Purple Griffon Reviews 56

Attended ITIL V4 Practitioner Service Desk course one day course online with trainer Ian MacDonald who is a trainer for The Purple Griffon Team courses. Was so impressed with Ian's extensive industry knowledge and enjoyed listening to Ian recounting stories that link in with the learning process. Ian is very experienced indeed with the IT industry and lead the course at an excellent interesting pace. It is comforting to know that Ian and the team provided follow up material as promised and support details if further help or assistance is required leading up to exam. Thank you kindly Sharon Jones.

I work with Lois and Debbie at Purple Griffon on a daily occurrence supporting each others clients for their Learning needs.

I have found them both a pleasure to work with and will always go out their way to ensure the customer has an outstanding experience, I look forward to working with them for future opportunities.

The team at Purple Griffon are fantastic to work with - always very helpful and responsive. We've worked with them for several years and the whole team are very friendly. We wouldn't hesitate to recommend booking your training with them.

The Course Tutor Bob , was brilliant, engaging , with very good examples and experience and also professional and helpful.

Just attended a Change Masterclass - tutor was excellent made it a good interactive day and the rest of the class on the call felt free and safe to discuss issues and offer assistance to all.

The course was amazing! Thanks to very professional trainer I got all the knowledge I needed to pass the exam. The course itself was very good experience, it wasn't boring, the trainer was speaking in interesting way - his voice wasn't monotonous.

Highly recommend Purple Griffon. I just finished my ITIL 4 CDS training with John G. who is very experienced and knowledgeable and I feel ready for my exam.

I recently renewed my Prince2 Practitioner via the online course with Purple Griffon. From initial contact with Lois through to a lovely congratulations message upon passing I cannot fault the service. The required manual was sent to my home address in advance, the helpful pre-course homework pack that got me re-acquainted with the subject matter was great. the course slides where sent in advance along with the voucher codes to book in for exam. Lois checked in to make sure I had received everything. Any questions I had were answered within 15 minutes. I have recommended Purple Griffon to my colleagues and am looking to continue my learning with them in the next few months.

Recently, I finished my ITIL4 Foundation course, which was taught by a friendly and knowledgeable tutor named Bob. He made the virtual training feel comfortable and provided helpful advice throughout the course.

I have had a great experience with Purple Griffon - their support was top-notch from start to finish. Although I ran into some problems with PeoppleCert, Lois and CEO Steve were incredibly helpful and went above and beyond to ensure everything was resolved. Overall, I was impressed with their excellent customer service.

I have completed 3 ITIL4 courses with Purple Griffon so far. The DITS course with trainer Shola Isaaq was particularly good. He kept us engaged throughout and encouraged discussions between trainees on various aspects of the course which gave us invaluable perspective of how different industries apply this content.

I haven't opted for any training but response from team was quick and helpfull .

The attention to detail is outstanding. The representative who assisted in getting my ITIL Foundation cert was very responsive. The course material although difficult is made easy to follow and navigate. I loved the descriptive audio!

Very helpful when selling - Very unhelpful when requiring assistance for a date change after a date mixup. I would say rude actually.

I have done a couple of courses now with PG and found them to be very good. Very easy to follow with lots of Crib sheets and readable context to follow. The trainer was very good and very knowledgeable on the course, he made it easy to follow, it was interactive so not just looking at a screen being read to.

An excellent company with great morals and brilliant team members!

This company, which I had to google to see if it was genuine, has been spamming my inbox. I have had to block multiple - I couldn't even count - emails eventually having to block the domain name.

Attended an ITIL v4 course.
The trainer, Philip, was actually one of the lead architects for ITIL.
Can't really do better than that.
Well-paced and very easy to understand and follow.
Recommended.

I’m an associate trainer for PG and they are efficient with bookings, the materials are great and the whole team are very supportive.
It’s good to feel valued when you are an associate and PG always recognises your efforts positively.

Having worked in partnership with Purple Griffon over the last 3 years to deliver the full portfolio of IT Service Management Training to more than 200 of my delegates, I would highly recommend the team at Purple Griffon. From the highly knowledgeable instructors who not only know their subject matter to the highest level but also have the real world experience to bring the training to life, to the sales and support team who level of service is exceptional.

The sales and operational team ensures queries are responded to efficiently, professionally and in a very timely manner. The team regularly demonstrate flexibility when courses or delegates change last minute.

Nothing at Purple Griffon is ever too much trouble! I will continue to work with the team at Purple Griffon for the delivery of IT Service Management Training to my delegates for many years to come!!

I was one of the lead architects For ITIL4 having now moved into training it is a joy to be a trainer for Purple Griffin. They are very professional, helpful and believe in good customer experience.