The promised delivery time is not kept… i had to wait for 1.5 hours OVER the scheduled time slot. I found customer service to be a little lost. I wouldn’t go through the stress of ordering from them... See more
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See what reviewers are saying
buying food from local farms with a help of this company is a pure pleasure for me. all this organic food is essential for me and sincerely speaking I trust only such kind of food, because I am ti... See more
I received my order the next day but some items spilled in the bag upon arrival which might have been the delivery’s fault, I got a missing item and the fruits were not fresh. The mango had clearly so... See more
Company replied
I have been using QualityFood for over 2 years now and not once have they disappointed! I always get an acai bucket from them which is an amazing product, and the service is even better!! The process... See more
Company replied
Company details
Written by the company
QualityFood.ae is a leading online fresh food grocery in UAE, delivering premium quality fresh-from-the-farm foods and brand-name groceries directly to the doors of customers in Dubai. With unique relationships with suppliers and farmers around the world, QualityFood.ae focuses on providing customers with the best tasting, freshest, top quality foods.
Contact info
Al Quoz 3 Masafi park, 23004, Dubai, U.A.E.
- 00971524353400
- customer.service@qualityfood.ae
- qualityfood.ae
3.2
Average
299 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Highly recommended service.
Love the service and the quality of the delivery.
Highly recommended
30 May 2021
Reply from QualityFood
Thank you for your great review Sareen! We strive for our customers comfort and happiness! looking forward for serving you again in QualityFood.
The delivery it’s just so fast and the…
The delivery it’s just so fast and the food is delicious! Definitely do order is amazing 🤩
30 May 2021
Reply from QualityFood
Thank you for your wonderful review Roxana ! We're glad to know that you love our products and service, Your satisfaction is indeed the most important thing to us! looking forward serving you again!
Everything was awesome
Everything was awesome. We loved the speed and the quality of the food. This will not be my last time ordering from here.
30 May 2021
Reply from QualityFood
Hello Anfal, thank you for sharing your awesome shopping experience with us. We are extremely happy to see how you've enjoyed our services. We'll continue to work on ourselves to serve you better. See you again soon!
Excellent quality of products and fast…
Excellent quality of products and fast delivery time.
27 May 2021
Reply from QualityFood
Hello Samer! We're really happy to hear that you enjoyed your shopping experience With QualityFood. Customer satisfaction is our priority , and your review is a testimony to our commitment to delight you, can’t wait to serving you again!
Baklava
I ordered baklava which was tasty and just enough sweet for me. Delivery was also fast, but expiry was very short.
24 May 2021
Reply from QualityFood
Thank you Sunita for your wonderful review ! We're glad to know that you love our products and service Your satisfaction is indeed the most important thing to us! looking forward serving you again!
Reply from QualityFood
Hello Umm Abdullah, thank you for sharing your awesome shopping experience with us. We are extremely happy to see how you've enjoyed our services. We'll continue to work on ourselves to serve you better. See you again soon!
Excellent and fast delivery
Excellent and fast delivery, acai have amazing flavour and it's a good option to mix with fruits.
16 May 2021
Reply from QualityFood
Hello Milos, thank you so much for sharing your awesome shopping experience with us. We are absolutely delighted to see how you've enjoyed our services. We'll continue to work on ourselves to serve you even better.
order issue ...not refund yet !
16 May 2021
Reply from QualityFood
Hello Lotfi! Our apologies for the late reply and are very sorry for your bad experience with us. We would like to rectify this and improve Could you please share your contact details so we can investigate and make it up to you?
Great services and products
Great services and products. Super fast delivery and professional
16 May 2021
Reply from QualityFood
Thank you for your wonderful review ! We're glad to know that you love our products and service Your satisfaction is indeed the most important thing to us! looking forward serving you again!
Not respecting the delivery time nor…
Not respecting the delivery time nor having the courtesy to call with information was not what I expected from QF.
Not ready to renew this experience.
14 May 2021
Reply from QualityFood
Hello ! We are very sorry for your bad experience with us. We would like to rectify this and improve our delivery experience to make your busy life easier. Could you please share more details so we can investigate and make it up to you?
Every thing is fresh and the delivery…
Every thing is fresh and the delivery was so quick as well ..... keep up the good work
14 May 2021
Reply from QualityFood
Hello Norhan, thank you for sharing your awesome shopping experience with us. We are extremely happy to see how you've enjoyed our services. We'll continue to work on ourselves to serve you better. See you again soon!
Quality of aspargus was great
Quality of aspargus was great, delivery was a little bit late, but no problem 👍
11 May 2021
Reply from QualityFood
Hello Sabine, thank you for sharing your awesome shopping experience with us. We are extremely happy to see how you've enjoyed our services. We'll continue to work on ourselves to serve you better. See you again soon!
Your prices were way too high than…
Your prices were way too high than other online vendors. You need to be catchy in prices to grab online buyers. On fingertips, it is convenient to compare prices on different websites.
Hope this will be dealt with.
Regards,
6 May 2021
Reply from QualityFood
Hello Akz! Thank you so much for your review and feedback. We're constantly working on improving our product selections and we strive to offer the most pleasant and convenient shopping experience to our customers.
Amazing service and quality of food.
6 May 2021
Reply from QualityFood
Thank you for your wonderful review Lancy ! We're glad to know that you love our products and service Your satisfaction is indeed the most important thing to us! looking forward serving you again!
Thank you for everything 👌
5 May 2021
Reply from QualityFood
Hi Um Dana! thank you for your awesome review ! We're really happy to hear that you enjoyed your shopping experience with QualityFood,
Reply from QualityFood
Hello Jana, thank you so much for taking the time to share your awesome shopping experience with us. We are extremely glad to see how you've enjoyed our services and products we look forward to serving you again soon!
Delivered outside of specified time
The order was delivered outside of the selected time slot which resulted in my frozen items to be sat outside until i actually returned home.
2 May 2021
Reply from QualityFood
Hello Anastasia, we are extremely sorry you didn't have the shopping experience we intend to provide. Could you kindly share more information on this matter by sending us an email at customer.service@qualityfood,ae and our team will be happy to make things right for you.
Reply from QualityFood
Thank you for your great review Mansour! We're thrilled to know that you enjoy shopping with us and we look forward to serving you again
Reply from QualityFood
Thank you for your wonderful review ! We're glad to know that you love our products and service Your satisfaction is indeed the most important thing to us! looking forward serving you again!
I got a food poisoning from the tuna…
I got a food poisoning from the tuna fish a bought from you
1 May 2021
Reply from QualityFood
Hello Evgeniya, we apologies for the late reply we are extremely sorry you didn't have the shopping experience we intend to provide. Could you kindly share more information on this matter by sending us an email at customer.service@qualityfood,ae and our team will be happy to make things right for you.
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