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Rated 5 out of 5 stars

I ordered from them on Sunday and by Wednesday I had my prescription lens’ delivered! I couldn’t be more pleased with lens.me and how quickly I received my items. Also their customer service is INCRED... See more

Rated 5 out of 5 stars

Ordering lenses from Q Lens all the times and am always happy with selection, prices and delivery

Rated 5 out of 5 stars

Q-Lens is new to me and very revealing. Correct service and price, good delivery!

Rated 4 out of 5 stars

After 7 days order was not ship. Had to contact Q-lens and was informed of backorder. Got the lenses to days later. BUT I saved 45% compared to other webshop, that in mind Q-lens deserves 4 stars.

4.4

Excellent

TrustScore 4.5 out of 5

1k reviews

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Rated 4 out of 5 stars

Perfect except long lasting delivery ( one and half month)

Perfect except long lasting delivery ( one and half month) .

The lenses have an accurate correction.
The colour of "Adore" lenses "Tri tones colour" looks very natural.
The price is the lowest I found for this product.

Due to long lasting delivery from Italian maker, I rate the overall experience four stars instead of five.

30 September 2016
Unprompted review
Rated 3 out of 5 stars

Does the job

Good and quick payment process, reasonable deliverey speed, oldschool costs for post & packaging, keeps me looking at other places for better deals.
Have had some broken lenses, no clear process in place to handle that from a service perspective.

23 September 2016
Unprompted review
Q Lens logo

Reply from Q Lens

Hi

We have sent you an email about the process of the lenses that were not usable.

Kind regards

Q-lens

Rated 5 out of 5 stars

Best prices, quick delivery

Q-Lens offers the best prices on the market for quality products, with speedy delivery.

19 September 2016
Unprompted review
Q Lens logo

Reply from Q Lens

Hi

Thanks for the excellent review.


Kind regards

Q-lens

Rated 3 out of 5 stars

all orders received in good condition, but dont like own brand 'trick'

So far i did 11 orders over the past years and received all of them in good condition.
The reason why i do only give 3 stars is because of the own brand 'trick'. They sell CertifEye as their own brand, however these are lenses from other brands in a different box that are sold for a higher price than the original brand. I don't like to pay more for the same thing, so only 3 stars.

28 November 2015
Unprompted review
Rated 5 out of 5 stars

Cheap and fast

Quick service, good prices.I can recommend this site to anybody.


6 March 2015
Unprompted review
Q Lens logo

Reply from Q Lens

Hi

Thanks for the excellent comment. Very pleased to hear.

Kind regards

Q-Lens

Rated 2 out of 5 stars

They send my order after one month

One month ago from now I made an order from that website and received my package now.

One month ago I placed my order. Two weeks later I asked them why my order has not been shipped. They said it will be shipped within that week. After a week It didn't shipped again and I write them again and they said again one of lenses I ordered is not in stock and it will be shipped after that box comes that week. I told I need the lenses and offered extra shipping for the ones they have in stock, which didn't happen either.
It also didn't get shipped again that week.. and I asked for money return or immediate shipment. They refused to cancel the order and return my money, and told me my order will be send 'tomorrow', 'next day', 'monday' for a couple of days more until now.
Now I received my package at the end, after having no lenses for 15 days which I didn't expect.
I wont use q-lens again.
Be aware and consider that if you want to order anything from here.

17 December 2013
Unprompted review
Q Lens logo

Reply from Q Lens

Er werd contact met de klant opgenomen om deze situatie te compenseren.

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