This was a gift for our granddaughter who recently got engaged. As they are in Melbourne and we are in Scotland we wanted to just send some bubbles for them to celebrate. Good range of gifts at prices... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Last minute order that I needed to have delivered on the same day. Customer service excellent and the products ordered were well received by the recipient. Plus discount code offered for spending $150... See more
Company replied
While Purely Gourmet wasn't able to deliver a hamper to the location I wanted, the customer service was spot on. They let me know straight away what they could/couldn't do so that I could make altern... See more
Company replied
I ordered from Canada an Easter basket for my daughter staying in Brisbane. She loved it and made me feel better that she wasn't forgotten on Easter. I paid extra for the 2-4 day delivery and it cam... See more
Company replied
Company details
Written by the company
Purely Gourmet is a premium Australian gift hamper business, offering beautifully curated gourmet hampers and unique gift boxes for all occasions. Whether you're celebrating a birthday, corporate milestone, holiday season, or sending a heartfelt thank you, our hampers are designed to impress and delight. We proudly source high-quality, locally made and internationally inspired gourmet products from artisan chocolates and boutique wines to gourmet snacks, condiments, and sustainable Australian made treats. We also feature a growing selection of Indigenous gifts and products that celebrate First Nations culture and craftsmanship, supporting Aboriginal owned businesses and artists through ethical and respectful partnerships. Based in Melbourne, we deliver Australia wide with reliable service, elegant presentation, and a passion for quality and creativity. Our hampers are perfect for personal gifts, staff rewards, client appreciation, event gifting, and festive celebrations like Christmas and Easter. Purely Gourmet takes the stress out of gift-giving with thoughtful, ready to send options for every occasion and every budget. We also offer custom branded and bulk corporate hamper solutions tailored to your business needs, making it easy to create lasting impressions with meaningful, premium quality gifts. Explore our full range online at purelygourmet.com.au. Purely Gourmet where exceptional taste meets thoughtful, ethical gifting.
Why Choose Purely Gourmet Hampers & Gifts
Written by the company
- Free Shipping on ALL Hampers over $150
- At Purely Gourmet, we go beyond traditional gifting to create unforgettable, premium hamper experiences. Every gift hamper we design is thoughtfully curated with handpicked gourmet products from trusted Australian producers, including Indigenous owned businesses. Whether you're celebrating a birthday, thanking a client, or sending love from afar, our hampers are packed with purpose, quality, and heart. We pride ourselves on fast delivery Australia-wide, elegant presentation, and a wide range of unique options to suit every occasion and budget. From locally made chocolates and artisanal condiments to boutique wines and relaxing selfcare items, each hamper tells a story of taste and authenticity. What makes us truly special? We offer customisable gift options, eco conscious packaging, and our signature “30 Day Gifting Guarantee,” which ensures satisfaction, or we’ll make it right. Whether you're looking for corporate gifting solutions or a last minute gift with impact, Purely Gourmet delivers more than just a box we deliver connection. Explore our bestselling gift hampers online and discover why so many Australians trust Purely Gourmet to make their moments extra special. Elevate your gifting today with our premium range of hampers that are made to impress, delight, and be remembered. Purely Gourmet where meaningful gifts meet gourmet goodness.
Purely Gourmet Gifting Guarantee
30-Day Gifting Guarantee
Purely Gourmet’s 30 Day Gifting Guarantee is our commitment to ensuring every customer has a seamless, worry free gifting experience. When you send a hamper through us, you can do so with complete confidence. If for any reason you or your recipient are not satisfied with the quality, freshness, or presentation of your gift, simply let us know within 30 days of delivery. We’ll happily offer a replacement or refund no questions asked.
We also guarantee on time delivery. If your gift does not arrive on the day you selected due to an issue within our control, we’ll take responsibility and make it right. Every hamper is hand packed with care to ensure it arrives beautifully presented and ready to impress. If it doesn’t meet our high standards, we’ll fix it.
Most importantly, our customer service team based right here in Melbourne is always here to help. Whether you have a question, concern, or just need some assistance, we’re just a phone call or email away. At Purely Gourmet, we believe gifting should always be a pleasure, and our 30 Gifting Guarantee is our promise to make sure it stays that way.
Contact info
459 Little Collins St, 3000, Melbourne , Australia
- 1300 618 530
- ausmade@purelygourmet.com.au
- purelygourmet.com.au
Same Day Delivery Across Melbourne
4.7
Excellent
621 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The gift did not live up to expectations
1 May 2026
Reply from Purely Gourmet
Thank you Kerry for your feedback. We’re sorry to hear the gift did not live up to your expectations, as we always aim to provide a high-quality experience for both our customers and recipients.
We genuinely appreciate you taking the time to share your thoughts, as feedback helps us continue to improve our products and service. If you would like to discuss your experience further, we would welcome the opportunity to hear more.
PG Customer Service
ausmade@purelygourmet.com.au
excellent
Fast, easy, responsive. Very convenient way for me to deliver a gift from outside Australia
3 May 2026
Reply from Purely Gourmet
Thankyou Yortma for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Client absolutely loved the gift pack
1 May 2026
Reply from Purely Gourmet
Thankyou Sandra for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Easy to navigate the website
Easy to navigate the website, when I had an enquiry it was answered promptly. Quick delivery.
29 April 2026
Reply from Purely Gourmet
Thankyou Anna for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Great service
Great service, went out of their way to facilitate my order and time requirements. Thank you!
24 April 2026
Reply from Purely Gourmet
Thankyou Mark for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Reply from Purely Gourmet
Thankyou Rob for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Amazing service
15 April 2026
Reply from Purely Gourmet
Thank you Katia for your 5 Star review! We appreciate your support and look forward to helping you with our gifting needs again
PG Customer Support
The hamper arrived to a home that truly…
The hamper arrived to a home that truly appreciated all the cross section of goodies
As a customer I liked all of the personal correspondence in terms of thanks and delivery status updates
16 April 2026
Reply from Purely Gourmet
Thank you Desi for your 5 Star review! We’re really pleased to hear the hamper was so well received and enjoyed by everyone at home. It’s also great to know the personal updates and communication along the way made the experience even better. We appreciate your support and hope to help again whenever you need to send a special gift.
PG Customer Support
Great service
Fast dispatch. Had a little problem with my order which was fixed without delay.
Would recommend.
26 March 2026
Reply from Purely Gourmet
Thank you, JJ, for your 5 Star review! We're glad to hear that the issue with your order was resolved without delay. It means a lot to know you’d recommend us. We appreciate your support and look forward to helping you again in the future.
PG Customer Support
Great quality products and delivery
Great quality products and excellent delivery options from this small business in Melbourne. I am a repeat customer and happily recommend this business to anyone looking for a lovely hamper.
10 January 2026
Reply from Purely Gourmet
Thank you, Lily, for your 5 Star review! We apricate your continued support and pleased to hear you’ve enjoyed both our quality products and delivery options.
PG Customer Support
Beautiful selection of hampers
Beautiful selection of hampers
Easy to order and very happy with delivery person all round a great experience
7 April 2026
Reply from Purely Gourmet
Thank you, Y Crump, for your 5 Star review! We're happy to hear you loved our hamper selection and that ordering was simple from start to finish. It’s also wonderful to know our delivery driver left such a positive impression. We truly appreciate your support and are so pleased we could make the experience a great one.
PG Customer Support
I purchased the hamper for my daughter…
I purchased the hamper for my daughter bday and she was over the moon with her gift.
She said it was packaged beautifully and loved the products inside.
Thank you
5 April 2026
Reply from Purely Gourmet
Thank you, Callie, for your 5 Star review! We're really glad to hear your daughter was over the moon with her birthday hamper. It's great to know the packaging and products made the gift extra special. We appreciate your support and hope to help you again with future gifts!
PG Customer Support
I ordered from Canada an Easter basket…
I ordered from Canada an Easter basket for my daughter staying in Brisbane. She loved it and made me feel better that she wasn't forgotten on Easter. I paid extra for the 2-4 day delivery and it came within that time frame. No complaints.
27 March 2026
Reply from Purely Gourmet
Hi Julie
Thank you so much for your kind 5 Star review. We're really glad the Easter basket arrived on time and that it helped make your daughter feel remembered while she was in Brisbane. Moments like that are exactly why we do what we do.
We truly appreciate you choosing us and hope we can help again in the future.
Josh T
Founder Purely Gourmet
Reply from Purely Gourmet
Thankyou Johathan for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Always a fabulous experience
Always a fabulous experience with Purely Gourmet! Josh goes over and above for his customers and the selection of gifts and pricing is the best.
30 March 2026
Reply from Purely Gourmet
Thankyou Michelle for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Beautiful Hampers
Beautiful Hampers. Fast delivery, fantastic communication. Will be buying again. Thank you Josh!!
22 March 2026
Reply from Purely Gourmet
Thankyou Heather for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs. We look forward to seeing those future orders
Josh T ( Founder)
Reply from Purely Gourmet
Thankyou Michael for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
the whole process was so smooth
the whole process was so smooth. From selection to payment to delivery..... Thankyou.
19 March 2026
Reply from Purely Gourmet
Thankyou George for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Reply from Purely Gourmet
Thankyou Max for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
It was easy to order and delivered on…
It was easy to order and delivered on time. Truly recommend them ❤️
2 March 2026
Reply from Purely Gourmet
Thankyou Donna for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.