Pure Line Clinic Reviews 

19
•
TrustScore 4.5 out of 5

4.4

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Company details

  1. Hair transplantation clinic

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Pure Line Clinic® is a boutique hair transplant clinic in Istanbul, Turkey. Our experienced medical team has specialized in hair restoration since 2012, treating patients from around the world. We accept only one patient per day, allowing us to provide highly personalized care, detailed planning and full attention throughout each procedure. Our focus is on natural-looking results, responsible donor management and honest, long-term treatment planning.


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4.4

Excellent

TrustScore 4.5 out of 5

19 reviews

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4.4

All reviews

(19)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

This review is for Pure Line Clinic in…

This review is for Pure Line Clinic in Istanbul, Turkey. My husband had his procedure with Dr. Mesut in October 2025. We travelled from Canada and chose the “Black” package.
Communication:
Dr. Mesut and his team, especially Selim, were excellent to deal with. Dr. Mesut took the time to do a video consultation with us, explained the process clearly, and answered all our questions. After that, Selim was always available, quick to respond, and very helpful. He followed up daily after the procedure until all the scabs were gone, which gave us a lot of reassurance.
Procedure:
Selim kept me informed throughout the day, which really helped ease any worry. My husband did feel pain during parts of the procedure, but he mentioned the technicians were attentive and continued applying local anesthesia to keep him as comfortable as possible. One thing we appreciated was that there was no bleeding from the donor area afterward. Even when the bandages were removed the next day, they were clean. He did experience swelling on the first day, but it stayed above the eyes and didn’t worsen. We followed the aftercare instructions closely, which helped manage the side effects. In total, he received 3,350 grafts across the hairline, crown, and temples.
Results:
At almost six months in, we’re happy with the hairline results. The crown and temples areas are still quite light. I raised this with Selim during the first wash, and he explained that the doctor did not want to over-harvest from the donor area. While we understand that approach, we felt there may have been room for a few more grafts to improve density in those areas. Overall, we are satisfied, though fuller coverage in the crown and temples would have made the outcome even better.
Recommendation:
We would recommend Pure Line Clinic, especially for those looking for a more personalized experience, as they schedule only one procedure per day.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Dr Mesut and the team at PLC completed…

Dr Mesut and the team at PLC completed my surgery 10 months ago and I couldn't be happier. No one could ever tell that I had the surgery and my only regret was not getting it done sooner. This practice is super professional, communicate effectively, and certainly should be your go to for hair restoration. I also had Regenera Activa treatment and my existing hair is much thicker now!

2 August 2024
Rated 1 out of 5 stars

Pure Line Clinic: A Horrifying Hair Transplant Experience Experience

Transplant Experience
To Pure line clinic "Selim"
Turkey Istanbul

Complaint Regarding Substandard Care and Unprofessional Conduct - Pure Line Clinic - Fayez De Guise- January 13,2022

During the four-hour hair transplant procedure, I experienced a significant break in the process which Selim ignored. When I attempted to address this, he engaged in a protracted and unprofessional argument, lasting one and a half hours, despite my bleeding scalp and considerable distress. Other clinic staff even intervened, advising him to cease his aggressive behavior, but he refused. His conduct was unacceptable, bordering on psychopathic, and I seriously considered calling the Authorities.
I am writing to complain about the substandard care and unprofessional conduct I received at Pure Line Clinic from Selim during a hair transplant procedure. Selim ignored a significant problem during the procedure, engaging in a lengthy argument despite my distress. Additionally, the promised airport transfer was not provided, nearly causing me to miss my flight.

Fayez De Guise

20 February 2025
Pure Line Clinic logo

Reply from Pure Line Clinic

Dear Mr. Fayez,

First and foremost, we are genuinely sorry to hear that your experience did not meet your expectations. At Pure Line Clinic, we are committed to providing every patient with the highest standards of care, professionalism, and respect.

We would like to clarify a few points to ensure transparency:

Role of Selim:
Selim is not involved in the surgical aspect of the procedure. His role is limited to pre-operative coordination and general patient assistance. All medical and surgical decisions during your hair transplant were managed exclusively by our experienced and licensed medical team and Dr.Mesut Demir.

Surgical Breaks & Comfort:
You were offered breaks, including the opportunity for lunch. You kindly declined the meal option and requested fruit instead—specifically an apple, which, unfortunately, we did not have at the time. Our team asked during the procedure whether you needed a pause, to which you did not request one. It was only post-procedure that you mentioned discomfort related to breaks.

Treatment Cost & Payment:
In good faith, no pre-payment was required from you before the operation—a rare exception we sometimes make to ensure patient comfort and trust. However, after the procedure, when payment was kindly requested, you refused. While Selim acknowledged his oversight in not requesting advance payment, the reaction was unexpectedly confrontational. Despite that, our team remained calm and professional throughout.

Implantation Expectations:
It’s important to note that we maintain full documentation and voice records of pre-operative consultations, including the surgical plan. At no point was it promised that your crown area would be fully covered. As with all our patients, we explained the realistic expectations based on donor capacity and individual anatomy. Your current results, from a clinical perspective, are excellent and healing has progressed well.

Airport Transfer:
We regret any inconvenience caused with the airport transportation. In this instance, a minor accident involving our transfer vehicle resulted in a delay. However, despite the unforeseen situation, you safely arrived at the airport 2 hours and 20 minutes prior to your flight’s scheduled departure. At Pure Line Clinic, we take full responsibility in such rare cases, and it is our policy to cover the cost of any missed flights if the delay is due to our error. We remain highly sensitive and accountable regarding this matter.

While we respect your feelings, we firmly stand by the professionalism and ethics of our team. We deeply regret the misunderstanding and the tension that occurred. Our primary goal is patient satisfaction and safety, and we welcome constructive feedback to improve further.

We kindly ask future patients to judge our clinic based on a broad scope of verifiable results, testimonials, and professional reviews.

Wishing you continued health and success,

Pure Line Clinic

Rated 5 out of 5 stars

I underwent a hair transplant procedure…

I underwent a hair transplant procedure at Pureline 8 months ago and I couldn't be happier with the results. From the initial consultation to the final follow-up, the team, led by Selim, demonstrated professionalism, expertise, and genuine care. The facility itself was state-of-the-art, ensuring a comfortable and seamless experience throughout. Selim's meticulous approach and attention to detail reassured me every step of the way, making the entire process smooth and stress-free. I highly recommend Pure Line to anyone considering a hair transplant – you won't find a better team!

4 October 2023
Rated 5 out of 5 stars

I am currently 6 months after my…

I am currently 6 months after my procedure with Pure Clinic. The results are nothing less than exactly what they said they would be, if you follow their instructions. I am happy with the results so far and would recommend them to anyone who would need the procedure.

6 December 2023
Rated 5 out of 5 stars

For me

For me, the entire hair transplant procedure with Pure Line Clinic was a very pleasant experience. Everyone was extremely nice and helpful. Not only the city was beautiful, but also the hotel. For me, the story was so funny because my English skills leave something to be desired. But my extraordinary helper, Selim, solved this problem very quickly. That way, if someone doesn't accept it just because of a lack of language skills, don't worry, you'll be in good hands. My primary helper, Selim, explained everything very nicely until I fully understood. I could/can turn to him with questions at any time, you can always count on him. Doctor is also very kind, and they are always quick to help me. The hotel staff and the drivers also helped a lot, for example they carried my stuff after the surgery.

20 February 2024
Rated 5 out of 5 stars

First class amazing service from Pure…

Absolutely amazing service from Pure line. Selim & the team take care of everything from the moment you land to even now 2 years later still receiving checkup texts. I can’t recommend them enough. It’s taken 10 plus years off my appearance. Before pic take April 2022 after pic June 2024. But you will be please with things after 6/8 months & one year will be amazing.

14 June 2024
Unprompted review
Rated 5 out of 5 stars

Pure Line delivered on what they…

Pure Line delivered on what they promised. I was quite nervous regarding the many hair transplant clinics in Turkey but safe to say I picked the right one. Communication was excellent and honest, they answer every question I had. The team are efficient and professional, there are no tricks or hidden catches. Selim took care of me wonderfully, he made sure I had all the information I needed and was very clear in his communication and was great at calming me down and setting realistic expectations. I would recommend Pure Line for anyone considering going to Turkey for a hair transplant. 10/10.

8 January 2024
Unprompted review
Rated 5 out of 5 stars

Pure Line means quality and trust!

Pure Line means quality and trust!! After 8 months, the result is amazing! Even my barber doesn't believe this. Naturalness is truly wonderful! I can strongly recommend the clinic for hair transplantation.

16 October 2023
Rated 5 out of 5 stars

This whole experience was amazing

This whole process was amazing. Great communication throughout. The accommodations provided and the professionalism were perfect. The staff were experts and did an amazing job. I'll be recommending the Pure Line Clinic to everyone I know

5 June 2024
Unprompted review
Rated 5 out of 5 stars

Pure Line Clinic is decent

Pure Line Clinic is decent, clean, professional and has a very friendly team. You already feel that warmth as soon as you enter. I had a revision hair transplant . Dr. Mesut is a competent, qualified, friendly and very caring physician. He listens to your problems one by one and creates the hair line that best suits your face in the most natural way. Also many thanks to Selim.

14 February 2024
Rated 5 out of 5 stars

Los Angeles to Istanbul

I went to Istanbul and was overwhelmed with the amount of surgeon choices. I decided to choose from 20 on Google results, narrowed it down to 8 due to fabricated reviews. Looked up a video of the 4 cons of hair transplant surgeries in Istanbul which was also a helpful video, that allowed me to narrow it down to 4, one of which was Pure line. My interpreter/consultant Selim was very transparent and informative, he answered all my questions and also gave me information that were selling points to choosing Pure line. The biggest one was that I would only have one doctor and one assistant conducting the surgery. This team from the "boutique" clinic were very helpful and informative and after a week I already saw promising results. It's been a month and I'm happy with the progress. I'm a real client, if you have any questions, lmk and I'll give you my insight to my experience. Totally happy so far, will update soon!

18 May 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Clinic and Amazing team!

I had my HT back in March 2022 and overall experience were good from the booking, transfers(airport to hotel to hospital). There are only some minor hiccups like i was drop-off with the wrong hotel upon my arrival, my hotel accomodation were change short noticed(1week prior to HT) ending up with not so good accommodation apart from that everything went well. Selim-the HT coordinator was very helpful answering all my queries and concern he guided my throughout the process and also promply advices me with my aftercare.
The HT procedure lead by Ms Canan were amazing- She draw the hair line layout, extraction and channel opening and implantation. She also does the prp and washing 2 days post HT.
With regards of my recovery, its a slow progress in my case as i have to maintain my hair buzz until month five as the sheeding phase took awhile. Nonetheless, im completely happy with my result and i would highly recommend Pureline Clinic for those who wanted to have hair restoration.

21 March 2022
Unprompted review
Rated 5 out of 5 stars

I can't say enough things about the Pure Line

I can't say enough things about the care and treatment I have received from Pure Line Clinic. All staffs are the epitome of professionalism and exceptional customer focused care. They took care of all the logistics, that means you don't need to worry about the hotel, and transportation. You will get 5 star hotel for your entire stay and a complete pick and drop service from the airport to the hotel and clinic will be taken care of Selim personally will be there to answer all your questions.

In my case, every process was explained in a great detail and everyone was very intent on making me comfortable. I found their practice very safe and the team extremely skilled and professional. Before procedure during the consultation, they carefully listened to my concerns on hairline design, implants numbers, etc. and they answered all the questions until I was satisfied. The procedure went very smooth and almost was pain free.

Whereas, I have heard stories from many friends that their procedure was very painful and they paid lot more than what I have paid as well as they are not happy with the outcome. It's been six months since I had my transplant done, and everyone is already noticing a great change. My hairline looks perfectly natural and no one can tell I ever had any transplant done. I would highly recommend this place for any hair transplant or cosmetic surgery needs.

25 February 2022
Unprompted review
Rated 4 out of 5 stars

My experience was good.

I am very impressed with the professional approach of Pure Line. I had a recent FUE hair transplant in Istanbul on 25th April 2021. I was very impressed by the way I was looked after by the clinic and Selim. They are very trustworthy and professional. I wish the after care package was also included in the all inclusive price.

25 January 2022
Unprompted review
Rated 5 out of 5 stars

Much better than I expected

I have been looking for a hair transplant clinic where I can trust myself for a few months. I have a friend of mine done a hair transplant before at Pure Line Clinic and I really liked the results. It has been 4 months and I am very pleased with the interest and relevance. The team is really professional. They helped me with everything. I recommend it to everyone.

21 April 2021
Unprompted review
Rated 5 out of 5 stars

I came to Pure Line Clinic on…

I came to Pure Line Clinic on recommendation and I am really happy with the results.Nobody notices that I have a hair transplant.All the staff were incredibly friendly and made me feel comfortable throughout. Highly recommend the experienced team at Pure Line Clinic.After me, 2 more of my friends went to the Pure Line Clinic for hair transplantation. We are all very satisfied with the results.

10 April 2021
Unprompted review

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