While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Quality Tap Care is an independent boiling-water tap service business specialising in Quooker systems. We provide professional servicing, fault diagnosis, repairs, filter changes, installations and reinstallations in customers’ homes. Our engineer has around eight years of hands-on experience working with Quooker systems and understands the common faults, maintenance requirements and practical issues that customers encounter. Our aim is to provide clear advice, careful workmanship and straightforward pricing without recommending unnecessary work. Customers can use the Quality Tap Care website to check whether their postcode is currently covered, troubleshoot common Quooker problems and book an available appointment. Where a problem can be resolved safely by the customer, our troubleshooting guide aims to explain what to check. Where professional attention is required, customers can select an appropriate service and book online. Quality Tap Care currently serves Watford, Rickmansworth and surrounding areas within the WD postcode region. Our service area will expand gradually as additional diary capacity becomes available. We can also assess selected boiling-water tap systems from other manufacturers, although our present online troubleshooting guide is specifically designed for Quooker systems. Quality Tap Care is an independent business and is not affiliated with, employed by or authorised by Quooker. We focus on providing a knowledgeable, reliable and personal service, helping customers maintain their boiling-water tap systems and keep them operating safely and effectively.
United Kingdom
3.8
2 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service, lovely chap who did a thorough job, would highly recommend!
Reply from Quality Tap Care
Thanks for the lovely review, Matt! I’m really pleased you were happy with the service and the thoroughness of the work. Your recommendation is much appreciated.
Best wishes,
Darren
Quality Tap Care
⭐⭐⭐⭐⭐
Excellent service from start to finish! Quality Tap Care provided a great service before, during and after servicing our Quooker tap. Communication was excellent, everything was handled professionally and the whole process was smooth and straightforward.
It’s reassuring to deal with a company that genuinely cares about its customers and provides such a high standard of service throughout. We’re really pleased and wouldn’t hesitate to use them again.
Highly recommended!
Reply from Quality Tap Care
Thank you so much for your lovely review. I put a lot of care into making everything straightforward, from the first enquiry through to the service and any support afterwards, so it means a great deal to hear that you felt well looked after throughout. Thank you for taking the time to share your experience and recommend Quality Tap Care.
Darren | Quality Tap Care
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
