Purris Reviews 

8
TrustScore 4 out of 5

3.8

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Company details

Written by the company

Purris makes water fountains for cats — built around one simple problem: cats don't drink enough from a still bowl. We started Purris because we kept seeing the same thing. Cats walk straight past a full bowl, drink from the tap or your glass instead, and end up under-hydrated without their owners ever really knowing. Cats are naturally pulled toward fresh, moving water, and the Purris fountain keeps it circulating and filtered all day — so your cat actually wants to drink. We're UK-based and there's a real person on the other end of info@purris.co.uk whenever you need us. Also we give 40-day returns, and a warranty on every fountain. If your cat drinks from your glass, the tap, or anything except her bowl — that's exactly who we built this for.


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3.8

Great

TrustScore 4 out of 5

8 reviews

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4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.8

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(8)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

I paid for a purchase I didn't receive

My purchase didn't arrive and the full amount was taken from my bank account.
I tried to send several messages but didn't get a reply.

7 July 2026
Purris logo

Reply from Purris

Hi Nora, we had replied to both your messages straight away with updates on your order, you may want to check your emails!

Your order is set to arrive tomorrow which is within the estimated time we displayed when you made your order.

Rated 5 out of 5 stars

Delivery was on time

Delivery was on time. Product works fantastically. Will definitely order again.

9 July 2026
Purris logo

Reply from Purris

Thanks so much, Carys! Really glad delivery was quick and the fountain's working well. Great to hear you'll be ordering again.

Rated 5 out of 5 stars

Great item

Great item.very useful

8 July 2026
Purris logo

Reply from Purris

Thanks so much, Nigel! Really glad it's useful. Appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Great products

Easy to set up and looks great in the kitchen, would recommend!

8 July 2026
Unprompted review
Purris logo

Reply from Purris

Thank you! Glad it was easy to set up and that it's fitting nicely into your kitchen.

Rated 5 out of 5 stars

Thank you for the fountain I love the…

Thank you for the fountain I love the quick delivery and my cat has never had a more healthy looking coat

8 July 2026
Unprompted review
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Reply from Purris

Thank you for the lovely review! So glad delivery was quick and your cat's doing well, really made our day.

Rated 5 out of 5 stars

Perfect product

Easy to use, high quality product, and my cat loves it!

17 June 2026
Unprompted review
Purris logo

Reply from Purris

Thanks Rory! Glad it's been easy to use and that your cat's a fan.

Rated 5 out of 5 stars

Amazing

Amazing. Product work as listed. Good quality and great customer service. Would recommend my cat loves it!

8 July 2026
Unprompted review
Purris logo

Reply from Purris

Thanks James, really appreciate that. Glad the product and service hit the mark, and that your cat loves it!

Rated 1 out of 5 stars

It is cheep and incomplete with no…

It is cheep and incomplete with no instructions. I want a refund.

7 July 2026
Purris logo

Reply from Purris

Hi Allan, sorry to hear this, that's not the experience we want you to have.

For what its worth, we initiated the return for you within 10 minutes of you asking.

From now on our orders will include more instructions so no one else will have this issue.

We will stay in contact over email to make sure everything goes smoothly from here.

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