Qizicha Reviews 

132
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, most reviewers were let down by their experience overall. Customers frequently report that the clothing received bears little to no resemblance to what was advertised online, often being of poor quality with cheap polyester instead of natural fabrics. Many people also found issues with incorrect sizing, colors, or styles that did not match their orders. However, some customers also noted significant difficulties with the return process, which was often described as confusing, costly, or impossible to complete. Reviewers further experienced problems with order fulfillment, such as receiving incomplete orders, incorrect items, or facing long delivery times.

What people talk about most

Product

People report negative experiences with product, consistently stating that the items received are completely... See more

Quality

Consumers find quality to be negative, with many reporting that items received are of poor material and... See more

Return policy

Clients share negative opinions on the return policy, with many reviewers finding the process confusing,... See more

Order

Reviewers express widespread dissatisfaction with their orders, frequently reporting that the items received... See more

Website

Reviewers consistently express strong dissatisfaction with the website, frequently labeling it as unreliable... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I would stress to everyone considering purchasing from this company NOT TO. I ordered what I thought to be a beautiful linen dress. When it arrived it was cheap polyester and they asked me to return... See more

Rated 1 out of 5 stars

If I could have given a zero star I would have . A scam company from China .The goods are badly made and don’t resemble in any way the items advertised . When I complained to the company they replied... See more

Rated 1 out of 5 stars

Don’t do it complete sham watched a video of a fab dress and ordered, wish I had read reviews. The item received was nothing like advertised and the returns refund process is abysmal. Why payments are... See more

Rated 1 out of 5 stars

Very bad quality. The items do not resemble the pictures on the website at all — they are much more basic than advertised, and the fabric feels extremely cheap. Very disappointing overall. waiting for... See more


1.2

Bad

TrustScore 1 out of 5

132 reviews

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1-star

No history of asking for reviews

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1.2

All reviews

(132)

131 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered 5 dresses after extensive…

I ordered 5 dresses after extensive research. I received 4, I’m still waiting on the 5th. Two of the four were nothing close to what I ordered. The style was way off from the picture I thought I was getting. And the fabrics on all 4 were flimsy polyester, nothing linen about them.
When I contacted them about a return the requirements were so lengthy and time consuming( and also waiting for responses)made me give up and get only 15% refund. Who knows how much money it would cost to ship to china, and then I’d probably have left something out of their required note taking, it was extremely frustrating,

8 May 2026
Unprompted review
Rated 1 out of 5 stars

Horrible experience I paid 69.99 on an…

Horrible experience I paid 69.99 on an order and never received the correct item. When I reached out they offered me a 15% refund after I explained again they sent me the wrong item and I would like a full refund and will gladly send them back the incorrect item. I didn’t hear from them again. The stuff they sent was cheap and nothing like what they are marketing Big Scam!!!

6 May 2026
Unprompted review
Rated 1 out of 5 stars

Never order from Qizicha

Never order from this organisation. They promote products then deliver other products as substitutes. You do not get what you pay for and they make returning items VERY difficult. They quality is extremely poor and not made from the materials advertised.

3 April 2026
Unprompted review
Rated 1 out of 5 stars

ZERO stars

ZERO stars! Scam site, scam email, scam "customer service". The dress I ordered was nothing close to the "dress" I received that looked like a child was given a sewing machine for the first time & told to make something. It's laughably terrible & bears no resemblance to the advertised dress in size, color, material or design. Serves me right for shopping instagram links.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

I would recommend NOT using this…

I would recommend NOT using this company. The item looked NOTHING like the picture on the website. The return cost was more than the item. BUY AT YOUR OWN RISK. Will never buy from them again.

30 April 2026
Unprompted review
Rated 1 out of 5 stars

Missing item

They failed to put an item in the package and consistently denied responsibility. Too bad, because I really liked the clothing I got. Losing a customer over a 17.00 pair of earrings is pretty poor business practice.

20 April 2026
Unprompted review
Rated 1 out of 5 stars

If I could give it zero I would

If I could give it zero I would. They list items as linen but there is no linen in them and they sent to wrong items that they want me to pay the return on. Everything I ordered will go to the dump.

22 April 2026
Unprompted review
Rated 1 out of 5 stars

Don't buy Qizicha !!!!

I'm french so sorry for my English but this website is to run away. Quality of clothes is wrong regarding to the description of the website. We believe buy clothes of high quality and in fact we receive very bad clothes from China. And of course very difficult to return clothes and to be reimbursed. Don't buy Qizicha !!!!

14 April 2026
Unprompted review
Rated 1 out of 5 stars

Not what they claim, rip off

In March of this year l purchased items of clothing they advertise as Cotton and linen also quite expensive for Chinese clothing, but as being cotton and linen seemed like a good buy, however when they arrived they were made of polyester and very badly made, nothing like the images on their website. I contacted Qizicha and complained they said l could return the items via Royal Mail but would have to pay the return fee which l did on the 19/3/26, paid for the package to be tracked, sent them a photo of the post office receipt. According to the tracking number the package was delivered on the 20/4/26 but they claim it has not arrived.

9 March 2026
Unprompted review
Rated 1 out of 5 stars

Worst site ever!!!

Worst site ever!!!!
Trying to get the detail so I can return my items and get a refund has been painful!!!
Wish I read the reviews first

29 April 2026
Unprompted review
Rated 1 out of 5 stars

There should be an option for 0 stars

There should be an option for 0 stars. I should have tried to find some reviews before ordering. I ordered 7 things that looked beautiful in the photos and as everyone else has said, what arrived is awful (4 items so far), badly made using synthetic fabrics and not even the same style as the photos. They must have nicked the photos from a brochure. I did think it was strange that when you zoomed in they went a bit blurry and it is clearly because they have used someone else's photos so don't have them in full resolution. Kicking myself for being duped but will try to get at least some money back as I spend a lot!

28 April 2026
Unprompted review
Rated 1 out of 5 stars

Avoid the Company

Avoid the Company. They advertised a product , sent a different , cheap Home stitched product and when I complained, they wrote back back with a reply to return it and pay for postage and they will give my money back once they’ve inspected it.!

27 April 2026
Unprompted review
Rated 1 out of 5 stars

WARNING...DO Not Buy from this Bait &…

WARNING...DO Not Buy from this Bait & Switch Company. I ordered a Casual Tie-up 100% Cotton T-Shirt from Qizicha, what I received was nothing like what was pictured. Received oversized 100% POLYESTER cheaply made top with a polyester belt, everything about it was cheap. When I contacted company they offered 15% discount...did not want even if free. They sent address to send return to China, I would be responsible for cost of mailing both ways, which far exceeded cost of top. Wish I would have read reviews before ordering!

20 April 2026
Unprompted review
Rated 1 out of 5 stars

The dresses I received were not even…

The dresses I received were not even the style of dress in the photo of what I ordered. I got completely different clothing and different colors. The dresses are made from such cheap fabric and poorly made and not made to fit the western body shape at all. So disappointing as I was expecting something phenomenal. Their customer service is terrible too. They refuse to correct anything or refund anything

15 April 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam. I got the wrong skirt sent and the wrong size. Trying to return it is a joke. Don’t waste your money. They are a scam .

9 April 2026
Unprompted review
Rated 1 out of 5 stars

Do not order at Qizicha!

bought a beautiful cotton skirt and received a polyester thing not looking at all as advertised. If you want to return it, you have to send it back to China on your own expense. In the end I managed to get a refund of 25%. Probably they still made profit on it.

30 March 2026
Unprompted review
Rated 1 out of 5 stars

No words absolute poop

I didn’t receive what was advertised, poor quality different design absolutely humongous, no confirmation email with order number, difficult to return. I contacted them and they said 30 days to return from order date. I ordered 4th April received 2 weeks later, asking how to return but prolonging the process. No policy on returns or refund. I was told tags on to be returned but they never had tags on.

20 April 2026
Unprompted review
Rated 1 out of 5 stars

This place is a total scam!!!

This place is a total scam!!!! I really hope that all of these reviews are seen by an organization that will shut them down. I ordered something that after it arrived was completely a different size not the same material not even the same style. When I contacted them, they gave me a runner mill, and I would suggest that no one buy anything from this company. I sure hope law-enforcement catches up with them because it is so wrong and so deceiving for them to advertise something that is completely the opposite.

26 March 2026
Unprompted review
Rated 1 out of 5 stars

This company deserves NO stars

This company deserves no stars. Worst quality, worst fit, they should be ashamed of themselves to even sell this merchandise. Their clothing looks nothing like the photos. They must've sewn the clothing on their models because you cannot even get their shirts over your head because they're so out of proportion. I donated every piece to Good Will.

DON'T be a fool like me! Read the reviews before you buy!!!

18 April 2026
Unprompted review

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