Product didn’t match description…
Product didn’t match description online.
Very poor quality.
14 February 2025
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Company details
- Clothing Shop
- Beauty product supplier
- Beauty supply store
- Clothing supplier
- Fashion accessories shop
- Jewellery shop
Written by the company
At QH Clothing & Beauty, we firmly believe that every individual deserves to look and feel their best. With a vast selection of clothing, beauty and jewelry products continually expanding, you can embark on your unique style journey. We believe that fashion and beauty should be an empowering experience that allows you to express your true self. That's why we're committed to providing a diverse and inclusive range of products that cater to all types of people and lifestyles. Our deep-rooted commitment to sustainability has led to a partnership with ©️Sprout. With every purchase, we help plant a tree in a rain forest, contributing to a greener, more vibrant planet. Join us in the journey of fashion, beauty, and eco-conscious living. Free United Kingdom shipping on all orders over £30 - (Standard £2.99)
Contact info
New inn, Old School Lane, EX31 2NT, Barnstaple, United Kingdom
- 01271626640
- info@qhclothing.com
- qhstore.uk
Paid for product and not received correct item. So asked for refund and they've not sent a penny back.
My girlfriend bought aftershave gift set for me and they sent out a £12 cheaper set. So obviously was never going to except that so returned item at an extra £4.65 packaging cost and have never received a penny from them after numerous points of contact. Was told today they would be InTouch and still no ones bothered to make contact. So if they send cheaper product and don't even offer to give back the difference then you return item and they don't even send a penny back and explain what is happening then that to me is theft. I've paid for something and not received it. Or my money back. Shocking. Won't be letting this drop . I want my money back.
9 July 2024
Unprompted review
Reply from QH Clothing & Beauty
Thank you for reaching out to us regarding the aftershave gift set issue. We sincerely apologize for any inconvenience you have experienced.
We understand that you have not ordered via our website but through Amazon. As per Amazon’s return policy, all returns must be processed directly through their platform. We have already communicated with both you and Amazon, and a full refund, including any shipping costs, has been offered. However, it is crucial to follow Amazon's return procedure to ensure a smooth refund process.
Additionally, the order number and information you provided did not match any records in our system, and we have not yet received a receipt for the purchase. To assist you further and process the refund promptly, please email us at info@qhclothing.com with the correct order details so we can get your order returned and refunded in full.
We deeply regret that your experience with QH has not met your expectations, and we are committed to making things right. We strive to ensure that all our customers are aware that orders placed on Amazon must be returned via their site for a proper refund.
Thank you for your understanding and cooperation.
Jo Thomas
Director
QH Clothing & Beauty
Comfort & style .
The trousers I bought are very comfortable,love the colour dark green. Trousers very high waisted & were too long but I have taken them up.
Would buy again.
7 May 2024
The dress was lovely but the zipper was…
The dress was lovely but the zipper was not working well, I had to get it replaced which was inconvenient.
It also takes longer than the 2 weeks average to come. More like 3-4 weeks.
19 November 2023
Reply from QH Clothing & Beauty
Thank you for reaching out to us regarding your recent purchase. We apologize that you were not entirely satisfied with the quality of your dress and that the delivery time took longer than expected.
We take customer satisfaction very seriously and strive to provide our customers with high-quality products and timely deliveries. We regret that in this instance, we fell short of your expectations in both areas.
We understand that you did not inform us about the zipper issue, and we apologize for not addressing it promptly. We encourage you to reach out to us at info@qhstore.uk if you would like to discuss the issue further and find a solution that is satisfactory to you. We have also passed your review of the product onto the manufacturer
We would also like to clarify that the delivery time of 18 days was within our shipping policy of 10-20 days, with an average delivery time of 14 days. We are committed to improving our shipping efficiency to ensure that our customers receive their orders within our average stated timeframe.
We value your feedback and appreciate you bringing these concerns to our attention. We will use this feedback to identify areas for improvement in our quality control and shipping operations.
Thank you for understanding. We hope that you will give us another chance to deliver an exceptional shopping experience in the future.
Sincerely,
QH Clothing
I was looking for a particular…
I was looking for a particular aftershave that you can only purchase in Spain. After doing some research I found it on QHCB website. Ordered last Sunday and has arrived today. Great price and good communication. Will definitely use their website again.
10 November 2023
Unprompted review
Reply from QH Clothing & Beauty
Thank you so much for your time to write this fantastic review! We're thrilled to hear that you found the aftershave you were looking for on our website. It's delightful to know that our service, pricing, and communication met your expectations. We appreciate your support and look forward to serving you again.
Have a great day.
QH Clothing
This is beautiful and very sexy ..my…
This is beautiful and very sexy ..my only problem is my boobs are alittle to large,, the sizes are S, M,, L and I chose large..
It nearly fits around my waist but boots hang over the top....I'm still keeping it because it's soo pretty,, just need to lose some weight of my knockers 😅
3 August 2023
Reply from QH Clothing & Beauty
Thank you for your honest review! We're glad to hear you find the item beautiful. We appreciate your feedback about the sizing, and we're sorry to hear about the fit issue. If there's anything we can assist you with in the future or if you have questions about other products, feel free to reach out. We hope you continue to enjoy the beauty of your purchase, and we're here to help whenever you need. Thank you for choosing QH Clothing.
The communication was bad
The communication was bad, it took a long time to arrive. It has finally got here after id say a month after ordering and it just wasnt great.
22 May 2023
Delivery & quality
The delivery came at a good time plus I was very happy with the quality of the items.
18 October 2022
Unprompted review
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