Qonto Reviews 

58,971
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Lot of functions, very helpful for enterprises. Help available instantly, very competent and patient. Easy and nice user interface.

Rated 5 out of 5 stars

I had the pleasure to be in contact with M Khalid. At first, I had some meetings and I wasn't to availabe, but he was kind to understand and we fixed a call. He explained me the new processus "factu... See more

Rated 5 out of 5 stars

The best business bank you can use in Germany especially for a start up and capital deposit. the turn around is so fast and the team are great at helping you through it.

Company replied

Rated 5 out of 5 stars

had a great experience with this company last week. The website is clean and easy to use. I contacted customer service and they replied very quickly. The delivery was on time and the product quality e... See more

Company replied

Company details

  1. Financial Institution
  2. Bank
  3. Bookkeeping service
  4. Business-to-Business service
  5. Payment service
  6. Private Sector Bank

About Qonto

Written by the company

Qonto makes day-to-day banking easier for SMEs and freelancers, thanks to an online business account combined with invoicing, bookkeeping and spend management tools. With an innovative product, highly responsive 7/7 customer service and clear pricing, Qonto has become the European leader in its category.

Get started with a powerful Business Account for all your everyday banking needs.

  • Local IBANs (🇫🇷 French IBAN / 🇩🇪 German IBAN / 🇮🇹 Italian IBAN / 🇪🇸 Spanish IBAN)
  • Payment cards: spend up to €200,000/month. No hidden costs. Pay online, in-store, and abroad, whatever the situation, our range of free and premium corporate cards included in your subscription has got you covered.
  • Transfers: flexible payment methods - from Instant SEPA to SWIFT - so you can pay, and get paid, faster.
  • Transactions: unlimited history and real-time notifications.
  • Financing: easy access to integrated financing options.

Then, leverage our Financial tools to keep track of your money and help you grow your business.

  • Invoice management: centralize invoices & receipts in one place, get paid faster & automate your outgoing payments
  • Spend management: control team spending with budgets, automatic receipt collection & tailored access.
  • Bookkeeping: collaborate seamlessly with your accountant, connecting to our suite of tools, and get a full, real-time cash flow overview.

Follow Qonto for news and company updates (LinkedIn, Instagram, YouTube, Medium).

Read more

_____

Qonto simplifie le quotidien bancaire des PME et des indépendants, en offrant un compte pro 100 % en ligne, des outils de facturation, de comptabilité et de gestion des dépenses. Avec un produit innovant, un service client ultra réactif 24h/24 et 7j/7, et des tarifs transparents, Qonto est devenu le leader européen de sa catégorie.

Gérez tout votre quotidien bancaire depuis votre compte pro.

  • IBAN français.
  • Cartes de paiement : dépensez jusqu'à 200 000 € par mois avec nos cartes Mastercard Business. Sans frais cachés. Que ce soit pour vos achats en ligne ou en magasin, en France ou à l'étranger, nos cartes gratuites ou premium répondent à tous vos besoins.
  • Virements : payez en 10 secondes chrono avec les virements SEPA instantanés gratuits et boostez votre activité à l’international avec les virements SWIFT, disponibles dans plus de 25 devises.
  • Transactions : gagnez en visibilité avec un historique de vos transactions illimité et mis à jour en temps réel.
  • Financement : accédez à nos offres de financement partenaires pour développer votre projet professionnel et recevez les fonds directement sur votre compte pro.
  • Chèques : déposez vos chèques par voie postale et recevez votre argent sur votre compte pro sous 7 à 15 jours ouvrés selon le montant.

Profitez des outils intégrés à votre compte pro pour booster votre activité. 100 % ligne. Au même endroit. Que vous soyez indépendant(e) ou à la tête d’une équipe.

  • Facturation : gérez vos devis et vos factures clients et fournisseurs, au même endroit. Anticipez la transition vers la facture électronique obligatoire avec notre outil 100 % conforme à la réforme dès son application.
  • Gestion des dépenses : gardez le contrôle sur vos dépenses d’équipe. Personnalisez les plafonds de paiement et les catégories de dépenses autorisées puis validez les demandes de vos collaborateurs en temps réel et en quelques clics.
  • Comptabilité : connectez votre compte à +80 outils partenaires et simplifiez la collaboration avec votre comptable en lui donnant un accès dédié pour récupérer les justificatifs en totale autonomie.

Suivez nos dernières actualités (LinkedIn, Instagram, YouTube, Medium).

En savoir plus


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

59k reviews

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4.7

All reviews

(58,971)

16,737 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

hgreat experience

had a great experience with this company last week. The website is clean and easy to use. I contacted customer service and they replied very quickly. The delivery was on time and the product quality exceeded my expectations. Everything was transparent and professional. I highly recommend this service to everyone.

11 August 2026
Unprompted review
Qonto logo

Reply from Qonto

Hello Larbi,

Thank you for taking the time to share your experience with us. Please don't hesitate to contact us if you have any questions regarding the usage of your Qonto account.

Have a great day! ☀️

Rated 5 out of 5 stars

Very quick responses

Very quick responses. Simplicity. Thorough knowledge of the process

29 July 2026
Qonto logo

Reply from Qonto

Hello Evan,

Thank you for taking the time to share your experience with us. We're delighted that our team could provide you with quick and thorough support! 😊

Please don't hesitate to contact us if you have any questions regarding your Qonto account.

Have a great day!

Rated 5 out of 5 stars
Qonto logo

Reply from Qonto

Hello Nicole,

Thank you for your kind words and for taking the time to share your experience with us. We're delighted that Fatou could assist you so kindly and efficiently! 😊

Please don't hesitate to reach out if you need any further support.

Have a great day!

Rated 4 out of 5 stars

Appropriate Solution to solve the…

Appropriate Solution to solve the problem

6 August 2026
Qonto logo

Reply from Qonto

Bonjour Muhammad,

Nous sommes ravis de lire votre commentaire.🤗

Par ailleurs, nous souhaiterions recueillir vos commentaires concernant les aspects que nous devons encore optimiser pour décrocher votre dernière étoile. ✨

Nous vous contacterons prochainement pour nous assurer que tout se déroule au mieux avec votre compte Qonto.

À bientôt.

Rated 3 out of 5 stars

My business needs funding now

My business needs funding now. Requiring me to wait six months before I can even submit a financing request through Qonto's partners is unacceptable. This delay could significantly hinder my company's growth and prevent me from accessing the support I need when it matters most. Could you please explain the reason for this policy and whether there are any exceptions for new businesses with immediate financing needs?

6 August 2026
Qonto logo

Reply from Qonto

Hello Ekponon,

Thank you for taking the time to share your experience.

We can confirm that, to access the Financing section of your Qonto app, your company must have been registered for at least six months. We understand this is frustrating and will pass your feedback on to our team.

We're always working on new things at Qonto: we've applied for a banking licence and hope to offer services that better match your needs once we obtained it.

We'll be in touch shortly to discuss your business needs.

Have a great day!

Rated 5 out of 5 stars

Super helpful :) merci bcp

Super helpful :) merci bcp

4 August 2026
Qonto logo

Reply from Qonto

Bonjour,
Merci infiniment pour ce commentaire positif et pour votre soutien !
Nous mettons tout en œuvre pour fournir un service qui satisfait en permanence tous vos besoins.🤗
Bonne journée.

Rated 5 out of 5 stars

Efficient and fast

regarding my demand the team was really proactive

3 August 2026
Qonto logo

Reply from Qonto

Hello Ludivine,

Thank you for your positive feedback and your support! 😊

Rated 1 out of 5 stars

Qonto has frozen an incoming payment…

Qonto has frozen an incoming payment from an EU customer for more than a week without any prior notice or clear explanation. I provided all the requested documents, but since then nothing has happened.

Support has not replied for several days, I have received no email updates, and the chat only provides repetitive automated answers. This is unacceptable for a service used to manage daily business operations.

I expect Qonto may respond publicly to this review by saying that they are “looking into the matter.” However, this review contains no account details, so it is unclear how they would be able to identify me or my case without first contacting me privately.

Be very careful when relying on Qonto for your day-to-day business activity, especially if access to incoming payments is critical.

31 July 2026
Unprompted review
Qonto logo

Reply from Qonto

Hello Sergei,

We're truly sorry to read your review.

We strive to provide swift and efficient assistance to all our clients, and we sincerely apologise for the experience you had over the past few days.

We're glad this transfer has finally been processed. Thank you for your patience, please don't hesitate to reach out if you need anything.

Rated 5 out of 5 stars

Great process

Great process, fast and helpful, best solution for a start up

31 July 2026
Qonto logo

Reply from Qonto

Hello Dominik,

Thank you for taking the time to share your experience with us.☺️

Please don't hesitate to contact us if you have any questions regarding the usage of your Qonto account.

Have a great day!

Rated 5 out of 5 stars

nice

nice support

30 July 2026
Qonto logo

Reply from Qonto

Thank you so much for your kind words and support, Nadir! 🤩

Rated 5 out of 5 stars

RAMATA A ETE SIMPLE ET EFFICACE PRECISE

RAMATA A ETE SIMPLE ET EFFICACE PRECISE

30 July 2026
Qonto logo

Reply from Qonto

Bonjour Ibrahima,

Nous sommes ravis de lire votre commentaire ! 🤗
Nous vous invitons à nous contacter si vous avez la moindre question concernant l’utilisation de votre compte Qonto.

À bientôt.

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