Pureskinclinic Reviews 36

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Worst treatment I have ever experienced. They used that much lidocaine on my face I looked like a stroke patient when I left the salon. The pain was excruciating. I have had aesthetic treatments for m... See more

Company replied

Rated 5 out of 5 stars

Jade is the absolute best in her field, her knowledge on absolutely every treatment she offers is honestly mind blowing! She’s amazing at what she does she’s so welcoming and kind and professional. I’... See more

Rated 5 out of 5 stars

I couldn't have been made to feel more welcome from walking through the door. Jade is a true professional and had me at ease within minutes, honestly if you're currently scrolling through wondering i... See more

Rated 5 out of 5 stars

I’ve been visiting Pure for over a year now and couldn’t recommend their services more highly, Consistently great value and always outstanding results, their knowledge and passion really does fill y... See more


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3.9

Great

TrustScore 4 out of 5

36 reviews

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Rated 1 out of 5 stars

Worst treatment I have ever…

Worst treatment I have ever experienced. They used that much lidocaine on my face I looked like a stroke patient when I left the salon. The pain was excruciating. I have had aesthetic treatments for many years and the Endolift treatment I experienced at this salon was the worst and they overcharged me 😡

21 April 2025
Unprompted review
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Reply from Pureskinclinic

Thanks for your review we’re sorry that you’re dissatisfied but also sorry that your review gives only incomplete information.

The over charge was £18, was the result of a genuine error, made when applying a discount, and was refunded to you as soon as you brought it to our attention.

In regards to the pain and the You mention experiencing discomfort from the lidocaine treatment—this is expected and explained beforehand, as the treatment is invasive and requires numbing for patient safety and comfort. Otherwise the procedure can not be performed. This is the same that may happen in dentistry, when lidocaine is used to numb the area, it is common for some tempory, localised, motor impairment to occur. This always returns to normal as the anaesthetic wears off.

Rated 5 out of 5 stars

I would like to thank you to the young…

I would like to thank you to the young talented lady for the wonderful experience today, gel mask, relaxing massage, magic moments I will definitely repeat once a week. Thank you so much, my first experience with Pure Skin Clinic, I would like to try different procedures. I do recommend this Clinic 5 happy stars.
Ligia

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding skin treatment

Had a specialist skin treatment and the experience was outstanding. The advice and expertise of the practitioner resulted in an outcome that exceeded my expectations. Would highly recommend!

6 January 2025
Unprompted review
Rated 5 out of 5 stars

Professionalism

I've been in constant pain for the last 2 years. First year I tried GP/Physio/Chiropractor with little effect and low value compared to price. I felt drained and hopeless for better life until I've decided to seek help somewhere else. Even though visit was same as with everybody else testing my shoulder mobility and what I am capable of. I could see Matty is more engaged and he's doing his job with passion. It's been a long journey for me as I am required to lift heavy things every single day what doesn't help recovery. I feel more confident and what is more important for me I am beliving that I can have normal life again and I don't question myself if I be able to move my arm with no pain. If you experiencing any pain or looking for specialist I truly recommend Matty you won't regret it.

5 March 2024
Unprompted review
Rated 5 out of 5 stars

Amazing new lips 💋

Hi Jade, I just wanted to say thank you to you and your girls training at the academy. I am so happy with my new lips. I love them. I'll definitely be back now going forward for future top ups. The knowledge and professionalism 👌 my lips are the best they have ever looked. 💕

17 January 2024
Unprompted review
Rated 5 out of 5 stars

Jade is the absolute best in her field

Jade is the absolute best in her field, her knowledge on absolutely every treatment she offers is honestly mind blowing! She’s amazing at what she does she’s so welcoming and kind and professional. I’ve been to PURE for various treatments now from face/ lip fillers, teeth whitening & fat dissolving and I am always chuffed with the results. I’ll never let anyone else touch my face again. She’s fab 💜

20 December 2023
Unprompted review
Rated 5 out of 5 stars

Amazing place very friendly and they…

Amazing place very friendly and they did a amazing job i had botox ive tried many places but nothing has worked as good as this very happy would highley recommened thank you A star service i will be back for sure wont use any were else now the clinic was so clean and beautiful inside thank you so much for making me look and feel so good botox has not worked for me previous to finding pure skin clinic im amazed with the results x

9 November 2023
Unprompted review
Rated 5 out of 5 stars

I first visited Pure over a year…

I’ve been visiting Pure for over a year now and couldn’t recommend their services more highly,
Consistently great value and always outstanding results, their knowledge and passion really does fill you with confidence. Brilliant staff, beautiful clinic and great results (every time).
5*****

6 August 2023
Unprompted review
Rated 5 out of 5 stars

I visited pureskin clinic this week…

I visited pureskin clinic this week for botox and fillers I'm really happy with the great results as always jade is fantastic at was she does would recommend all treatments there can't wait for more treatments thankyou so much

23 March 2023
Unprompted review
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Reply from Pureskinclinic

Thank you for the lovely review Anne, we are pleased that you are happy with your results and will pass on your comments to our senior practitioner Jade who really is fantastic at what she does. See you again, take care. X

Rated 5 out of 5 stars

Wouldn’t go anywhere else!

Wouldn’t go anywhere else!! Best clinic in Yorkshire, staff are amazing, know everything about their profession, highly recommend

4 March 2023
Unprompted review
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Reply from Pureskinclinic

Thank you Claire for your lovely review, we look forward to seeing you again in the future take care. X

Rated 5 out of 5 stars

Amazing girls

Amazing girls, always get my treatments here. They are wonderful. Always do an amazing job. Can't wait for my next treatment.

14 March 2023
Unprompted review
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Reply from Pureskinclinic

Thank you so much Jessica for a lovely review, we enjoy having you hear at Pure and you are welcome anytime. X

Rated 5 out of 5 stars

Out standing experience!

Out standing experience!

Finally! a place for males to have skin treatment with out feeling out of place.

Friendly staff with an abundance of knowledge and experience.

They explained everything about the treatment I received, the after care and how to prolong the results.

Not only that! After telling them about my gym lifestyle, they told me that they have just started doing blood tests for males that like to keep in the best physical shape.

✅ Bloods - balance checks essentials for bodybuilding

✅ Baby soft skin and instructions on how to maintain it. 😊

Thank you Pure. X

9 March 2023
Unprompted review
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Reply from Pureskinclinic

Thank you for a lovely review, it really helps others to know that skin, health and well-being isn’t just for women and that we do get quite a lot of men that are interested in coming for treatments, we see year on year more male clients and this continues to grow. Reviews like this really help to encourage other gentlemen to see how the industry has changed and how normal it is for males to invest in their health and appearance also. X

Rated 5 out of 5 stars

What a beautiful and very clean clinic

What a beautiful and very clean clinic. The customer service was outstanding. The practitioner Jade was truely amazing and i was so pleased with the service I received from this clinic. She went above and beyond to help me with the look I wanted and explained everything in such detail. I was very impressed with the quality of the treatment I received. I would highly recommend this clinic to anyone. All the staff are so lovely too.

14 March 2023
Unprompted review
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Reply from Pureskinclinic

Thanks so much Rebecca for a wonderful review, it means the world to everyone here at Pure Skin clinic that we get feedback like this as it means we are doing our jobs correctly in not only carrying out the treatments but educating people on how
To look after their skin, health and overall health. X

Rated 5 out of 5 stars

I had a C02 Laser done recently and my…

I had a C02 Laser done recently and my skin feels and looks amazing. Jade and Yesim were extremely knowledgeable and explained everything to me. I have a few more treatments planned at Pure.
Fantastic clinic!

28 February 2023
Unprompted review
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Reply from Pureskinclinic

Thank you for a wonderful review Tarra, we are really pleased that you were happy with the level of knowledge of our practitioners and also the results of your C02 laser, we look forward to seeing you again for your next session. X

Rated 1 out of 5 stars

HORRIBLE EXPERIENCE EVER

HORRIBLE EXPERIENCE EVER! I WONDER IF THEY WILL TREAT DIFFERENTLY TO SOME FIFTHY RICH WOMEN. THEY ALWAYS CHANGED APPT SAYING THE PRACTITIONER ARENT AVAILABLE WHICH I HAVE ACCEPTED ANYTIME THEY DID .ON MY DAY OF EYEBROW TOUCH UP APPT, I HAVE INFORMED THEM THAT I WILL BE LATE AS TRAVELLING FROM FAR PLACE AND TRAFFIC ETC BUT I WAS NOT TOLD ANYTHING ABOUT CANCELLATION WHEN I INFORMED( I COULD HAVE TURNED AROUND IF THEY STOPPED ME COMING). WHEN I ARRIVED AT CLINIC, I WAS ASKED TO WAIT AT CLINIC FOR 25 MINS BEFORE PRACTITIONER CAME UP TO TELL ME THAT MY APPT HAS BEEN CANCELLED AS SHE IS SUPPOSED TO SERVE OTHER CUSTOMER. SHE SAID SO COMFORTABLY (I CANT BELIEVE I HAVE SUCH POOR TERRIBLE CUSTOMER SERVICE ) .AND BEING MYSELF IN THIS INDUSTRY BEFORE, I HAVE NEVER SEEN ANYTHING LIKE ASKING CUSTOMER TO SIT IN THE CLINIC FOR 25 MINS BEFORE TELLING THE PERSON THAT YOUR APPT IS CANCELLED.I WISH I COULD GIVE SO MANY MINUS RATING. WASTE OF MONEY AND TIME INDEED . DO NO RECOMMEND AT ALL.

7 January 2023
Unprompted review
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Reply from Pureskinclinic

Good evening. We are very sad to see you have left a negative review, we pride ourselves in offering a high standard when it comes to our servers and that all our patients are happy to return. However, with this said, this review is inaccurate. After previously visiting PURE for your Microblading treatment (in which you were happy with the results), you were then booked for your follow up complimentary top-up. On the day of your top up appointment, you arrived 1 hour late. At this point, your assigned practitioner was then with another patient. We politely asked you to wait so we could see if the practioner would still be able to see you even though you were 1 hour late. Unfortunately, as she was in an appointment with her other patient, she was unable to come out immediately, hence the reason you had to wait slightly longer to be seen (the 25 minutes you have mentioned in your review). Once her appointment had finished and she was able to leave the treatment room, she explained as you was 1 hour late she would not be able to go ahead with your treatment on that particularly day (this would effect all other patients booked in on this day) and had given you multiple other days (AM & PM) to attend in which you declined all appointments offered. On the day of your appointment and days leading upto your appointment we did not recieve any contact from you explaining you would be late attending (if this was the case we would have tried our best to accommodate you even if you was late). We have since again searched through our social media platforms including any other means of contact and can not find any messages relating to you attending late (could you please attach any messages sent by yourself here, alternatively you can message the clinic direct with these messages). We have spoken to each staff member and can confirm that neither staff member received a message nor did any of our team reply to such message. Again, we pride ourselves in offering a high standard of service and always aim to try our best to accommodate each of our patients. If you would please like to contact the clinic so we can assist further in resolving this matter and giving you the best experience at PURE Skin Clinic.

Many thanks,
PURE Team Manager

Rated 5 out of 5 stars

No the first time in this clinic

No the first time in this clinic, staff is super friendly and profesional, definitely recommend this place, best one I’ve been. Thank you Jade for making my face look much better xx

10 December 2022
Unprompted review
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Reply from Pureskinclinic

Thank you Agnese for a lovely review, it is always great to hear good feedback and always lovely to have you here. We look forward to your next visit. X

Rated 5 out of 5 stars

So talented

Jade is so professional and talks you through everything she is doing, the results are always fantastic I would recommend her to anyone

25 February 2022
Unprompted review
Rated 5 out of 5 stars

5***

Amazing service and so many treatments on offer! Will always return!

25 February 2022
Unprompted review
Rated 5 out of 5 stars

Pureskinclinic 5*

I am a returning customer at Pure skin clinic, lovely atmosphere in the beautiful clinic. Jade is so knowledgeable about everything she does and more. She actually cares about your results and always makes sure your happy with your treatments. She is always happy to help and listen to your concerns. 5* service.

23 February 2022
Unprompted review

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