I used Qasa to rent out my house and had an overall very positive experience. My tenants didn’t always pay rent to Qasa or cover their electricity bills on time, but Qasa still ensured I received... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I used Qasa to rent out my house and had an overall very positive experience. My tenants didn’t always pay rent to Qasa or cover their electricity bills on time, but Qasa still ensured I received... See more
Company replied
There are lots of ads without pictures. We wish to see what the object of interest looks like before travelling that far to view a potential scam or living conditions that is not for us (such as, with... See more
Company replied
I've been using the service for almost a year now, and it's by far the best way I've found to rent out my flat. Everything runs smoothly, and the entire process—from finding tenants to signing con... See more
Company replied
If you are verified user, you can simply find place for living. Publishing verified profile can speed up process to find your place for living and also Landlords are more wiling to communicate. Suppor... See more
Qasa is a marketplace for long-term rental apartments. We publish listings from private landlords. Our goal is to create a safe and reliable rental market for both tenants and landlords. We support you from one tenancy to the next, in every stage of the rental process.
Sweden
Replied to 68% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick support and friendly customer service. Safe and easy way to rent properties for us. I am very satisfied with it.
Nothing good to be told if you are a tenant, not a landlord. They are taking decision just based on landlords' explanations and deduct sums from your deposit. I would advise to trust other platforms until they become more transparent.
It was easy to post advertisement for renting a room. easy to generate lease.
Still looking for space to say what we will prefer while renting out a room
Great support team, perfect agreement and easy to deal with.
Thank you.
It’s easy to contact the owner / landlord to ask for more information!
System is well set.
There are problems between the tenant and the landlord, and the landlord asks to terminate the contract early and violates some relevant regulations. The customer service replied that I should communicate with the landlord. What is the point of using blocket? Is it to seek comfort? It's better to find an online friend.
Up until the end, I would have given five stars. The communication was good, the accommodation was great, etc. However, getting the security deposit refund was a nightmare. Although they knew (from my passport) that I was South African, Qasa gave no indication upfront that they would not be able to refund the security deposit to a South African bank account (because of "sanctions") and basically put the onus on me to find "another" account - even though this was my money (not theirs) that they were holding. I was fortunate to have a friend with accounts in both Europe and South Africa who was willing to receive my refund and then pay back the equivalent to me in South Africa - I do not know how I would have received the refund otherwise. I think Qasa has an ethical responsibility to their renters to give them the full information BEFORE they accept the security deposit.

Reply from Qasa
I had a bad experience with Qasa. After the rental period of apartment I found some damages that were not before and neither Qasa neither Omocom helped me. I had to fix and pay myself the damages. I will not rent again my apartment with them. I chose to rent with Qasa because I thought I would be protected, but that did not happen.

Reply from Qasa
Fast and easy, make me feel protected against scam and bad landlords. They called me back quickly after I requested assistance before signing a contract.
Great customer service! Quick response, help and guidance!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.