I putchased one of Purpleleaf's 9 x 12 ft. Umbrellas along with a cover. This was putchased at different dates. Delivery was prompt. Unfortunately the umbrella had missing parts which I discovered upo... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I really appreciated the quick response to all my emails. I also appreciated receiving some extra screws to replace the ones that were lost I am so looking forward to the spring when I can put it... See more
Quick delivery, responsive customer service. Umbrella is well made and sturdy. Good base. 10ft Square shape provides larger area of coverage compared with circle of same diameter (10ft) that we replac... See more
Company replied
We ordered a Beige Retractable pergola with sun shade canopy Natural wood grain frame. It was delivered in 2 days, well packed, well labeled and no missing parts, easy to install, stylish, well built,... See more
Company details
Written by the company
PURPLE LEAF, Accompany for Longer. Brand Philosophy: Long-staying companionship, enduring longevity, and unchanging service, all these commitments have been embodied by our brand of PURPLE LEAF. In this volatility-themed era, we chase more than providing durable products but building our everlasting connection with our customers. Rather than a mere trademark, the brand has therefore become a faith, a banner, and an adherence of the intention to serve our customers with consistency and quality. Innovation and Quality: To secure the sustained support and service for every customer, PURPLE LEAF has continually innovated and polished every single detail during product design and development. Adopting cutting-edge technologies, applying premium materials, we strive to ensure every product to withstand the test of time and to become indispensable to customers’ lives. Customer Service: PURPLE LEAF deeply understands that the superiority in customer service is the very core to realize our commitments of long-staying companionship, enduring longevity, and unchanging service. So when customers come calling, we shall respond and provide a professional, attentive and efficient service to you no matter when and where.
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4.7
Excellent
67 reviews
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Cover for umbrella ordered and…
Cover for umbrella ordered and received, all was as expected and promptly shipped.
20 October 2025
patio umbrella.
Alex promptly returns emails and was very helpful. We are happy with the quality of our umbrella.
7 October 2025
5* with no hesitation for delivery and the product
We ordered a Beige Retractable pergola with sun shade canopy Natural wood grain frame. It was delivered in 2 days, well packed, well labeled and no missing parts, easy to install, stylish, well built, attractive price for the fall sales. What more could you wish for?
26 September 2025
Your rep Zoey 's attention to detail…
Your rep Zoey 's attention to detail and quick supply of a part that was broken in transit was excellent.
The cantilever umbrella is just what we need and appears to be well constructed.
11 October 2025
Excellent product
Excellent product, easy to install and looks great. Allows us to use our west facing deck on the hottest summer day. Customer service was excelletn
9 October 2025
I putchased one of Purpleleaf's 9 x 12…
I putchased one of Purpleleaf's 9 x 12 ft. Umbrellas along with a cover. This was putchased at different dates. Delivery was prompt. Unfortunately the umbrella had missing parts which I discovered upon putting it together about a month after purchase. I contacted Purpleleaf and explained the missing parts, they were very gracious in sending me the missed parts. Their customer service was outstanding and I would highly recommend to anyone therir poducts.
8 October 2025
Excellent products & service
30 September 2025
fast shipping
fast shipping
we will see the quality next year after reinstalling our umbrella outside
the fabric seems a little bit thin but we,ll see if it is strong enough after a couple of month under the sun.
3 October 2025
Really great quality umbrella
Really great quality umbrella. Looks great and easy to use.
21 August 2025
Reply from PURPLE LEAF CA
We appreciate your positive feedback!
Prompt service and even a "correction"…
Prompt service and even a "correction" email to inform me that the base I had ordered would not work well with the umbrella, saving the trouble of going through a return/exchange process later.
19 August 2025
Reply from PURPLE LEAF CA
Thank you so much for the great review!
Reply from PURPLE LEAF CA
Thank you so much for the great review!
Reply from PURPLE LEAF CA
We appreciate you sharing!
Quick delivery
Quick delivery, responsive customer service. Umbrella is well made and sturdy. Good base. 10ft Square shape provides larger area of coverage compared with circle of same diameter (10ft) that we replaced.
8 August 2025
Reply from PURPLE LEAF CA
Thank you so much for the great review! Your detailed comments mean a lot to us, and we look forward to continuing to provide you with high-quality outdoor products.
Great company to work with!
Great company to work with and their products are outstanding! We highly recommend them.
13 August 2025
Reply from PURPLE LEAF CA
Your high recommendation is the greatest encouragement for us. Providing you with excellent products and service is always our goal!
These umbrellas are great
These umbrellas are great. Bought 2. Very well packaged, easy to setup and use. Customer service is professional and extremely helpful. I highly recommend.
16 August 2025
Reply from PURPLE LEAF CA
Thank you so much for the wonderful review. Your high recommendation is the greatest encouragement for us!
Awesome umbrella
Very impressed with our umbrella. It is well made and sturdy. It looks really good on our deck and gives us great shade where we needed it.
1 August 2025
Reply from PURPLE LEAF CA
Thank you so much for the wonderful review! We're thrilled to hear that you're so impressed with your umbrella.
Reply from PURPLE LEAF CA
Thank you so much for the great review. Your positive feedback is a huge encouragement to us!
Reply from PURPLE LEAF CA
Thank you so much for your kind words. Your love and appreciation are the greatest encouragement for us!
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