Purestep Reviews 7,277

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I really needed comfortable and stable shoes as my balance was affected by a cast on my fractured arm. These shoes did just that. They aren't waterproof but I have other boots which are. The Purestep... See more

Rated 5 out of 5 stars

They make your feet feel like you're walking on fluffy clouds they are that comfortable. My wife has about 6 or 7 pair of these of different styling and having introduced me to the mens range I... See more

Rated 4 out of 5 stars

Prompt delivery. Product exactly as described. Incredibly lightweight but good tough soles. My only hesitation is whether there is sufficient support for the foot when walking. I'll find out after use... See more

Rated 5 out of 5 stars

The shoes were great, the delivery wasn't. The delivery person delivered the package to house number 177, we live at 139A - not even close. Thankfully the lady at 177 kindly brought us the package -... See more


Contact info

4.1

Great

TrustScore 4 out of 5

7k reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

The shoes are comfortable and I love…

The shoes are comfortable and I love the flexibility of them but I thought they were rather snug. I assumed they would stretch with wear. I ordered a size 3 and I didn't notice at first but they are marked 35 which is a 2.1/2 - 3 in the UK is 36. As I had worn them a lot to stretch them it didn't feel right to send them back and anyway, even through they were a bit tight, they were still comfortable. I have since ordered another pair in size 3.1/2 and they are marked 36 and a perfect fit. I would suggest going up 1/2 a size with these.

14 May 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed.

I ordered one pair of shoes and one pair of insoles.

When delivery arrived...there 2 pairs of shoes. They updated my order without my permission and charged me extra.

Also website says you should go size up, but that has come back too big.

All in all very disappointed, will be returning the shoes and asking for a full refund.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

What wonderful service

What wonderful service. Rescued me from the pit of despond and sorted everything out speedily and efficiently. I am so grateful that my concerns were listened to and acted upon. Purestep shoes are brilliant, and so is the customer service.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product. I have had both slippers and shoes and am happy with all that I have received and love that they come in a drawstring bag which is ideal when packing them when going away. Delivery was good too.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

The insoles and shoes I bought are both…

The insoles and shoes I bought are both excellent quality and the most comfortable shoes and insoles I have ever purchased. The question is will I get used to wearing them permanently without them causing plantar. They feel great indoors but finding them hard to get used to outside.

2 June 2026
Unprompted review

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