Q Finance Reviews 

412
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally knowledgeable, friendly, and always ready to provide guidance and support throughout the entire purchasing journey. Many individuals note that the team goes above and beyond to secure the best possible deals, making every interaction pleasant and productive. People also deeply appreciate the remarkably fast and efficient communication, noting that advisors keep them updated and respond quickly to any questions. Consumers consistently find the vehicle financing process to be completely seamless, stress-free, and remarkably straightforward from the very start to finish.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professional guidance and in-depth... See more

Service

Clients share positive opinions on service, highlighting efficient and seamless experiences from start to... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting outstanding support and in-depth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a first time home buyer, coming in contact with Q Financial services made our mortgage process as simple as going on to a grocery store . Jacques and Kirsty were just more than amazing, ther wer... See more

Rated 5 out of 5 stars

Chris was extremely helpful and couldn’t have done more to not only get me an amazing deal compared to others on the market but also to get everything pushed through quickly, my old car sold and my ne... See more

Rated 5 out of 5 stars

Top class service! Recently collected a new motor with everything being handled by Q Finance. The team were spot on in explaining everything I needed to know finance wise, simply and clearly! Bi... See more

Company replied

Rated 5 out of 5 stars

Decided to finance my. new car with Q Finance I found the staff very helpful and helped me through all the forms making the whole experience very easy. The staff were well informed and knowledgeable... See more


Company details

  1. Car finance and loan company

Written by the company

Welcome to Q Finance, one of the UK's leading vehicle and Asset finance brokers. Here at Q Finance, we specialise in taking the hassle out of Finance for both our Customers and Dealer Partners. Utilising the latest technology and partnering with the most competitive lenders on the market, you can be sure that with us, you will stand the best chance of getting the best deal.


Contact info

4.9

Excellent

TrustScore 5 out of 5

412 reviews

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No recent history of asking for reviews

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4.9

All reviews

(412)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I recently secured car finance through…

I recently secured car finance through Joe and Helen, and I couldn't be happier with the service I received. From start to finish, the entire process was incredibly quick, easy, and straightforward.

Joe and Helen were both professional, knowledgeable, and genuinely committed to helping me find the right finance option. They took the time to explain everything clearly, answered all of my questions promptly, and made what can often be a stressful process feel simple and hassle-free.

Their customer service was outstanding throughout. They kept me informed at every stage, responded quickly to any queries, and went above and beyond to ensure everything was progressing smoothly. Their communication was excellent, and I always felt valued as a customer.

What impressed me most was how efficient they were. The application process was completed much faster than I expected, and Joe and Helen handled everything with professionalism and attention to detail. They made the whole experience seamless and stress-free.

I would highly recommend Joe and Helen to anyone looking for car finance. Their dedication, expertise, and exceptional customer service made all the difference, and I am extremely grateful for all their help. Thank you both for making the process so simple and helping me get on the road with confidence.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Needed a new car

Needed a new car i was introduced to Q Finance the company went out of there way to help me they sorted my Finance out and I now have the car of my dreams thank you Q Finance.

30 April 2026
Unprompted review
Q Finance logo

Reply from Q Finance

Thank you for your kind 5 star review - we hope to help you again soon! Team Q

Rated 5 out of 5 stars

Great Customer Service

Throughout my interactions with George Marson, he has demonstrated a high level of professionalism, compassion, and attention to detail. He has taken the time to provide clear and thorough information, which has been extremely helpful in navigating the situation.
Great customer service

11 March 2026
Unprompted review
Q Finance logo

Reply from Q Finance

Thank you for your kind 5 star review - we hope to help you again soon! Team Q

Rated 5 out of 5 stars

Amazing

Amazing service
Will be back

20 February 2026
Unprompted review
Q Finance logo

Reply from Q Finance

Thank you for your kind 5 star review - we hope to help you again soon! Team Q

Rated 5 out of 5 stars

They called regular to help sort out…

They called regular to help sort out things very smooth through out setting up finance and just like to say thank u to josh who went out of his way to find me a car a++++

7 April 2026
Unprompted review
Q Finance logo

Reply from Q Finance

Thank you for your kind 5 star review - we hope to help you again soon! Team Q

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service!
Between both Chloe and Joe putting up with me making a million different requests, I was in shock how quickly it went from finding a car to pay-out, unbelievable! Cant thank the guys at Q Finance enough, 10/10 would recommend!

30 March 2026
Unprompted review
Q Finance logo

Reply from Q Finance

Thank you for your kind 5 star review - we hope to help you again soon! Team Q

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service by all concerned... polite and extremely helpful. Will definitely recommend Q Finance.. thank you 😊

26 March 2026
Unprompted review
Q Finance logo

Reply from Q Finance

Thank you for your kind 5 star review - we hope to help you again soon! Team Q

Rated 5 out of 5 stars

Highly recommend

Probably the smoothest car purchase I’ve ever done - really friendly and professional team great at explaining the process and keeping you in the loop. James has been brilliant and had the whole process completed for me within a couple of days of starting my car search. Refreshingly easy which is very rare these days!

25 March 2026
Unprompted review
Q Finance logo

Reply from Q Finance

Thank you for your kind 5 star review - we hope to help you again soon! Team Q

Rated 5 out of 5 stars

They were really helpful super fast…

They were really helpful super fast with application within 2 day I had my new car they were professional and courteous and knowledgeable when you asked a question I would. Recommend Q finance for your next car

23 March 2026
Unprompted review
Q Finance logo

Reply from Q Finance

Thank you for your kind 5 star review - we hope to help you again soon! Team Q

Rated 5 out of 5 stars

Had the smoothest and easiest process of my life!

Had the smoothest and easiest experience of my life using these guys. Gareth was amazing, efficient and literally would even text me back on the weekend when I had questions or concerns. He went above and beyond to say the least. Have already told everyone about them and would only ever use them in the future. Top class service.

18 March 2026
Unprompted review
Q Finance logo

Reply from Q Finance

Thank you for your kind 5 star review - we hope to help you again soon! Team Q

Rated 5 out of 5 stars

Hi would like to say Q finance we're…

Hi would like to say Q finance we're excellent from start to finish Garth could do enough for our company very fast results and no messing around 5 ⭐⭐⭐⭐⭐
Would recommend to anyone

17 March 2026
Unprompted review
Q Finance logo

Reply from Q Finance

Thank you for your kind 5 star review - we hope to help you again soon! Team Q

Rated 5 out of 5 stars

Getting my first car on finance

Getting my first car on finance has been a lovely experience. The staff were super helpful and very kind would highly recommend Q Finance.

9 March 2026
Unprompted review
Q Finance logo

Reply from Q Finance

Thank you for your kind 5 star review - we hope to help you again soon! Team Q

Rated 5 out of 5 stars

Q Finance are the company for me

The staff at Q Finance were more than helpful in helping me through the process of completing all the paperwork. They even sent a manager to help with the e signing bit which was causing me some trouble.

5 March 2026
Unprompted review
Q Finance logo

Reply from Q Finance

Thank you for your kind 5 star review - we hope to help you again soon! Team Q

Rated 5 out of 5 stars

This is an honest review about the…

This is an honest review about the company I can honestly say from the start with Gareth Reynoldson who has been amazing polite and professional to the lady I have been sending documents to bless her Debbie who also has been amazing I can not fault the service received they have both gone above and beyond to give me advise and piece of mind, which when your getting finance is what you want to both of you thank you - Helen

4 March 2026
Unprompted review
Q Finance logo

Reply from Q Finance

Thank you for your kind 5 star review - we hope to help you again soon! Team Q

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