Purple Moose Brewery Reviews 

1,274
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often describing the beer as superb and some of the best they have tasted. The ordering process is frequently highlighted as easy and straightforward. Reviewers also commend the fast, efficient, and well-packaged delivery service, noting items arrive promptly and often next day. The overall service is also consistently rated as exemplary. However, some customers also noted occasional delivery issues, including items taking over a week to arrive, split orders, address errors, or in rare cases, non-arrival.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Product

Clients share positive opinions on product, frequently praising the excellent quality of the beer, with many... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and prompt... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and speed. Customers... See more

Quality

Reviewers mention positive feedback about quality, with many customers consistently praising the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We discovered Purple Moose when we were holidaying in North Wales. We stopped for a drink at The Australian. My father, who has been drinking ale for the last 70 years, says it’s some of the best he h... See more

Rated 5 out of 5 stars

Easy to buy online and it arrived well packed and in good time. I bought a mixed pack for my partner's birthday - the company kept me informed about expected delivery and it was sent in a sturdy brown... See more

Rated 5 out of 5 stars

Everything ordered was delivered on time and was able to track down to the last minute, so no wasted hours waiting in for something that doesn't get delivered on time. As far as the consignment... See more

Rated 5 out of 5 stars

I agree you are a small Company … but mighty with it. I’ve been shopping with you for a good few years and service is excellent.Nearly always next day delivery and always efficient…and always wel... See more


Company details

  1. #1 of 3 best companies in Microbrewery
  2. #20 of 37 best companies in Alcohol Manufacturer
  3. #43 of 81 best companies in Alcohol Store
  4. #3 of 18 best companies in Beer Distributor
  5. #7 of 30 best companies in Beer shop
  6. #7 of 22 best companies in Brewery

Written by the company

Legendary Ales Brewed in Wales with water from the hills of Snowdonia. Independent craft beer micro brewery, established 2005.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,274)

92 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome

Recently travelled to Wales for a long weekend and my husband had a pint of Dark side of the Moose and loved it, so had another 😁 came home & ordered a box. Ordering was easy & delivery quick.

29 June 2024
Rated 5 out of 5 stars

I love this ale

I love this ale. I used to frequent Purple Moose brewery regularly when I lived in North Wales. Now I live in Lancashire and buy their ale online. The delivery is super quick and the ale is, as always, fantastic. I would certainly recommend giving it a try. Cheers!!

26 June 2024
Rated 5 out of 5 stars

Always enjoyed a bottle of Purple moose…

Always enjoyed a bottle of Purple moose beer, I ordered 2 gift boxes (pack of 3), which unfortunately arrived with 1 bottle broken and the packaging soaked, this was obviously a couriers handling issue, I sent an email and the brewery was ever so apologetic and immediately sent replacement gift boxes and beer.

Unfortunately the second delivery another bottle was broken, however they was packed in plastic bags and it saved 1 gift box from being damaged, another email and another replacement sent out which arrived fully intact 3rd time round.

I don't hold the brewery accountable for the damaged goods as it was again an issue with the courier. I've sent feed back after the 3rd delivery letting them know it arrived safe and in one piece.

This hasn't put me off purple moose, I think their service has been exceptional the circumstances, and their beer is always the best.

14 June 2024
Unprompted review
Rated 5 out of 5 stars

Great service!

I know you pay for delivery, but really fast, efficient order processing, dispatch and delivery - great service!

18 June 2024
Unprompted review
Rated 5 out of 5 stars

I’ve enjoyed the merchandise

I’ve enjoyed the merchandise - baseball caps and T- shirts for several years now even though I live on the opposite side of the country near Ipswich . Still Have fond memories of sinking a “few” pints in the Australia pub a few summers ago with my old spaniel and look forward to returning with my new springer spaniel.

13 June 2024
Unprompted review
Rated 5 out of 5 stars

Super service.

Excellent service again.My husband's beer & stout were delivered quickly & safely.Husband is now enjoying his beers from his favourite brewery.😊

5 June 2024
Unprompted review
Rated 5 out of 5 stars

Easy to order on line

Easy to order on line, should help be required always helpful staff on the other end of the phone. Very good & prompt delivery service being kept uptodate throughout.
Now just a case of enjoying the beer

3 June 2024
Unprompted review
Rated 5 out of 5 stars

Gift for my boyfriend

I ordered from Purple Moose Brewery for my boyfriend as it is his favourite Brewery. The order came quickly and he was able to enjoy them in the warm weather. Will definitely order again!

25 May 2024

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