Qdrsolicitors Reviews 

182
•
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I have been writing to them since 16th July (with no response) regarding a claim for unpaid fule, no photographic evidence has been provided to support the claim. they need to get their act together.... See more

Rated 1 out of 5 stars

If you receive a demand for payment letter from QDR Solicitors regarding driving off from a Sainsburys petrol station, DO NOT PAY IT. QDR provide no ANPR or proof of the incident. Immediately call the... See more

Rated 1 out of 5 stars

When in the BP Garage on Stockiemuir Road with my son, I was paying for groceries and informed the staff member that I had fuel (Pump 4) to pay for. I checked that she had got the fuel twice and paid... See more

Rated 1 out of 5 stars

Tried really hard to engage QDR solicitors over an incorrect administration issue for fuel payment - I had paid for fuel but the machine had not worked - when I raised the issue, they ignored my commu... See more


Contact info

1.1

Bad

TrustScore 1 out of 5

182 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(182)

36 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The worst process and customer service…

The worst process and customer service I have ever experienced. It felt like a scam from beginning to end extremely unprofessional and when I challenged all the 1 star reviews they’d received they told me in a patronising tone that people in debt that they deal with are angry and aggressive !

I received a letter in the post imid March dated January, the letter stated that I’d driven off without paying for petrol, something I’d never do ! I checked my bank statements and I’d paid that petrol station on that date £10.00 but it claimed I owed £20.00.
I rang them straight away but they wouldn’t pick up I opted for a call back which I received a week later !!!!
They were so awful I recorded the call, they wouldn’t let me go directly to the petrol station to rectify and said it was my responsibility to check receipt at the time.
They added a £20 fee on top because I hadn’t paid on time, we conveniently received the letter and call back too late !
I opted to speak to managers and they started threatening police action.
I had to pay them £40 !
I told them they needed to look at their customer service training and module as it was the most horrific company I’ve ever dealt with !!

20 March 2025
Unprompted review
Rated 1 out of 5 stars

I am unable to grade any lower than 1…

I am unable to grade any lower than 1 star. Horrendous company. I have a debt they hold from another company with an offer of reduced amount to pay back. I set up a direct debit all confirmed . They didnt take that money out at all no errors. I then received a stroppy email stating I didn't pay them and now full amount is due. Tried ringing a good few times even clicked for a call back in the que. Which never happened. Eventually answered to a foreign voice who kept speaking over me and demanding extra information she didn't require. And refused to put me through to a manager or supervisor. Avoid contact with this company something very wrong with the way they operate .

3 February 2025
Unprompted review
Rated 1 out of 5 stars

Scam scam scam

I have one today. Been to police they said- they said just ignore. I will report to action fraud. Anyone else done this? Certain things about letter smack that breach is DVLA. Thank you to all who have reported this.

Update: Now believe company to be genuine. Action fraud said they are definitely the people to report this to. Believe number plate cloned. Said I was to write back saying was not me, give them their ref number and get them to investigate further. Done sent next day signed. Will see what happens. Cost me £8 so far and lots of stress

31 January 2025
Unprompted review
Rated 1 out of 5 stars

Robbery in day light

Same, letter from these scammers for unpaid fuel.I have never left petrol station without paying , but when I got the letter I was a bit confused and then the amount of the petrol gave away that this is a scam.
I will not leave this in peace, these scammers need to be dealt with legally.
They cannot repeatedly quote that they got this wrong like other people mentioned.
How about those that have paid it . This is brought light robbery.

13 January 2025
Unprompted review
Rated 1 out of 5 stars

I keep getting text messages from this…

I keep getting text messages from this company just saying the initials and that I have an important letter waiting !
I don’t respond as to many scams done this way and if it was anything legitimate they would post a letter to my home address not send a text message.

6 January 2025
Unprompted review
Rated 1 out of 5 stars

Don’t Believe A Word!

The most despicable group of chancers I have ever come across.Tried to bully me into paying a debt,luckily I was able to do a bit of research and ultimately told them to stick it.I imagine,due to the duplicitous tactics they apply,that some people end up paying through fear of reprisals.They shouldn’t be allowed to operate in this manner.Parasites!

19 December 2024
Unprompted review
Rated 1 out of 5 stars

unethical bulliess.no moral compass

i protect an elderly ladies interests.She has severe dementia and since mastectomy has lost use of left arm.In june of this year she agreed to the sale of her unused car.Car had been sorned since march this year I sold this car on her behalf and witnessed its collection.log book mot etc handed to new owner.Subsequently letter sent to her over alleged non payment for fuel..new owner not reegd perhaps..I supplied full identity of new owner who admitted offence.Have disclosed full Id of owher at time of alleged offence with proof of ins/tax/ownership.Still pursuing threat of ccj against my friend.I come from background of investigating fraudulant motor claims.so have dared them to issue ccj..would love to see them in court !!!

19 November 2024
Unprompted review
Rated 1 out of 5 stars

QDR - BOSS LTD - SCAMMING CROOKS

I received a letter from QDR saying they were acting on behalf of BOSS Ltd, who were acting on behalf of Sainsburys that I had driven off the forecourt 130 miles away from my home with £96 worth of petrol. I was actually just coming out of hospital in London! After many e mails backwards and forwards demanding photo evidence and video evidence and informing them that I was charging them £100 per e mail for false accusations they said they would put it on hold. I then went to BOSS Ltd and informed them that they had 7 days to produce the evidence which I did not receive. I then informed them they were causing me alarm harm and distress and ptsd stopping my recovery from surgery and I would be instigating legal proceedings against them - as I have legal contacts. They came straight back at that point saying it was an ANPR misread. THESE PEOPLE ARE CRIMINALS.. MAKE SURE YOU CHALLENGE THESE CROOKS.

9 November 2024
Unprompted review
Rated 1 out of 5 stars

False accusations, attempted extortion? & the 24 hour clock

Luckily for us no student excelling at law school has the ambition of ending up at QDR Solicitors. A company that not only refuses to sign their personal names to their threats but also, rather bizarrely, signs off with a jpeg of a 'QDR Solicitors' signature in pencil, like that makes it somehow more official.

Like everyone else here they tried to demand payment for stolen fuel whilst also informing our rental vehicle partner of these accusations also (possible defamation?).

At best it is clear QDR do little to no due diligence, willfully sending off unmerited requests for money. At worst they could be purposefully sending knowingly false requests for payments.

My crime was supposedly having stolen fuel from BP at 04:30 somewhere in Staffordshire. Now here's where QDR failed to fully Columbo the situation... I was in Staffordshire that day! And I did fill up with fuel, and fortunately for me, I had paid for it and left almost exactly 12 hours after the crime.

In QDR's defence no-one had ever explained to them that there are indeed two 4:30s in every single day. Admittedly my 4 year old niece has already grasped the complicated notion of both AM and PM but she already has far greater ambitions than getting a third class law degree from Solent and being forced into a life of trying to take money from innocent old ladies through possibly illegal demands.

It took them a worrying amount of time to realise they couldn't understand the 24h clock and then, rather than apologise and withdraw their accusations of theft, bizarrely just said this case is now closed.

Pretty sure a few of us need to report them to the SRA.

5 November 2024
Unprompted review
Rated 1 out of 5 stars

I received a letter demanding payment…

I received a letter demanding payment for outstanding fuel reference 597 4786. They provided a telephone number for telephone payments which was (01926) 758050. I rang this number on three separate occasions the phone just rang and then cut off, this is a dreadful service, especially with a legal threat

2 November 2024
Unprompted review
Rated 1 out of 5 stars

Received a letter yesterday from QDR…

Received a letter yesterday from QDR solicitors for non payment of petrol. Phoned their office and asked if the £18 penalty could be waived for what was a pure mistake, assistant very sketchy, in the end she said that they would be informing the police for non payment! Went online to register account, system didn't recognise the account number, so tried automated payment line, no information about how much I owed, just wanted card number, no way!

31 October 2024
Unprompted review
Rated 4 out of 5 stars

Not all bad

Will be totally honest, my experience has been pretty positive.

Had two different letters off them now for 2 different fuel thefts, but had a crime reference number for my car number plates being stolen and have had both cases closed. Only not 5 stars as a little time waiting on hold, but they've been nothing but good.

They are just doing their job at the end of the day

25 October 2024
Unprompted review
Rated 1 out of 5 stars

Do not open or register on their…

Do not open or register on their website if you receive an email/text.

This is the company fishing for you to give them your information so they can reset the statute of limitations on your debt as per the Limitations Act of 1980.

I would only respond to them if they threaten a CCJ.

Absolutely shameful that companies are allowed to operate like this sleazy bunch in the UK.

17 October 2024
Unprompted review
Rated 1 out of 5 stars

QDR Solicitors - Do NOT engage with them

I have received a letter for non-payment of fuel at a petrol station in Spaldwick, Huntingdon from QDR Solicitors. This is a three and a half hour drive or 195 miles from my home, and apparently happened on the 16th of August 2024 whilst I was sat in my house at the time stated, and within half an hour I was at the seaside in South Wales.
I have just come off the phone to Cambridgeshire Police after reporting the matter to them. This is the second call they have received today regarding QDR.
The advice: have nothing to do with them. I am about to fill out an information sheet for their records.
You have been warned

14 October 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. Received a letter stating my wife had not paid £20.11 for petrol. Also wanted an additional £18 processing fee. Checked her debit card and she paid £23 for patrol on that day.
BP need to look into who they’re using and the DVLA should look into who has access to their data base.

2 October 2024
Unprompted review
Rated 1 out of 5 stars

They've been sending me messages for…

They've been sending me messages for weeks now. After reading these reviews I'm assuming this company deals with car related issues. I don't own a car or even have a drivers licence, never learnt to drive.

2 October 2024
Unprompted review
Rated 1 out of 5 stars

Two different letters

I have now had two letters from them within a week for two different 'offences'; driving off without paying for fuel. I live about 150 miles away from the garage in question. No proof, just demands for money.

30 September 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look