Pyszne.pl Reviews 

4,669
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

WHY THE HELL DO YOU WRITE 15-30 MINUTES IF IT'S NOT TRUE EVERY DAMN TIME??? The AI chat bot gaslights every time, no apologies or anything, you just automatically postpone and it takes like 40-60 minu... See more

Company replied

Rated 2 out of 5 stars

Pyszne.pl really needs to improve their service. The app is poorly designed and it’s almost impossible to track orders properly. There is no real customer support — only a basic AI assistant that does... See more

Company replied

Rated 4 out of 5 stars

No issues with the Pyszne.pl app - deliveries are usually on time, and customer support is great. I’ve contacted them twice, and they were always very helpful. I really like the Program Pieczątek - y... See more

Company replied

Rated 3 out of 5 stars

The listed bars/restaurants are a mixed bunch, but the service/company/middleman is okay - they did make a refund for fries that were not delivered, and they listened to all the complaints/requests.... See more

Company replied

Company details

  1. Online Food Ordering Service

Written by the company

Zamów jedzenie online wybierając spośród ponad 6500 restauracji! Po prostu wejdź na stronę Pyszne.pl lub skorzystaj z naszej aplikacji. Możesz zapłacić tak, jak lubisz – gotówką lub online wybierając PayU, PayPal, czy kartę kredytową.

Written by the company

Najchętniej wybierany serwis do zamawiania jedzenia online.
Brak ukrytych kosztów
Potwierdzona jakość obsługi

Contact info

2.4

Poor

TrustScore 2.5 out of 5

5k reviews

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2.4

All reviews

(4,669)

366 reviews in the last 12 months

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Rated 1 out of 5 stars

Restaurant Pizza Napalona does not deliver paid order and do not reimbouse the money

Restaurant Pizza Napalona in Lodz did not deliver the pizza on the right address, stated in the website.They claim they did deliver, but they did not.They took the money and do not want to reimburse the money.I had to order another pizza, the same evening , which is easy to see on the site,

13 April 2025
Unprompted review
Pyszne.pl logo

Reply from Pyszne.pl

Hi Ewa! I'm very sorry to hear that 😔 Please reach to us via kontakt@pyszne.pl we will do our best to help you!

Rated 1 out of 5 stars

Please do not trust delivery time…

Please do not trust delivery time before ordering vs real delivery time from pyszne.pl & kfc Bielsko biała.

15 March 2025
Unprompted review
Pyszne.pl logo

Reply from Pyszne.pl

Hi, thank you for your feedback! The time displayed when selecting a restaurant is only an approximate time. The system calculates it automatically, based on the reviews given by customers, so depending on the day and the number of orders at the restaurant you have selected - it can increase or decrease.

Rated 1 out of 5 stars

cancelled order

Order went ok with payment completed and then i see my order got cancelled with no reason or explanation.

11 March 2025
Unprompted review
Pyszne.pl logo

Reply from Pyszne.pl

We are sorry that your order has not been delivered. Unfortunately, there are times when an order must be canceled for reasons beyond our or the restaurant's control

Rated 1 out of 5 stars

Guaranteed disappointment EVERY time, without fail

They constantly advertise reasonable delivery times (i.e 30-40 minutes) and then you wait for 2+ hours.

OR your food doesn't turn up at all and then you have to do 10-20 emails with customer support for them to finally admit they need to refund the order.

It's a pretend business operated by people who don't believe in the idea of giving the customer what they pay for. Granted they offer a service that is difficult to do, but why not advertise honestly that you are probably going to wait for at least 2 hours for your delivery and there is a high likelihood of your order not arriving at all.

Their slogan should be "Take a gamble - Your food MIGHT come"

10 March 2025
Unprompted review
Pyszne.pl logo

Reply from Pyszne.pl

We're sorry you had a long wait for your order. The time shown next to the name of the restaurant is an average time, calculated by the system on the basis of the ratings of previous customers. The real time is determined by the restaurant. It can be influenced by many factors - the number of orders, distance, traffic in the city

Rated 1 out of 5 stars

I didn't get the order I was waiting…

I didn't get the order I was waiting for more than 2hours and suddenly the restaurant showed the food is delivered...(restaurant champagne in wroclaw) its a total scam there's no option where I can contact the restaurant just an useless AI bot....there were no useful questions like where is my order ?what should I do if I can't get the order?......this is very useless app and I want the double refund from pyszne.pl....

5 March 2025
Unprompted review
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Reply from Pyszne.pl

We are sorry to hear that there was a problem with your order. If you have any questions or concerns, you can contact us in real time via chat (by clicking on the “Get Help” app), on Facebook, or by email at kontakt@pyszne.pl - we're happy to help!

Rated 3 out of 5 stars

Initially navigating was easy

Initially navigating was easy, i was able to find looked for option quite fast, but after paying the bill estimated time for delivery changed for additional 40 min, and no option for order cancellation. Tracking of the order was working incorrectly.

1 March 2025
Unprompted review
Pyszne.pl logo

Reply from Pyszne.pl

Thanks for your review! 😊 Order cancellation is usually possible after contacting the restaurant. We also encourage you to use our live chat where we can help you in real time with your current orders!

Rated 3 out of 5 stars

The listed bars/restaurants are a mixed…

The listed bars/restaurants are a mixed bunch, but the service/company/middleman is okay - they did make a refund for fries that were not delivered, and they listened to all the complaints/requests. You have to be wary of the individual eateries, though! (Been using the site for years, fyi.)

Sadly, they increased their fees even for restaurants that don't use their delivery men, so I have to downgrade the rating from 5 stars to 3.

21 February 2025
Unprompted review
Pyszne.pl logo

Reply from Pyszne.pl

Hello! Thank you for the review. We're happy to hear that you were able to find your favorite restaurants. Our Team strives to do the best, although we hope that our intervention won't be needed in your future orders.

Rated 1 out of 5 stars

Destroyed, disgusting looking pizza

The delivery was fast - and that’s the only good thing. Food came in DESTROYED. Literally like someone would play soccer with the pizza. I spent 100 PLN to eat pizza, which looks like someone threw it around many times. I am dissapointed and sad - it shouldn’t have happened.

17 February 2025
Unprompted review
Pyszne.pl logo

Reply from Pyszne.pl

Hi! I am very sorry to hear about this situation 😞 Please write to us at kontakt@pyszne.pl, we will try to help!

Rated 1 out of 5 stars

Inaccurate information regarding deliveries on pyszne.pl

The restaurant where we made the order turned out to be closed until 22.02, and Pyszne.pl presented it as if it was active and we spent 160 PLN and received a spoiled evening, the restaurant does not respond to messages and calls, so I sincerely do not recommend pyszne.pl, now it is not known how we will get our money back

16 February 2025
Unprompted review
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Reply from Pyszne.pl

Hello, I'm sorry to hear that you encountered such situation, it shouldn't have happened. We response to message according to the queue so please, be patients as we will get to you.

Rated 5 out of 5 stars

So good food

So good kebab

12 February 2025
Unprompted review
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Reply from Pyszne.pl

Thank you for your feedback! I also encourage you to leave a rating directly on the restaurant's profile 😄

Rated 1 out of 5 stars

crap

I should have receive my order in 30 min. After 1 hour still nothing - no info, chat is crap, phone line, after checking I'm a client, reject the call. I won't use pyszne.pl. never.

12 February 2025
Unprompted review
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Reply from Pyszne.pl

I'm sorry that something went wrong. Please contact us by email at kontakt@pyszne.pl

Rated 1 out of 5 stars

Definition of clown fiesta in food delivery apps

They have created new version of the app. For 15 years they cannot figure out the basic functionality of the app which is the checkout. Addresses get messed up, you cannot move forward in the process, because last time You ordered somewhere different. Then they change the address last minute and you get your food delivered somewhere else.

9 February 2025
Unprompted review
Pyszne.pl logo

Reply from Pyszne.pl

Thank you for your feedback, we have forwarded it to our team, which is constantly working to make the use of our application even easier and more pleasant

Rated 5 out of 5 stars

Good kebab.

Good kebab 😊

28 January 2025
Unprompted review
Pyszne.pl logo

Reply from Pyszne.pl

That's great to hear! We also encourage you to place review at chosen restaurant.

Rated 5 out of 5 stars

I ordered a box

I ordered a box, it was very tasty, great sauce

25 January 2025
Unprompted review
Pyszne.pl logo

Reply from Pyszne.pl

Thank you for your review! We also encourage you to place your review for chosen restaurant.

Rated 1 out of 5 stars

Problems with my order and no support

Problems with my order and no support ! No mobile number of pyszne.pl, no mobile number of restaurant.
I have been waiting for my order much more time than they promised me, and I can't do anything.
No more pyszne.pl

21 January 2025
Unprompted review
Pyszne.pl logo

Reply from Pyszne.pl

We are sorry to hear that there was a problem with your order. If you have any questions or concerns, you can contact us in real time via chat (by clicking “Get Help” in your order), on Facebook, or by email at kontakt@pyszne.pl - we're happy to help!

Rated 1 out of 5 stars

The support is some not funny joke…

The support is some not funny joke my order was planned for 18:40 and i havent recieved any updated since then i cant contact any chat with support or anything i can only read some automatically generated answers. For sure i'm changing to other apps

1 January 2025
Unprompted review
Pyszne.pl logo

Reply from Pyszne.pl

We are sorry to hear that there was a problem with your order. If you have any questions or concerns, you can contact us in real time via chat (by clicking “Get Help” in your order), on Facebook, or by email at kontakt@pyszne.pl - we're happy to help!

Rated 5 out of 5 stars

Pizza was amazing

Pizza was amazing, very nice smell and very tasty!☺ I ordered first time and I will! My sincere recommendation for all who likes pizza so much like me, it was delicious!:)

16 December 2024
Unprompted review
Pyszne.pl logo

Reply from Pyszne.pl

Hello! Thank you for your review. I also encourage you to leave a review for the restaurant. I'm sure they will be happy to read it!

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