to help people build a better life. Our payroll deduction purchasing program was one of the first of its kind. Originally we sold only computers, but over the years we expanded our catalog to include thousands of products and services--from electronics to major appliances, from furniture to vacation packages--made easier through automatic paycheck deduction.
Contact info
2727 Paces Ferry SE, Bldg. 2, Ste. 1200, 30339, Atlanta, United States
- (888) 923-6236
- purchasingpower.com
3.1
Average
2K reviews
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gooe quilty
I love the items that i brought every last one of them works wonderful and i love them all
Thank you very much
11 February 2025
Reply from Purchasing Power
Thank you so much, Hope, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.
Kind regards,
Purchasing Power, LLC
Yes the machine I got is exactly what I…
Yes the machine I got is exactly what I wanted
10 February 2025
Reply from Purchasing Power
We are very grateful for your kind remarks, Roger. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated. Thank you once more for being a valued customer!
Sincerely,
Purchasing Power, LLC
I like the overall design of the bed
I like the overall design of the bed.
I didnt like the fact that the holes don't line up or the screw part was missing in the bed.
10 February 2025
Reply from Purchasing Power
Thank you for providing your feedback and letting us know about this issue, Tanisha. Please get in touch with us on (888) 923-6236 and we'd be happy to assist you.
Sincerely,
Purchasing Power, LLC
Awesome product availability.
10 February 2025
Reply from Purchasing Power
Thank you very much for your kind words, John. We really appreciate you taking the time to share your experience with us.
Kind regards,
Purchasing Power, LLC
The access and selection is great
The access and selection is great. This site saves me a lot of time to do my holiday shopping or just regular shopping with the ability to pay over time.
20 December 2024
Reply from Purchasing Power
We are very grateful for your kind remarks, Vanessa. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated. Thank you once more for being a valued customer!
Sincerely,
Very easy process and my goods were…
Very easy process and my goods were delivered in a timely fashion!
14 January 2025
Reply from Purchasing Power
We appreciate your feedback and are pleased that we were able to assist you. Thank you for being a valued customer!
Sincerely,
Purchasing Power, LLC
The shopping experience was great in…
The shopping experience was great in the jewelry section,I would only add that the sizes come in half and whole sizes because all fingers are not alike.
3 February 2025
Reply from Purchasing Power
We are very grateful for your kind remarks, JL. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated. Thank you once more for being a valued customer!
Sincerely,
Purchasing Power, LLC
i'm missing a ps5 bundle that i ordered…
i'm missing a ps5 bundle that i ordered and i have not recieved it yet!!!
1 February 2025
Reply from Purchasing Power
Thanks for bringing this to our attention, Angela. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your experience. We have shared your feedback with our team, as it is important for us to provide the best service possible for our valued customers. Please get in touch with us on (888) 923-6236 and we'd be happy to assist you.
Sincerely,
Purchasing Power, LLC
Reply from Purchasing Power
Thank you so much, Kelly, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.
Kind regards,
Purchasing Power, LLC
Horrible customer service.
Do NOT, under any circumstance, do order from these people. Their customer service is absolutely horrible!! All I wanted was a replacement leveling foot for my washing machine. They are making me return it. Nobody speaks English, was is typical these days. Stay away. Problems are a nightmare.
5 February 2025
Unprompted review
Reply from Purchasing Power
Thanks for bringing this to our attention, Gary. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your experience. We have shared your feedback with our team, as it is important for us to provide the best service possible for our valued customers. Please get in touch with us on (888) 923-6236 and we'd be happy to assist you.
Sincerely,
Purchasing Power, LLC
Not sure what to think
It was easy to get what I needed. Only problem is, I don't know how I'm supposed to get my flight tickets. There is not enough information. If I call, no offense but I can barely understand the person that is reading of of a script.
29 January 2025
Reply from Purchasing Power
Thank you for providing your feedback and letting us know about this issue, Carol. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (888) 923-6236, requesting our travel department, and we'd be happy to assist you.
Sincerely,
Purchasing Power, LLC
I was able to get my order in a timely…
I was able to get my order in a timely manner, no issues with my order.
22 January 2025
Reply from Purchasing Power
We are very grateful for your kind remarks. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated. Thank you once more for being a valued customer!
Sincerely,
Purchasing Power, LLC
It was easy to shop and make my travel…
It was easy to shop and make my travel purchase.
27 January 2025
Reply from Purchasing Power
Thank you so much, Helen, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.
Kind regards,
Purchasing Power, LLC
Reply from Purchasing Power
Thank you very much for your kind words, Kim. We really appreciate you taking the time to share your experience with us.
Kind regards,
Purchasing Power, LLC
love had you get the packer out fast
4 February 2025
Reply from Purchasing Power
We appreciate your feedback and are pleased that we were able to assist you. Thank you for being a valued customer!
Sincerely,
Purchasing Power, LLC
I really enjoy being a faithful…
I really enjoy being a faithful customer and the payment plan really works for me. I am also enjoying the products I purchased throughout the years. Thank you
30 January 2025
Reply from Purchasing Power
We are very grateful for your kind remarks, Yolanda. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated. Thank you once more for being a valued customer!
Sincerely,
Purchasing Power, LLC
Happy, Happy
I love how the programs works to pay from my paycheck directly over time; how many items you offer; really love how fast my order came. The only downside is how much more the makeup on the prices are.
4 February 2025
Reply from Purchasing Power
Thank you so much, Talicia, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.
Kind regards,
Purchasing Power, LLC
Product arrived quickly and was beyond…
Product arrived quickly and was beyond satisfied with the overall experience
29 January 2025
Reply from Purchasing Power
Thank you very much for your kind words, Brett. We really appreciate you taking the time to share your experience with us.
Kind regards,
Purchasing Power, LLC
It was easy to use and very convenient
29 January 2025
Reply from Purchasing Power
We appreciate your feedback Virginia and are pleased that this was a pleasant experience for you. We hope that you will continue to be a valued customer!
Sincerely,
Purchasing Power, LLC
Affordable and great selection
Easy, affordable payments, and they have dar. Near everything!
4 February 2025
Reply from Purchasing Power
Thank you very much for your kind words, Renee. We really appreciate you taking the time to share your experience with us.
Kind regards,
Purchasing Power, LLC
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.