QualityImprint.com Reviews 677

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the excellent customer service they received. Many people highlight the staff's helpfulness, responsiveness, and professionalism, noting their quick response times and dedication to ensuring satisfaction. Consumers frequently mention that the products meet or exceed their expectations, often arriving quickly and accurately. The overall sentiment indicates a smooth and positive experience from initial contact to receiving the final product.

What people talk about most

Product

Reviewers consistently express satisfaction with the product quality. Customers frequently highlight the high... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of products,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the quick responses... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A small group of retired veterans needing hats for an upcoming Veterans parade. Found Qualityimprints on line. Talked to their rep about specifics and organizational logo of our association. Design an... See more

Company replied

Rated 5 out of 5 stars

Marvin is fabulous to work with during every step of our ordering process. From receiving samples and answering questions to providing design proofs and shipment fulfillment. Both products we ordere... See more

Company replied

Rated 5 out of 5 stars

Our company had a great experience working with Quality Imprint. Joey was very fast at responding and got exactly what we wanted put together in just one day. They are very efficient and our product a... See more

Company replied

Rated 5 out of 5 stars

I randomly came across Quality Imprints doing a Google search a little over a year ago. I am SOOO excited to be able to report that they do a PHENOMINAL job! We have already had them do 1 set of com... See more

Company replied


Company details

  1. Promotional items
  2. Business-to-Business service

Information provided by various external sources

We are your quality provider of promotional products. We have a wide selection of promotional items to choose from. We promote quality not only in products but with our service as well. We CARE for our customers. See the difference with QualityImprint.com.


Contact info

4.9

Excellent

TrustScore 5 out of 5

677 reviews

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Rated 5 out of 5 stars
QualityImprint.com logo

Reply from QualityImprint.com

Thank you for the 5 stars! We’re glad to hear you had a positive experience with our staff. We truly appreciate your feedback and look forward to serving you again.

Rated 5 out of 5 stars

The customer service made this a…

The customer service made this a five-star experience.

21 October 2025
QualityImprint.com logo

Reply from QualityImprint.com

Thank you for the 5-star review. We're happy that we've made your experience seamless and we'll be sure to pass your feedback along to your representative.

Rated 5 out of 5 stars

Joey’s the best

So easy to work with…especially with Joey at the helm

17 October 2025
QualityImprint.com logo

Reply from QualityImprint.com

Thank you so much for your kind words! We’re glad to hear the process was smooth and that Joey made everything easy. We’ll be sure to share your feedback with her — she’ll be thrilled!

Rated 5 out of 5 stars

Amazing communication and product

Amazing communication and product! Definitely would recommend.

23 October 2025
QualityImprint.com logo

Reply from QualityImprint.com

Thanks so much for your kind words! We’re so glad you loved your experience and the final product. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Attach to detail

Attention to detail and very helpful

23 October 2025
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Reply from QualityImprint.com

We really appreciate your feedback! So happy to hear our team could help and that the details made a difference. Thanks for choosing us!

Rated 5 out of 5 stars

Great pricing and amazing customer…

Great pricing and amazing customer service! The girls are a little lacking as to be expected given the nature of the task, but the top sticker is nice good quality thick almost vinyl! Will definitely purchase again next year!

22 October 2025
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Reply from QualityImprint.com

Thank you so much for your thoughtful feedback! We’re glad to hear you were pleased with our pricing, service, and the quality of the stickers. We truly appreciate your honesty and your continued support — we look forward to working with you again next year!

Rated 5 out of 5 stars

Great service and product!

We purchased over 300 branded water bottles, they look terrific. The service was great, items arrived as promised.

17 October 2025
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Reply from QualityImprint.com

We're thrilled to hear you love how the water bottles turned out! Thank you for the wonderful feedback — it means a lot to know you had a great experience from start to finish. We hope to work with you again soon!

Rated 5 out of 5 stars

Efficient & great quality

Geraldine was great! She set up everything super fast and everything arrived on time for our event. Our patients love the lip balm. Great quality!

22 October 2025
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Reply from QualityImprint.com

Thank you so much for the wonderful review! We’re thrilled to hear everything arrived on time and that your patients are loving the lip balm. Geraldine will be delighted to know she helped make your event a success! We truly appreciate your kind words and look forward to working with you again soon.

Rated 5 out of 5 stars

High Quality Blanket

The blanket we ordered was high quality and the stitching is very nice. Marvin who helped us was very knowlegable, patient, and gave great recommendations.

20 October 2025
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Reply from QualityImprint.com

Thank you for the wonderful review! We’re so glad you loved the blanket and that Marvin was able to help with great recommendations. We’ve shared your feedback with him, and he’s thrilled to hear it!

Rated 5 out of 5 stars

Top Tier

Working with Joey has been such a great experience. When an unexpected issue came up with my custom bag order, Joey stepped in right away and handled everything with confidence and care. Their communication, professionalism, and dedication completely turned things around. What could have been a stressful situation became a reminder of what true customer service looks like. I’m so grateful for Joey’s help and will absolutely be a returning customer!

27 October 2025
Unprompted review
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Reply from QualityImprint.com

Thank you so much for the amazing review! We’re delighted to hear Joey turned things around and made the experience a great one. We’ve shared your kind words with her, and she’s thrilled to know her efforts made such a difference. We truly appreciate your trust and look forward to working with you again!

Rated 5 out of 5 stars

A small group of retired veterans…

A small group of retired veterans needing hats for an upcoming Veterans parade. Found Qualityimprints on line. Talked to their rep about specifics and organizational logo of our association. Design and colors of unit insignia had to be perfect. "IT WAS" and the price was more than fair. Fast production and shipping.If perfection is your standard this company gets it done...CSM - -----

13 October 2025
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Reply from QualityImprint.com

Thank you so much for the wonderful review and for your service! We’re honored to have helped your group with the parade hats and thrilled to hear everything turned out perfectly. It means a lot to know we met your standards! 🇺🇸

Rated 5 out of 5 stars

Excellent service and they deliver what they promise.

Joey was the rep I worked with and she did great! We needed our item to be delivered by a specific date and Joey assured me it would get there in time for the event. She was very good with her communication through the process letting me know it would be shipped on a specific date and then emailed me tracking number to ensure I knew it arrived on time. I felt very well taken care of. Thanks Joey!

17 October 2025
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Reply from QualityImprint.com

Thank you for the wonderful review! We’re so glad Joey was able to make sure everything arrived on time and that you had such a smooth experience. We shared your feedback with her and she's absolutely thrilled to hear it!

Rated 5 out of 5 stars

Fast, Easy & Great Quality

It was so fast, easy, and great quality. The design team helped me with multiple edits to my design and when it arrived it was perfect.

16 October 2025
QualityImprint.com logo

Reply from QualityImprint.com

We are so glad you had such a smooth experience! Our design team loved helping you perfect your design, and we’re thrilled that you’re happy with the final result. Thanks for choosing us and we're looking forward to hearing back from you on your next order.

Rated 5 out of 5 stars

Anthony was very helpful every step of…

Anthony was very helpful every step of the process. He gave great professional assistance and always willing to help. Reviewed final draft before moving forward.

16 October 2025
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Reply from QualityImprint.com

Thank you so much for your kind words! We’re thrilled to hear that Anthony provided excellent support and guidance throughout your experience. We’ll be sure to share your feedback with him — it means a lot to our team!

Rated 5 out of 5 stars

Good job

You service was great, the person that helped was very good in helping me with finding solutions

10 October 2025
QualityImprint.com logo

Reply from QualityImprint.com

Thank you so much for your kind words and 5-star review! We’re thrilled to hear that our team member was able to help you find the right solutions. Your satisfaction means a lot to us, and we look forward to assisting you again soon! 🌟

Rated 5 out of 5 stars

Very impressed with Quality Imprint

I received my order on time and the whole process seemed easy from the beginning.

7 October 2025
QualityImprint.com logo

Reply from QualityImprint.com

Thank you for taking time to give a review! We're so glad to hear your order arrived on time and that the process was smooth from start to finish. Making things easy for our customers is what we strive for. We appreciate your support!

Rated 5 out of 5 stars

The customer service representative was…

The customer service representative was quick to respond and helpful.

30 September 2025
QualityImprint.com logo

Reply from QualityImprint.com

Thank you so much for the 5-star review! We're thrilled to hear that our customer service representative was quick and helpful. Providing prompt and effective support is always our goal, and it’s great to know we delivered.

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