Quality Auto Parts Reviews 3

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Used Vehicle Parts Shop
  2. Vehicle Parts Market
  3. Auto parts shop

Written by the company

From the past 20 years, we have been helping our customers find the exact "replacement, high-quality, used, OEM" automotive part they need at an inexpensive price, close to their home or business. We can locate those hard-to-find parts and ship orders directly to your home, business or to your mechanic to help you get back onto the road as rapidly as possible. We are headquartered in Austin, TX, with suppliers all across North America. Our sales department is available to help you to place new orders from 6am to 9pm CST, 7 days a week. Give us a call today at (866) 293-3731


Contact info

3.1

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Incorrect part from what I ordered

I bought a part from them that was not the correct part. They agreed to let me send it back. They also said they could send me the correct part. They attempted to send me another part. It was identical part number for the part.
I returned. It’s a very confusing situation with them. The lady and customer service tried to help. I would highly recommend to be careful with dealing with this company.

23 April 2026
Unprompted review
Rated 1 out of 5 stars

This is a very well worded scam

This is a very well worded scam, if you check other review sites I have not found anything positive about their online store. We bought a transmission and my husband including 2 different people with mechanic experience. The part came with a broken piece that made it harder for my husband to install. All that's said and done he took it up and down the block and it stopped making noise. In the warranty that was not apparent with the receipt we are required to pay for a tow AND a mechanic authorization on TOP of the thousands of dollars already spent to give us less than half of a refund. If anything at all as my husband is getting the run around from their quality assurance team for pictures of said broken part. DO NOT RECOMMEND

31 March 2026
Unprompted review
Rated 5 out of 5 stars

It was two weeks ago that I needed a…

It was two weeks ago that I needed a part for my car, so I text the number and gave all my information concerning the car.which I was most grateful.The person gave a price that I could work with since I know nothing about cars. I put the order in Friday of the 28th and got it today the 3rd of March. If I'm needing something else I know who too contact. Ty

28 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look