Quality Quest Bikes Reviews 

102
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

The trike is everything it was advertised to be. When my new set arrived I think it will be more to my liking. Looking forward to many more years of riding.

Rated 5 out of 5 stars

Pre-ordered 2 Meetone Pro 2s from Quality Quest Bikes recently. Unfortunatelly, a problem occurred before it was shipped and we had to cancel the orders. There were no issues in doing this and our pay... See more

Rated 5 out of 5 stars

10/10. Great communication and an easy process. I was thankful for the communication it’s nerve racking buying something expensive from across the country, Quality Quest came through and were amazing... See more

Rated 4 out of 5 stars

Once we could connect to the company the support was great. To be honest, my wife is uncomfortable on the trike. She is an experienced rider, but the front basket that doesn’t track with the fron... See more

Company details

  1. Bicycle Shop
  2. Bicycle wholesale
  3. Bike accessories store

Written by the company

We are on a quest to deliver the most reliable cargo-friendly and utility e-bikes and e-trikes to support and empower families, outdoor enthusiasts, delivery agents and seniors.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

102 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(102)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Package was surprisingly delivered…

Package was surprisingly delivered earlier than anticipated. Very Knowledgeable people on the phone that I chatted with . Ease of assembly was Great Quality of Craftsmanship was Great
The only con was lack of color choices
and the option of direct payment with credit card as opposed to being forced to open a pay pal account

13 June 2025
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Reply from Quality Quest Bikes

Thank you for your feedback Elmer, we are happy we had the opportunity to overdeliver and surprise you! We are constantly passing on good ideas to our manufacturing partners, we trust they will be rolling out new colors in the future!

Rated 5 out of 5 stars

Great if you have had hip and/or knee replacement.

It has taken some time to provide an accurate review.I can say, with experience, that the Meet One Tour is easy to ride if you had hip or knee replacement. I love how smooth and comfortable it is to ride. I bought a Buddy Rider dog carrier, because I wanted my little pup to be in front of me and you can't add a front basket. This trike feels so safe to ride, nice to feel the wind in my hair again. Also, Matt was very helpful and keeps you up to date. Meet One Tour is expensive, but worth it to be active again. I love it.

29 May 2025
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Reply from Quality Quest Bikes

Dear Sheila, thank you for your kind review, it was a pleasure assisting you! I hope you and your four-legged friend are enjoying riding this summer :)

Rated 5 out of 5 stars

I needed a new motor for my e-bike and…

I needed a new motor for my e-bike and was having trouble getting it myself. So I called Quality Question Bikes and spoke to Matt before closing, the next day he had already sent me an email with a quote and kept me updated, including when it would arrive. I would definitely recommend Quality Question Bikes Bikes to family and friends.

3 June 2025
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Reply from Quality Quest Bikes

Thank you for your kind feedback Walter! We hope your bike is riding as smoothly as the first day you got it!

Rated 5 out of 5 stars

Matt went above and beyond making me…

Matt went above and beyond making me comfortable with my purchase and I am a grumpy old man who is not always easy to deal with. Thanks Matt

30 April 2025
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Reply from Quality Quest Bikes

Thanks for your kind review John, it was a pleasure supporting you in your shopping journey!

Rated 5 out of 5 stars

Quality Quest bikes went above and…

Quality Quest bikes went above and beyond. I had questions they responded quickly. The Meet One Trike I got is amazing loving the sweet ride.

23 April 2025
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Reply from Quality Quest Bikes

Thank you for your kind review Sarah, we are so happy you are enjoying your new ride!!

Rated 5 out of 5 stars

Quality Quest Bike are the real deal

Quality Quest Bike are the real deal, i ordered an etrike for my wifes birthday and it was delivered on time. Customer service is the best, and the the bike is amazing. They are knowlegable on the bikes they sell, All my questions were answered.

31 January 2025
Unprompted review
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Reply from Quality Quest Bikes

Thank you for sharing your shopping experience Frank, it was a pleasure assisting you! We hope your wife is enjoying her new ride!

Rated 5 out of 5 stars

The best experience

After doing extensive research on trykes and their companies, I chose the Meetone Pro, and Quality Quest Bikes. I was impressed with the quality of the bike and with Matt, owner who spoke on phone with all my questions answered. He was honest and always responded to any texts. Delivery was on time as scheduled. Great company to do business with. Bought two trykes

14 April 2025
Unprompted review
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Reply from Quality Quest Bikes

Thank you Diane for your kind review. It was a pleasure supporting you in your shopping journey! We hope you are enjoying your new three-wheel ride!

Rated 5 out of 5 stars

Tremendous followup

Tremendous followup, always available when called. Always portrayed that they wanted to help me. Thanks again!

24 March 2025
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Reply from Quality Quest Bikes

Thank you Loren for your kind review! It was a pleasure assisting you during this process. We appreciated all your patience and hope you are really enjoying your new ride!

Rated 1 out of 5 stars

Nothing wrong with the company or…

Nothing wrong with the company or customer service, however my product broke in half first week…

9 March 2025
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Reply from Quality Quest Bikes

Hi Dylan, Thank for your feedback and sorry to hear about your experience with the Bow and Gun rack you purchased. We would appreciate an opportunity to try to understand the situation better to learn what led for the product to fail. We always strive to make things right for our customers and pass on any feedback we can to the manufacturers when a product doesn't quite meet customer expectations. Please also consider using the product pages to leave specific product reviews, and feel free to contact us at support@qualityquestbikes.com to assist you further!

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