I didn’t receive my original order: Parcelforce claimed delivery had been refused twice which was untrue. When I contacted Puretree, Mark tried several times to contact Parcelforce without success. He... See more
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See what reviewers are saying
Right on time delivery. Items packed for shipment by people that care. Flooring arrived with absolutely no shipping damage.
Sold by all other suppliers as sealed 15m item, but this was only 11m. Also had lots of sections with missing backing paper, as if seconds. Biggest gripe was postage. Originally shown as £10. Added an... See more
People were helpful and the product as described. Delivery details could have been clearer but all arrived in good condition and promptly
Company details
Written by the company
Puretree Flooring offer a wide variety of floorcoverings, accessories and care products for all of your flooring needs.
Contact info
Western Road, EX4 1EQ, Exeter, United Kingdom
- 01392 849116
- contact@puretreeflooring.com
- puretreeflooring.com
EXCELLANT Customer service
EXCELLANT Customer service , and competitive price will us this company again,
17 March 2026
Great item with reasonable delivery
Great item with reasonable delivery, but delivery costs are high. Pleased with the item though.
20 February 2026
Great stockists for Colorseal flooring sealant options, great service
Puretree were the only flooring company to sell an extensive range of the Colorseal flooring sealant. Its online shop handily showed stock levels on each colour. I ordered two colours (as not sure which suited my floor best) which were dispatched exceptionally quickly and arrived earlier than expected - all done in the week running up to Christmas. This allowed me too complete my kitchen flooring work over the holiday.
18 December 2025
Fast deliver
Fast deliver, transaction was smooth and without any problems. Item in stock sent immediately
1 December 2025
3 issues with purchase
Sold by all other suppliers as sealed 15m item, but this was only 11m. Also had lots of sections with missing backing paper, as if seconds. Biggest gripe was postage. Originally shown as £10. Added another item but didn't notice it jumped up to £20
25 September 2025
Excellent customer service
I didn’t receive my original order: Parcelforce claimed delivery had been refused twice which was untrue. When I contacted Puretree, Mark tried several times to contact Parcelforce without success. He then arranged a replacement order to be sent by a different courier which I received in a couple of days. Very happy with the service I received from Puretree. Thank you, Mark, for all your efforts.
31 August 2025
Right on time delivery
Right on time delivery.
Items packed for shipment by people that care. Flooring arrived with absolutely no shipping damage.
29 June 2024
Good prices and delivered when they…
Good prices and delivered when they said it was going be and we will be using again. so thank you Team Puretree
kind regards
SL Tiling Ltd
15 April 2024
Easy site to order on
Easy site to order on. Fast delivery. Had an issue with an item on delivery, was sorted extremely fast.
30 January 2024
The price and product were very good
People were helpful and the product as described. Delivery details could have been clearer but all arrived in good condition and promptly
13 January 2024
Good price Quick delivery
8 September 2022
Excellent communication
Excellent communication, very good company, my delivery arrived swiftly.
15 July 2022
Great service
8 July 2022
good products and prompt delivery
15 June 2022
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