I’ve bought a few accessories along with the mag lock mount for my bike and have always been impressed with the quality of the components. Shipping has always been fairly prompt and the only reason I... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Wonderful products, but to order a single product i/o a set, is a cumbersome experience. Be as it may, whatever you ordered is top notch quality, wonderfully designed and handling is a breeze. Deliver... See more
Company replied
I have purchased a personally customized kit for my motorbike on 2024, and I am really delighted with it. But delivery time and tracking information provided by local carrier GLS (I don't know who... See more
Company replied
Having owned and used a quad lock wireless charger on my motorcycle for approximately 4 years and always been happy with it mine failed so I replaced it with a new one it came with a 1.1 metre cable... See more
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Company details
- Mobile Phone Accessory Shop
- Bike accessories store
- Electronics store
- Hobby shop
- Motorsports Shop
- Recreation centre
- Running Shop
- Sporting Goods Shop
Written by the company
Quad Lock® is the strongest and most secure mounting system in the world that integrates your smartphone into an active lifestyle. The unique approach of integrating the mounting interface into a slim and durable everyday case allows the Quad Lock® mounts to be much smaller than any other mount on the market.
Contact info
Como Centre, Level 3 Suite 6A 620 Chapel St, South Yarra VIC 3141 Australia, 3141, Prahran, Australia
- support@quadlock.com.au
- quadlockcase.com
3.9
Great
12K reviews
Replied to 99% of negative reviews
Typically replies within 1 week
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Vent mount, Induction Mag head and cases.
All the products and accessories I have purchased so far are of top notch quality and fitment. They do what they are meant to do flawlessly.
5 January 2026
Unprompted review
Reply from Quad Lock
Hey Paul, Thanks so much for taking the time to leave this review. We’re thrilled to hear you’re loving our products and that they’re working exactly as they should.
We really appreciate your support and can’t wait to keep helping you get the most out of your rides! Cheers,
First motorcycle mount!
First time purchasing a product for this purpose. But, however, it is exactly what is advertised! And more so, I had an issue with the new I phone 17 with its camera button and a new one was sent IMMEDIATELY as it could be available! I didn’t even have to follow up. 👍👍👍
4 January 2026
Unprompted review
Reply from Quad Lock
Hi there, thank you for the fantastic 5-star review! We’re thrilled you've chosen us and it’s exactly what was hoped for and more. We look forward to many adventures together in the near future! Cheers :)
Quality stuff but frightening delivery
I have purchased a personally customized kit for my motorbike on 2024, and I am really delighted with it. But delivery time and tracking information provided by local carrier GLS (I don't know who was in charge for the international transport), was unuseful.
I have recently purchased another customised kit (to give as a present) and to be used in a car, and the gifted person is also happy with the product. This time I have chosen for him a magnetic adapter and it was correctly in the car. But again, transport information was false, the package was stuck and I must contact customer service to solve the issue.
I really enjoy the products I have purchased but the delivery process, at last in Spain or at least with GLS, is really scary.
28 November 2025
Unprompted review
Reply from Quad Lock
Hey there, thank you for the 4-star review and for your continued trust in Quad Lock. We’re really sorry the carrier tracking issues and your feedback helps us understand how we can improve services. We will share this with our team and we thank you for sticking with us! Cheers :)
Scummy Company!!!
I bought a brand new quad lock for a scooter, not even a week later it dropped my brand new phone. I made sure the phone case was an approved material, I waited an extra 24 hours for adhesive to stick.
ONE little bump in the road and it came off! Stay away from this company as they won't even replace a phone less than £200. Imagine using this low quality product on your new expensive iphone!
They're such a scummy company they won't even listen to the consumer laws! They want me to prove fault to a product which got launched off a bike at 30mph even though I'm still within 6 months meaning they have to prove it!
1 January 2026
Unprompted review
Reply from Quad Lock
Hi there, thanks for the review and we’re really sorry about the issues with your phone, that’s the last thing we want for any rider. We've investigated this and your case is being handled personally by our lead support team, and they’re working through it with you via email to find the right solution. Thank you for your patience and giving us the chance to make it right! Cheers :)
Great product
Great product! I have the motorcycle charging kit and it works great. I also have the belt clip, which holds very well. For some reason it broke twice on me, which didn’t matter as quadlock offers warranty and it was replaced twice. The process took approximately 4 days from filing claim to receiving replacement. Highly recommend quadlock products.
12 November 2025
Unprompted review
Reply from Quad Lock
Hi, thank you for the 5-star review! We’re thrilled the gear works great and that you found our warranty process smooth and efficient! Your high recommendation means the world to us and we look forward to many more adventures in 2026! Cheers :)
Rock solid
The case and holder for my bike are rock solid. I have an iPhone 13 Pro.
2 January 2026
Unprompted review
Reply from Quad Lock
Hi there, thank you for the 5-stars. We’re thrilled the products are performing as they were designed -rock solid! We hope you have many adventures planned for 2026, we will be there for them! Cheers :)
Don’t buy a case for iPhone 17 Pro Max!!!
I have always loved Quad Lock cases and have had them for at least the past 6 years - as soon as I order my new phone a Quad Lock case gets ordered. However I am extremely disappointed with the case for the iPhone 17 Pro Max. The camera continually gets turned on. I have switched back to an Apple case and the camera doesn’t accidentally get switched on with it so it is evident there is a major design flaw with the Quad Lock case. If it was a £5 case I wouldn’t be overly concerned but at £34.99 to say I am disappointed is an understatement. Not good enough
30 December 2025
Unprompted review
Reply from Quad Lock
Hey Helen, Thanks for sharing your experience and for being such a loyal customer of ours over the years. We completely understand how frustrating it can be to have this issue with your new case.
Our Support Team would be happy to look into this further and help find a solution. Please reach out to them directly at support@quadlock.com.au
so they can assist you as quickly as possible.
We really appreciate your patience and for giving us the chance to make this right. Cheers,
I bought a MAG case SVG Edition and…
I bought a MAG case SVG Edition and screen protector in Nov for my son for Christmas, however I bought the incorrect size unfortunately which i only found out when my son opened it on Xmas day. When I politely asked them if they could exchange for the correct size they refused saying it was outside the 30 day cutoff date. This is so unreasonable and very bad after sales customer service as the product had not even been opened. I am very disappointed with the service and would not use them again
28 December 2025
Unprompted review
Reply from Quad Lock
Hey Carol, Thank you for sharing your experience. We completely understand how frustrating it must have been to discover the case was the wrong size, especially as it was a gift for your son. We’re genuinely sorry for the disappointment this caused.
We’re happy to see that our Support team is currently working with you towards a solution. If you have any further questions or concerns, please don’t hesitate to reach out again via support@quadlock.com.au, we’re always happy to assist. Cheers,
Quadlock for life
Quad Lock for life. I tried others but ended up spending more on bad quality items. Quadlock is fast shipping easy to use warranty and customer service is top notch and the products just work I'll never go anywhere else
29 December 2025
Unprompted review
Reply from Quad Lock
Thanks so much for the kind words, Mike. We’re stoked to hear you’ve had such a great experience with our gear and support.
Here’s to many more rides and adventure! Cheers,
beware return window
Bought a wireless CarPlay/Android Auto adaptor as Christmas present for my dad therefore couldn’t test that it worked with the car within the 30 day return window, it doesn’t work with the car and they were entirely unwilling to do anything about it.
28 December 2025
Unprompted review
Reply from Quad Lock
Hey Andrew, We completely understand how frustrating this must be, especially since it was meant as a gift, and we’re really sorry it hasn’t worked out as expected. We genuinely appreciate you taking the time to share your experience.
A senior member of our Support team will reach out via email shortly to see how we can best assist and make this right. Cheers,
case was delivered quickly and it's…
case was delivered quickly and it's robust - the mount itself is not very strong and with the ring mount it's easy to over stress the lobes and weaken it.
the case is also made of rubber containing (i assume) latex which means if you have an allergy like me the case will make you break out. ever-growing disregarding this the texture of the rubber is just unpleasant to hold.
28 December 2025
Unprompted review
Reply from Quad Lock
Hi there, thank you for the feedback and we’re glad the case arrived quickly! We’re sorry about the product set backs. Our cases use a composite construction (TPU / NYLON / PC) with no latex, but if you have sensitivities, we completely understand why it didn’t work for you but we’d love to help fix this. Please email support@quadlockcase.com (or jump on our 24/7 Live Chat) with your order details and we’ll get it sorted quickly. Thanks again for your support! Cheers :)
Solid company that provides a great…
Solid company that provides a great product and even better customer service. I have used them for chargers, cases, mounts and everything else. They provide high quality items and even better customer support.
26 December 2025
Unprompted review
Reply from Quad Lock
Hi there, thank you for the fantastic review! We’re thrilled you’ve been loving our products and our customer support. High-quality gear and top-notch service is what we live for! We wish you many more safe and epic adventures for 2026! Cheers :)
Good product
Good product. No issues thus far, phone stays where it placed, on my bike and in my truck. Just bought a cup holder for my car. Case is solid. If I had a complaint it would be that the case itself is slippery and would be better if the surface was rough.
26 December 2025
Unprompted review
Reply from Quad Lock
Hi there, thank you for the 5-stars! We’re thrilled that your phone stays and feels secure across all your mounts! We appreciate the feedback on the grip; if it ever feels a bit slippery, our Ring Stand adds extra hold (and doubles as a stand!). Thanks for your support and we look forward to covering many more of your adventures! Cheers :)
Thank you for breaking my camera while…
Thank you for breaking my camera while mounting the iphone 13 pro max in your system. Vibration made camera break video stabilizator after 5 short rides with it. Congratulations, top expensive and super bad.
After contacting Apple, the guarantee does not cover it, as expected.
Guys just notice that if you are planning to use ur phone as a GPS DONT BUY A EXPENSIVE PHONE FOR IT. Better put an old one with aliexpress mounts rather this quad lock that just breaks up video cameras.
Mounted in a small ring of a T7, maybe thats the reason, but its they fault selling the product without trying it properly, i can guarantee with this ammount of vibration any phone video stabilizator will break up in the Yamaha tenere 700
25 December 2025
Unprompted review
Reply from Quad Lock
Hey Dimo, We’re really sorry to hear about this. We completely understand the frustration, especially after investing in your setup. While our Vibration Dampener reduces most vibrations, some high-vibration bikes can still impact sensitive components like your camera.
If you haven't already, please reach out to our Support Team at support@quadlock.com.au. Our team would love to take a closer look and see how we can help. Cheers,
Didn't match description
Product was not sturdy for the car o needed to fit it in. There was quite a bit of movement which would see the phone fall off the mount. I returned the product and was given a refund. Unfortunately you don't get a full refund. Although the product didn't match the sales pitch I'm still out of pocket even after returning.
8 December 2025
Unprompted review
Reply from Quad Lock
Hi there, thank you for the feedback and we’re sorry the mount didn't work for your car setup.
We’re also sorry there was a refund issue mentioned as we do process full refunds upon return, so if anything was incorrect, we’d love to fix that. Since we can’t see your details here, please jump on our 24/7 Live Chat or email support@quadlockcase.com; a team member will check your return and make sure this has been actioned correctly. Thanks for giving us the chance to put it right. Cheers :)
Reply from Quad Lock
Hi there, thank you for the 5-star review! We’re thrilled you love everything we have an offer, that’s the experience we aim for our community every time. Happy adventures! Cheers :)
Stop blowing up my email for a review!
I would not write a review, but Quad Lock will not sending me emails for a review. The product is simply a magnet that I had to repurchase because the last one fell off or stuck to something metal. It sucks I had to buy this twice, and they could not make it stick to the cover properly.
25 December 2025
Unprompted review
Reply from Quad Lock
Hi there, thank you for the feedback and we’re sorry the review request emails felt too much. You can unsubscribe instantly using the link at the bottom of any email (or let us know and we’ll do it for you). We’re also sorry the magnet came loose and you had to repurchase, that’s not the experience we want for you. We’d love to look into this for you under warranty. Please email support@quadlockcase.com with your order details and we’ll get it sorted quickly. Thanks for your patience and for sharing your thoughts! Cheers :)
Great solid products and good aftercare
It is a great Iphone 17 pro max case. It has a perfect fit together with the Spigen protection glass. Unfortunately the original iPhone magsafe charging pad is not working with it, because the case is too thick. The magnet is working perfectly though.
Update 29-12-2025: Thank Quadlock-support for reaching out and offering solutions. You get an extra star for aftercare!
Update 14-01-2026: I purchased Quadlock charging solutions additionally. I can confirm that the wireless charging is working with the "Quadlock MAG charging Head" and "Quadlock wireless Charging Pad". You get an extra star for this working setup! I can reccommend Quadlock products to other people.
24 December 2025
Unprompted review
Reply from Quad Lock
Hey! Thanks so much for the update! We’re thrilled to hear that our MAG Charging Head and Wireless Charging Pad are working perfectly with your setup. Your recommendation means a lot to us, and we really appreciate you sharing your experience! Cheers,
-----------------------------------------------------------------------------
Hi there, thank you for the review and we’re glad the iPhone 17 Pro Max MAG case fits perfectly but we’re sorry MagSafe charging isn’t working. With the latest iPhones, Apple adjusted their charging protocols, so compatibility with third-party MagSafe chargers can vary when using our MAG cases (even if the magnets connect well). Our own MAG charging heads are designed to work perfectly with the case thickness. If you’d like help with a charging solution or return, please email support@quadlockcase.com and we’ll get it sorted quickly. Cheers :)
Wonderful products and great customer…
Wonderful products and great customer service. I had an issue with one of the products and the Quad lock team was so helpful in resolving the problem quickly
1 December 2025
Unprompted review
Reply from Quad Lock
Hi there, thank you for the 5-star review! We’re thrilled you love our products and that our team was so helpful, that’s the Quad Lock care we strive for every time. We wish you many more safe and epic adventures with us by your side. Cheers :)
Quad Lock
Quad Lock
Synonymous with quality
I am very satisfied with the products Quad Lock
25 December 2025
Unprompted review
Reply from Quad Lock
Hi there, thank you for the fantastic 5-star review! We’re thrilled you find us synonymous with quality, that’s quite the compliment! We appreciate your support and wish you many safe & epic adventures in 2026! Cheers :)
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