Quick Pest Control Reviews 161

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and effectiveness in resolving pest issues. Many appreciate the professionalism and knowledge of the staff, who are described as thorough, reassuring, and friendly. People also noted the punctuality and the staff's commitment to providing high-quality service, often going above and beyond expectations. The company is frequently commended for its quick response times and the ability to identify and seal entry points to prevent future infestations. Consumers are particularly satisfied with the clear explanations and helpful advice provided by the technicians, contributing to a smooth and professional experience.

What people talk about most

Service

Customers had positive experiences with service. Reviewers consistently praise the professionalism,... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, efficiency, and genuine... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have a restaurant in a morden area and had previously hired another pest control company, but they didn’t do the job properly. Then I decided to hire Quick Pest Control, and Harry came to handle t... See more

Company replied

Rated 5 out of 5 stars

The team were extremely efficient and came out on the same day to provide a survey. They were great at explaining the different options available and advised me on the steps very clearly, treatment wa... See more

Company replied

Rated 5 out of 5 stars

Quick Pest Control is excellent! They quickly and effectively handles issues with mice, cockroaches, and other insects. The technicians were professional and even sealed the entry points to prevent t... See more

Company replied

Rated 5 out of 5 stars

Excellent service; extremely prompt response. I was very grateful to receive a call very soon after I contacted Quick Pest Control. Hussam did a thorough survey of the apartment. He is extremely knowl... See more

Company replied


Company details

  1. Pest control service

Written by the company

Quick Pest Control is a trusted name in pest management, offering fast, professional, and effective pest control services for both residential and commercial clients. We specialize in tailor-made solutions to suit your specific needs, circumstances, and budget—whether it's a one-off treatment or a long-term pest prevention plan. Our experienced and fully certified technicians use industry-leading methods and environmentally responsible products to ensure safe, thorough pest removal. We deal with all types of pests, including bed bugs, cockroaches, ants, fleas, wasps, rats, mice, and many other insects and rodents. Customer satisfaction is at the heart of everything we do. From your first call to final treatment, we focus on clear communication, rapid response, and professional support. Our goal is to give you peace of mind by resolving pest issues quickly and efficiently, with minimal disruption to your home or business. Based locally, we offer same-day service where possible and flexible appointment times to suit your schedule. Whether you're dealing with an urgent infestation or looking for regular pest control maintenance, Quick Pest Control is here to help fast, friendly, and fully guaranteed.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

161 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Where do I begin

Where do I begin?
1) Overcharged me 4x the price they quoted me on the phone. Person that came over said the 'situation with the mice is very bad and we probably have at least 30 mice hence the higher price
2) Our landlord said the quote they charged us is too high (rightfully so) and asked for refund after 1st visit, they refused and said the bulk of the cost is the poison that has been set and the price we paid in advance includes all the 5-6 follow up visits
3) Person that came on my second follow up said "they have barely touched the poison so probably you dont have a big issue"
4) For the following 2 weeks (Visit 3 and visit 4 that in theory I already paid for) no one showed up \
5) I have chased them 4 times now, someone called and said they will come today. At the time of writing, no one showed up.
TBC if they ever actually finalise the service

20 May 2022
Unprompted review
Rated 2 out of 5 stars

Very expensive and no break down of…

Very expensive and no break down of cost vs services provided.
What was quoted in person was almost three times of what was quoted on the phone.
All felt very rushed at the initial inspection with no follow up.
We were told we had mice and rats but since having used another provider this was absolutely not the case.

2 December 2021
Unprompted review
Rated 1 out of 5 stars

Dishonest company - can't do the job!

Terrible company to work with, don't use! I had a mice problem and I booked this company based on their positive reviews (I have looked through those reviews again and I think it is clear that there are a lot of fake reviews for this company so don't get duped!). They came to my home and the technician was very helpful, however I was charged twice what I was quoted. I was given a 6 month guarantee for the work. I saw a mouse about a month after my visit and called the company to come back out, they booked me visits twice which they didn't show up to or provide me with notice that the visit would be cancelled. I then got very angry when I saw another mouse and they sent another technician out who said there was nothing that could be done and the owner of the company would come out to talk to me. The owner never came and later spoke to me over the phone. He screamed at me over the phone telling me he doesn't give 6 month guarantees (even though it was on my receipt) and said I was trying to trap him by saying I would write a bad review. Don't use this company their customer service is horrible and they just want your money.

15 October 2020
Unprompted review
Quick Pest Control logo

Reply from Quick Pest Control

Good Afternoon,

Firstly, I would like to apologise if you were not satisfied with our services and for any misunderstanding that were caused. As for the price it was for mice treatment which did not include mice proofing (filling in the large holes) you were already explained this over the phone on multiple occasions. Even then as a favour our technician filled in the small holes free of charge. Secondly the price you were told over the phone was the price that was charged, apologises if you misunderstood but we did not change our price from what was told over the phone. For the missed visit, our technician attended and could not gain access and we did not get a response from you so that responsibility does not fall on us. Lastly, we even offered to do free mice proofing as to compensate for the misunderstanding to which you refused. On every step of the way we tried to resolve the misunderstanding and confusion and offered compensation and free visits/proofing. Even then you were unsatisfied and, in the end you are entitled to your own opinion. However, the company is not to be blamed for the misunderstanding on your part.

Kind Regards,
Quick Pest Control.

Rated 5 out of 5 stars

Great service and affordable price

Great service and affordable price. They did a very good job, they handled my mice problem immediately with no delays. Prompt response and excellent knowledge about pest. Staff are friendly and helpful, they are really professionals, house is free of mice. Definitely I would recommend their service!!!

8 June 2020
Unprompted review
Rated 1 out of 5 stars

Paid £132 for 2 half hour visits & all…

Paid £132 for 2 half hour visits & all they did was put 2/3 poison pellets in small trays & 3/4 boxes here & there & some small poison bags which the mice did not even touch!!! Nothing worked, so I asked for an alternative, & they didn't have one. I could have done what they did for £10 myself, what a total waste of money!!!

8 February 2020
Unprompted review
Rated 5 out of 5 stars

Many thanks to the pros!

These guys really know what they are doing! Excellent service, friendly and professional! Great response time too! Thank you so much to everyone at quick!

9 April 2019
Unprompted review

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