Puresport Reviews 2,409

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their top quality and effectiveness, with many finding them to be the best on the market. The customer service is frequently described as incredible, excellent, and outstanding, with staff members being particularly helpful, responsive, and efficient in resolving issues. People appreciate the personalized approach and the overall positive interactions with the company. However, some customers were not happy with the taste of certain electrolyte products, describing them as unpleasant or too salty. A few other people also felt that the customer service was frustrating or experienced delays, and some mentioned issues with subscription clarity or damaged items upon arrival.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and effectiveness. Customers praise the convenience... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products work as intended... See more

Staff

Consumers consistently find staff to be positive. Reviewers frequently praise the team for being helpful,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the excellent and outstanding... See more

Based on these reviews

Rated 5 out of 5 stars

Fast delivery and great service. These single serve sachets of creatine are really handy and fit into my daily morning routine. No taste and disolves quickly so can be added to my morning Juice.... See more

Company replied

Rated 5 out of 5 stars

What a great business!!! Customer support is A**** I purchased a bundle of products and I personally didn’t like the electrolytes. However people love them so don’t be put off by that comment I’m f... See more

Company replied

Rated 5 out of 5 stars

We were recommended the energy gel and powders by my sons coach, Joe Ferguson. He is very happy with the gels when he uses them and states they taste much nicer than others he's had. The electrolyte p... See more

Company replied

Rated 5 out of 5 stars

I genuinely think there products are the best on the market. I love their gels, having tried lots of others there’s are by far the best. We also love their electrolytes, also significantly better than... See more

Company replied

Rated 5 out of 5 stars

Recently ordered some Gels and electrolytes (repeat order). Unfortunately one of the gels split in transit/delivery and leaked all over. I spoke with Eliza from their support team who was incredibly h... See more

Company replied

Rated 1 out of 5 stars

287174 - Their website wouldn’t work to change my address. I sent an email asking for a change of address to all subscriptions and my address in general for future purchases and correspondence. This w... See more

Company replied

Rated 5 out of 5 stars

Used the electrolytes for about 2 months now. Switched to try them out after seeing the adverts every where. They have absolutely became a staple in my running. It's reduced the volume of fluids I nee... See more

Company replied

Rated 5 out of 5 stars

I saw puresport ads for several months now and I finally make the decision on the 5th Nov 2025 for watermelon salt. Arrived, and I was eager tasting it, which in my opinion taste really nice.... See more

Company replied

Rated 5 out of 5 stars

As an endurance athlete, the Puresport electrolytes are a game changer. They've been on subscription for a while now but Royal Mail managed to lose my latest delivery but this was not an issue for Jes... See more

Company replied

Rated 5 out of 5 stars

The people at Puresport are awesome. Eliza and Jessica were phenomenal about helping me with sending me a replacement product. The freeze roll on is also something that I can’t live without on my runs... See more

Company replied

Rated 5 out of 5 stars

There are so many health companies out there today, filling up out socials, I wanted to find some basic info which could help me with health journey, I am no elite athlete, just trying to get more fi... See more

Company replied

Rated 5 out of 5 stars

Using their products on a subscription now for about 9 months. Find it top quality and top end ingredients etc. use electrolytes, some of the CBD balms along with vitamins. I believe they have an impa... See more

Company replied

Rated 5 out of 5 stars

Love the flavour of the berry gel; it’s not overpoweringly sweet compared to other gels. Smooth, fairly liquid texture so makes it very easy to consume on the go and it was easy to open! Not so stick... See more

Company replied

Rated 5 out of 5 stars

The customer service from this company is absolutely second to none. I had some issues with the courier service and I reached out expecting a slow response and long delays however, Eliza resolved ev... See more

Company replied

Rated 5 out of 5 stars

I have been using Puresport products for around 3 months now. The Electrolytes and the new gels have been a game changer for me. I recently took out a subscription for the gels as my training block in... See more

Company replied

Rated 5 out of 5 stars

I bought the subscription bundle - creatine and electrolytes. These are by far the best electrolytes I’ve tried, really tasty and have all the good stuff in them. I’ve used for approx 6 months now an... See more

Company replied

Rated 5 out of 5 stars

I am so impressed with Puresport's customer service. My order was left outside in the rain by the courier (not Puresport's fault). My product was damaged. I contacted Puresport customer service to see... See more

Company replied

Rated 5 out of 5 stars

Excellent company to deal with and absolutely first rate products - the supplements are a cut above anything else on the market and worth every penny. Really rate their magnesium for sleep and recover... See more

Company replied

Rated 5 out of 5 stars

I love Puresport - I've tried a few of their products to help with my runs, namely the elecrolytes and the gels and I take the creatine for my strength workouts. The supplements are also great, especi... See more

Company replied

Rated 5 out of 5 stars

I discovered Pure Sport through the Cambro Conversations podcast, which I’ve listened to for a while, and decided to try their Sleep Bundle, which includes the Magnesium and “Unwind” supplements.... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered from Pure Sport several times now. I was initially hesitant due to the slightly higher pricing, but concerns around supplement purity from other brands led me to give them a try, and... See more

Company replied

Rated 5 out of 5 stars

Love their electrolyte products. When there was an issue with the discount code used and therefore a product missing, I received a really quick response time from customer support, super helpful and p... See more

Company replied

Rated 5 out of 5 stars

I ordered creatine sachets for travel from Amazon, where the package was damaged and I received less than half of the sachets within the box. The team was very accommodating in understanding the issue... See more

Company replied

Rated 5 out of 5 stars

I have been using Puresport for a while now, taste is great and aids performance. I reached out to the team for support on my Movember Ambassador duties as I'm running 7 back to back half marathons... See more

Company replied

Rated 5 out of 5 stars

I swear by the CBD sports balm and have been using for a good few years now. I had some frustrations with the strength of the lid and a couple of the lids to my pots breaking but the customer support... See more

Company replied

Rated 5 out of 5 stars

This is my second order with puresport via TikTok, I’ve ordered two bundles. Absolutely love all the products! The electrolytes especially are my favourite and I can’t not mention their running socks... See more

Company replied

Rated 5 out of 5 stars

Both myself and my wife have been using Puresport electrolytes for the past 6 months and the product itself is perfect. Much better than the cheaper alternatives. Recently we had an issue with our... See more

Company replied

Rated 5 out of 5 stars

Ordered ultra hydration powders and energy gels from these guys and wasn't letdown on my decision the hydration powders where easy to put in my water and had a great taste. The gels are spot on and st... See more

Company replied

Rated 5 out of 5 stars

I have loved this company and their products for a good 2 years now but this week I reached out to their customer support team with a query I had, and they fully went above and beyond my expectati... See more

Company replied

Rated 5 out of 5 stars

The products I’ve used along with some of the apparel and water bottles have always delivered It’s trusted and assists with optimum performance Why would You use anyone else , these products simp... See more

Company replied

Rated 5 out of 5 stars

Incredible Product, Value, and Support! Having the right amount of gels arrive every month with free shipping is a dream, when one of my packages got pulled by customs Puresport sent a replacement... See more

Company replied

Rated 5 out of 5 stars

Wonderful service from the customer support team when I had an issue. Fast to respond, clear with communication and they were pleasant to deal with. The products are great but it’s service like this t... See more

Company replied

Rated 5 out of 5 stars

I really like the Citrus Salts Electrolytes. I’ve had a couple of boxes, and these are by far the superior flavour! The customer service team at Puresport are great. Eliza was great, and was super spe... See more

Company replied

Rated 1 out of 5 stars

Very frustrating customer service. After receiving an email asking me to update my payment details as the details on file had expired, two days later I had an email confirming payments had been accept... See more

Company replied

Rated 5 out of 5 stars

I was dealing with Eliza, she was brillaint in helping me, my package was stuck in customs and she was brillaint and so kind, and her replies were almost instant, brillaint service, lovely people, am... See more

Company replied

Rated 5 out of 5 stars

This is the second time I have ordered from this company and both times the service has been outstanding. Efficient, polite and nothing is too much effort. Wish more companies were like Puresport. Wel... See more

Company replied

Rated 1 out of 5 stars

Based on their 30 day money back guarantee I bought the ashwaganda supplement and was very excited to try it, however, at the end of the period I did not feel any effect and wrote in to cancel my orde... See more

Company replied

Rated 5 out of 5 stars

Really good customer service and high quality items. Had a few issues (caused by myself) but Jess handled it perfectly- made it stress free experience! Thank you!

Company replied

Rated 5 out of 5 stars

I had the wrong coloured socks delivered and the customer service was outstanding! Huge thank you to Eliza who was incredibly responsive and even delivered the new pair of socks free! Will be a lon... See more

Company replied

Rated 5 out of 5 stars

Puresport's Customer Service was amazing. I reached out regarding an issue I had when placing an order and I got a response the same day. They were super helpful and really quick to get back to me!... See more

Company replied

Rated 1 out of 5 stars

Worst tasting electrolytes ever I would strongly avoid. I’ve tried many different brands and this tastes evil and of chemicals, definitely not for human consumption.

Company replied

Rated 5 out of 5 stars

Such a great product and customer service. I had some questions about the products which the team were so quick to respond about and out of hours too which i wasn’t expecting. Definitely got a loyal c... See more

Company replied

Rated 5 out of 5 stars

After an initial issue with my order I sent an email. My email was responded to quickly and efficiently by Eliza. She resolved my issue and upgraded my order as a token of apology. Really great custom... See more

Company replied

Rated 5 out of 5 stars

I reached out to Puresport on the off chance that they might be able to support my colleagues and me with resources for our upcoming 24-hour bike ride. Honestly, I wasn’t expecting a response – b... See more

Company replied

Rated 5 out of 5 stars

Had a bit of a delay with customer service but the issue was resolved and put right which I appreciate. A great example of sorting something out and keeping a customer. Thank you

Company replied

Rated 5 out of 5 stars

Customer support was Spot on! Delays of the order were handled very quick and the Support and appreciation was always very good! Product quality is absolutely Perfect, love the Brand :)

Company replied

Rated 5 out of 5 stars

Love the PureSport Electrolytes. Watermelon Salt are really good. Great flavour and easy to drink! Will be using PureSport supplements going forward to improve my health and fitness!

Company replied

Rated 1 out of 5 stars

Payment taken out of my account this morning for items I have not ordered. Be careful with your subscription as random products appearing.

Company replied

Rated 5 out of 5 stars

Easy to use to order, kept updated with progress. More importantly the product itself even in the early days are brilliant. Highly recommend!

Company replied

Rated 5 out of 5 stars

Great service and response time to my questions and need of support, Jessica from the team was particularly helpful and very friendly on our emails. Great brand, service and results. Thank you!

Company replied

Rated 5 out of 5 stars

Excellent customer service provided by Jessica at Puresport. My query was answered quickly and with the minimum of fuss , thank you. Happy to be a customer of Puresport.

Company replied

Rated 1 out of 5 stars

Free sample of electrolytes is a straight scam, leaves me in no trust for this site. So you have to pay for shipping for 5 small sachets of electrolytes, £3.99 Just advertise it as a sample pack... See more

Company replied

Rated 2 out of 5 stars

bought the trial pack as it was advertised all over social media- just pay postage. The promotion that was running described the trial as 10 days worth of samples. You would think one a day = 10 s... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant products and customer service

I’ve ordered a few times from pure sport now - products and delivery is brilliant. I made an issue placing a new order, and received an email fixing it nearly straight after I’d contacted them. Amazing company

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy contact with support

Quick and easy contact with support, great products

21 March 2026
Unprompted review
Puresport logo

Reply from Puresport

Hi Maciej,

Thank you for your feedback! We’re really glad to hear you found it quick and easy to get in touch with our support team!

We’re always here if you need anything.

For the Long Run,
Team Puresport

Rated 5 out of 5 stars

Great customer service

Jessica got back to me very quickly and sorted my issue out swiftly.

20 March 2026
Unprompted review
Puresport logo

Reply from Puresport

Hi Jack,

Thanks so much for sharing your experience! We’re delighted Jessica could jump in and resolve your issue so quickly! Nothing makes us happier than happy customers!

We’ll be sure to pass your kind words on to her.

For the Long Run,
Team Puresport

Rated 5 out of 5 stars

Pam resolved my issue with no hassle…

Pam resolved my issue with no hassle and very quickly. Pam processed a replacement order without me even having to ask! Very pleased.

18 March 2026
Unprompted review
Puresport logo

Reply from Puresport

Thank you so much for your lovely feedback.

I’m really glad I could resolve this for you quickly and make the process as smooth as possible. It’s great to hear you’re pleased with the outcome.

We truly appreciate your support, and if there’s ever anything else we can help with, just let us know.

For the Long Run,
Team Puresport

Rated 5 out of 5 stars

Fast delivery and great service.

Fast delivery and great service.

These single serve sachets of creatine are really handy and fit into my daily morning routine. No taste and disolves quickly so can be added to my morning Juice. I have noticed a difference already after a few weeks, I can walk further and my afternoon brain fogs are much improved.

9 February 2026
Unprompted review
Puresport logo

Reply from Puresport

Thank you so much for your kind review.

We’re really glad to hear the sachets have been a convenient addition to your morning routine and that you’re enjoying how easily they mix in. It’s especially great to know you’ve started noticing improvements in both your energy and focus after just a few weeks.

We appreciate you taking the time to share your experience, and we’re here if you ever need anything.

For the Long Run,
Team Puresport

Rated 5 out of 5 stars

A great product easy to use and comes…

A great product easy to use and comes in a measured dose. Fast delivery. Will be using again

17 March 2026
Unprompted review
Puresport logo

Reply from Puresport

Thank you for your great feedback.

We’re really pleased to hear you found the product easy to use and that the pre-measured doses made things even more convenient. It’s also great to know your order arrived quickly.

We truly appreciate your support and look forward to having you with us again.

For the Long Run,
Team Puresport

Rated 5 out of 5 stars

What a great business!!

What a great business!!!
Customer support is A**** I purchased a bundle of products and I personally didn’t like the electrolytes. However people love them so don’t be put off by that comment I’m fussy! All the other products were amazing. Customer support advised me to add more water as the taste is always a personal preference. Pure sport swapped them out for a product I preferred without any hesitation. Would highly recommend such an honest and helpful company.
Thank you

17 March 2026
Unprompted review
Puresport logo

Reply from Puresport

Thank you so much for this incredible review.

We’re really glad to hear you enjoyed the rest of the products, and we truly appreciate your honest feedback on the electrolytes. Taste can definitely be personal, so we completely understand.

It’s great to know our team was able to support you and find a solution that worked better for you. We always want to make sure you feel confident and happy with your experience.

Thank you again for your recommendation and for taking the time to share this.

For the Long Run,
Team Puresport

Rated 5 out of 5 stars

Amazing product

I hadn’t heard of creating before Pursport invited me to sample it. I had a great experience and feel
Much better for it. I like to keep fit and this is a perfect combination.

2 March 2026
Unprompted review
Puresport logo

Reply from Puresport

Thank you for your kind review.

We’re so pleased to hear you had a great first experience with creatine and that it’s made a positive difference in how you feel. It’s great to know it fits well alongside your fitness routine.

We really appreciate you giving it a try and taking the time to share your experience.

For the Long Run,
Team Puresport

Rated 5 out of 5 stars

Not only a brand that delivers…

Not only a brand that delivers exceptional product, but the customer service is amazing! I had a small issue with my water bottle I bought from PureSport leaking, and they’ve instantly sent out a replacement free of charge.

Definitely will look to order more products from them!

16 March 2026
Unprompted review
Puresport logo

Reply from Puresport

Thank you so much for your kind words.

We’re really glad to hear you’re enjoying the products and that our team could quickly sort the issue with your water bottle. We always aim to make things right as smoothly as possible.

We truly appreciate your support and look forward to your next order.

For the Long Run,
Team Puresport

Rated 5 out of 5 stars

Helpful and always friendly

Helpful and always friendly. Thanks so much for all of your help :)

13 March 2026
Unprompted review
Puresport logo

Reply from Puresport

Hi Rachael,

Thanks so much for your kind words! We’re really glad to hear our team has been helpful and friendly. It means a lot to us to support our community and make your experience a great one. Your feedback really makes our day!

For the Long Run,
Team Puresport

Rated 5 out of 5 stars

A Happy Puresport Product User

I have been using Puresport products for a few years now, having been recommended the CBD balm and roll-ons by a Personal Trainer. You do need to use them regularly for them to be effective, not as a reactive afterthought - just my opinion there. I have the two products on a subscription, and although not budget items I am happy to pay the cost - they do work and they last a long time in terms of how many applications you get out of them. The customer service is excellent, and I am happy to recommend Puresport to others in search of effective treatments for muscle and joint aches.

11 March 2026
Unprompted review
Puresport logo

Reply from Puresport

Hi Angela,

Thanks so much for sharing your feedback! We’re really glad to hear our products are working well for you and that our customer service has been helpful. Your recommendation means a lot to us!

For the Long Run,
Team Puresport

Rated 5 out of 5 stars

Great Service from Jessica!

Had an issue with my order missing a Water Bottle.
Sent an email in and within 45 minutes I recieved an order confirmation to say my bottle was on the way. Also recieved an email shortly after from Jessica informing the same. Great service along side the best Gels and Electrolytes i've used!

10 March 2026
Unprompted review
Puresport logo

Reply from Puresport

Hi Steven,

Thanks so much for sharing! We’re so glad we could get your missing bottle to you quickly. Nothing beats a seamless fix! Even better to hear our gels and electrolytes are powering your runs. Your feedback really keeps the team fired up!

For the Long Run,
Team Puresport

Rated 5 out of 5 stars

Great gel

Love the flavour of the berry gel; it’s not overpoweringly sweet compared to other gels. Smooth, fairly liquid texture so makes it very easy to consume on the go and it was easy to open! Not so sticky that it sticks your lips together either. All good. I took the gels every 30 mins on my long run today and I never felt under-fuelled. I felt energised and strong right to the end. Happy to report no gut issues either! I will be using these gels for my next marathon.
I had a slight issue with the delivery but received excellent customer service from Puresport. Would highly recommend.

10 March 2026
Unprompted review
Puresport logo

Reply from Puresport

Hi Valerie,

Thank you so much for your wonderful review!

It’s fantastic to hear that our gels are working well for you, and we really appreciate you recommending us. Your support means a lot, and we’re excited to keep fueling your runs.

For the Long Run,
Team Puresport

Rated 5 out of 5 stars

Excellent product and customer service

I ordered creatine sachets for travel from Amazon, where the package was damaged and I received less than half of the sachets within the box. The team was very accommodating in understanding the issue and resolved it by sending another box. The customer service is fabulous where the email responses are prompt and they make sure about customer satisfaction. The creatine itself is 100% pure and fulfills the nutritional requirements. They have elegant packing and the product works as intended. I highly recommend this brand. Thank you team for your continuous support. You’ve found a loyal customer.

5 March 2026
Unprompted review
Puresport logo

Reply from Puresport

Hi Anshul,

Thank you so much for taking the time to share your experience! We’re really glad to hear that you’re happy with both the product and our customer service.

We always aim to make sure our customers are taken care of, and it’s wonderful to know that our creatine met your expectations. Your support and kind words mean a lot to the team. We’re so happy to have you as a loyal customer!

For the Long Run,
Team Puresport

Rated 5 out of 5 stars

Pure sports Electrolytes and Gel Review

Bought the ultra electrolytes, and variety pack of gels…recently used one packet in my 500 ml flask, and also took one citrus gel after 45 minutes of running my long run of 8 and half miles, and finished feeling stronger than usual, I’m running the bath half on the 15th March so will definitely taking 3 gels but using them every 30 minutes along with zipping the electrolytes drink. Really liked the taste and had no stomach issues and felt really good the whole way, can highly recommend, and the real test will be bath half marathon LFG!!!!

28 February 2026
Unprompted review
Puresport logo

Reply from Puresport

Hi Jason,

Thank you so much for your detailed feedback! It’s great to hear that the combination of our electrolytes and gels is helping you power through your long runs. Your plan for the Bath Half Marathon sounds smart. Staying fueled every 30 minutes is exactly the kind of strategy that makes a difference.

We’re really glad the taste and formula worked well for you, and we hope it gives you an extra boost on race day. Good luck, and we can’t wait to hear how you get on!

For the Long Run,
Team Puresport

Rated 5 out of 5 stars

Great service

Recently ordered some Gels and electrolytes (repeat order). Unfortunately one of the gels split in transit/delivery and leaked all over. I spoke with Eliza from their support team who was incredibly helpful and arranged a new delivery within a few hours of messaging. Great service and great products.

2 March 2026
Unprompted review
Puresport logo

Reply from Puresport

Hi Sam,

Thank you so much for your kind words! We’re really glad to hear that Eliza could help sort this out quickly and that you’re enjoying the gels and electrolytes.

We truly appreciate your support and for being part of the Puresport community!

For the Long Run,
Team Puresport

Rated 5 out of 5 stars

Great product, amazing customer service

Amazing gels, really kind to the stomach and great tasting electrolytes. Coupled with really outstanding and personal customer service, I’d highly recommend this company.

2 March 2026
Unprompted review
Puresport logo

Reply from Puresport

Hi Isla,

Thank you so much! We’re thrilled you’re enjoying the gels and electrolytes, and that our customer service made a difference. Your recommendation means a lot!

For the Long Run,
Team Puresport

Rated 5 out of 5 stars

The best customer service

I placed an order early Sunday morning after feeling the effects of dehydration from some epic winter Munro walking on Saturday. Silly me didn’t check the delivery address details, and I contacted customer service to plead for the order to be redirected to my current address. Lovely Eliza got back to me very quickly and sorted it all out - such a Sunday morning hero. Thank you very much. If the product is as good as your customer service then I have nothing to worry about.

1 March 2026
Unprompted review
Puresport logo

Reply from Puresport

Hi Louise,

Thanks so much for your kind words! We’re thrilled to hear you’re enjoying the gels and electrolytes, and that our customer service made a difference.

We really appreciate your support and recommendation. It means a lot to the Puresport community!

For the Long Run,
Team Puresport

Rated 5 out of 5 stars

just completed my first half marathon…

just completed my first half marathon at 52 years of age ‘ absolutely buzzing 🩷 knew i had to fuel a run like this well ‘ i chose the puresport energy gels ‘ fantastic easy to open and tasted amazing’ these are good i like things that work well ‘ love the socks always run in them ‘ keep on showing up

1 March 2026
Unprompted review
Puresport logo

Reply from Puresport

Hi Nichola,

Wow, huge congratulations on your first half marathon! Absolutely love your energy and dedication. 52 and showing up like a champ!

So glad the Puresport gels and socks helped fuel your run and made it enjoyable. Keep on showing up, and we can’t wait to see what you tackle next!

For the Long Run,
Team Puresport

Rated 5 out of 5 stars

Incredible Product

Incredible Product, Value, and Support!

Having the right amount of gels arrive every month with free shipping is a dream, when one of my packages got pulled by customs Puresport sent a replacement order the same day.

19 February 2026
Unprompted review
Puresport logo

Reply from Puresport

Hi DK,

Wow! Thank you for sharing this! Glad we could get your gels to you on time and sort the replacement quickly.

Your support means the world to us, and we’re thrilled to have you in the Puresport community!

For the Long Run,
Team Puresport

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look