Q Finance Reviews 

412
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally knowledgeable, friendly, and always ready to provide guidance and support throughout the entire purchasing journey. Many individuals note that the team goes above and beyond to secure the best possible deals, making every interaction pleasant and productive. People also deeply appreciate the remarkably fast and efficient communication, noting that advisors keep them updated and respond quickly to any questions. Consumers consistently find the vehicle financing process to be completely seamless, stress-free, and remarkably straightforward from the very start to finish.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professional guidance and in-depth... See more

Service

Clients share positive opinions on service, highlighting efficient and seamless experiences from start to... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting outstanding support and in-depth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a first time home buyer, coming in contact with Q Financial services made our mortgage process as simple as going on to a grocery store . Jacques and Kirsty were just more than amazing, ther wer... See more

Rated 5 out of 5 stars

Chris was extremely helpful and couldn’t have done more to not only get me an amazing deal compared to others on the market but also to get everything pushed through quickly, my old car sold and my ne... See more

Rated 5 out of 5 stars

Top class service! Recently collected a new motor with everything being handled by Q Finance. The team were spot on in explaining everything I needed to know finance wise, simply and clearly! Bi... See more

Company replied

Rated 5 out of 5 stars

Decided to finance my. new car with Q Finance I found the staff very helpful and helped me through all the forms making the whole experience very easy. The staff were well informed and knowledgeable... See more


Company details

  1. Car finance and loan company

Written by the company

Welcome to Q Finance, one of the UK's leading vehicle and Asset finance brokers. Here at Q Finance, we specialise in taking the hassle out of Finance for both our Customers and Dealer Partners. Utilising the latest technology and partnering with the most competitive lenders on the market, you can be sure that with us, you will stand the best chance of getting the best deal.


Contact info

4.9

Excellent

TrustScore 5 out of 5

412 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(412)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What an amazing experience

What an amazing experience. Jake was so helpful sort our car finance. Very knowledgeable, attentive, an experienced member of staff. Would highly recommend asking for jake to help with your car finance. A would definitely return in the future. Keep up the amazing work, and thank you again jake.

16 May 2024
Unprompted review
Rated 5 out of 5 stars

Finance

Recently got my car financed through Q finance, great service through instagram. Would recommend.

17 May 2024
Unprompted review
Rated 5 out of 5 stars

George Marsden was absolutely brilliant …

George Marsden was absolutely brilliant. He was patient and explained everything clearly, polite and really friendly.

I highly recommend, this company is really prompt at getting in touch and sorting everything out quickly.

16 May 2024
Unprompted review
Q Finance logo

Reply from Q Finance

HI, thanks for the 5 Star Review, we hope to deal with you again soon. Team Q

Rated 1 out of 5 stars

Poor

I left a review for two stars. I've deleted it and downgraded it to one star as Q finance left an update that contained personal details identifying me.

16 May 2024
Unprompted review
Q Finance logo

Reply from Q Finance

Thanks for the review, I am sorry that we were not able to meet our usual 5 Star service on this occasion.
Please let us know if we can help in anyway moving forward so we can show you that the service you received was not our usual high standard.

Rated 5 out of 5 stars

Super fast company sorted my finance…

Super fast company sorted my finance with in 2 days to get me my car as soon as possible! Quick responses via email and don’t have to chase them always on the ball and if you contact via phone you’re answered straight away!

16 May 2024
Unprompted review
Q Finance logo

Reply from Q Finance

Hi, many thanks for the 5 star review, we hope to deal with you again soon, Team Q

Rated 5 out of 5 stars

Just completed my finance deal to…

Just completed my finance deal to purchase my beautiful DS DS3 and I could not be happier with the service from Q Finance! Fantastic customer service from start to finish!

9 May 2024
Q Finance logo

Reply from Q Finance

Thanks for your kind review, enjoy your new car and we hope to deal wIth you again soon....Team Q

Rated 5 out of 5 stars

Really friendly advisor called James…

Really friendly advisor called James helped me to get the finance I needed to buy my dream car. Fast professional service :)

7 May 2024
Unprompted review
Q Finance logo

Reply from Q Finance

Thanks for your kind review, enjoy your new car and we hope to deal wIth you again soon....Team Q

Rated 5 out of 5 stars

James was super friendly and helpful on…

James was super friendly and helpful on the phone. He was great at getting back to me and giving me all the info I needed without overloading me. Super job James!

4 May 2024
Unprompted review
Q Finance logo

Reply from Q Finance

Thanks for your kind review, enjoy your new car and we hope to deal wIth you again soon....Team Q

Rated 5 out of 5 stars

Incredible group of people that helped…

Incredible group of people that helped me to essentially get a dream car with little to no finance history! George was especially helpful through the whole process and made it so easy for me during the whole deal. Huge Thankyou again too everyone at Qfinance!

2 May 2024
Unprompted review
Q Finance logo

Reply from Q Finance

Thanks for your kind review, enjoy your new car and we hope to deal wIth you again soon....Team Q

Rated 5 out of 5 stars

Wonderful Company

Fantastic and friendly staff, very efficient and made the process easy and very speedy!! James was brilliant, would recommend this company to anyone!!

Thank you James for all your help

29 April 2024
Unprompted review
Q Finance logo

Reply from Q Finance

Thanks for your kind review, enjoy your new car and we hope to deal wIth you again soon....Team Q

Rated 5 out of 5 stars

The process was smooth from start to…

The process was smooth from start to finish. Sarah and John were excellent

27 April 2024
Unprompted review
Q Finance logo

Reply from Q Finance

Thanks for your kind review, enjoy your new car and we hope to deal wIth you again soon....Team Q

Rated 5 out of 5 stars

Friendly

Friendly, professional staff, everyone ive spoken to, today was Debbie, fantastic

26 April 2024
Q Finance logo

Reply from Q Finance

Thanks for your kind review, enjoy your new car and we hope to deal wIth you again soon....Team Q

Rated 5 out of 5 stars

Amazingly friendly and helpful staff

Amazingly friendly and helpful staff, didnt make me feel silly when I struggled with the techy bits.
Very straightforward, easy to understand and a great overall experience.
WOULD HIGHLY RECOMMEND.
.

25 April 2024
Q Finance logo

Reply from Q Finance

Thanks for your kind review, enjoy your new car and we hope to deal wIth you again soon....Team Q

Rated 5 out of 5 stars

The whole process from application to…

The whole process from application to confirmation took less than 2 hours.
Everything went very smoothly.
Would definitely use them again and wouldn't hesitate to recommend them

22 April 2024
Unprompted review
Q Finance logo

Reply from Q Finance

Thanks for your kind review, enjoy your new car and we hope to deal wIth you again soon....Team Q

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