Quandoo UK Reviews 

265
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Before your most recent update to your app I had 3800 points something happened and now I have 300 and no history I know you're closing down but I was hoping to cash them in

Rated 2 out of 5 stars

Communication needs to improve with the restaurants. Was marked as a no show when in fact we had called the restaurant to let them know we would be 10 minutes late because of traffic delays. This was... See more

Rated 5 out of 5 stars

I've used Quandoo to book several restaurants. Each booking and review earns you points. But Quandoo stands out because they give back with promotional points and if you need to get in touch they are... See more

Rated 5 out of 5 stars

Good professional service from Egor himself and has been our accounts manager now for some time. Responds quickly to any problems and issues and aims to fix them all for us. Thanks Egor :-) Mr M D... See more

Company details

  1. Software company
  2. Online marketplace

Written by the company

Quandoo is a restaurant technology and reservations platform supplying over 17000 restaurants with bookings, table management, payment and EPOS solutions. These solutions enable restaurants to connect better with new and existing customers and to simplify & boost your daily business.


Contact info

3.4

Average

TrustScore 3.5 out of 5

265 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(265)

15 reviews in the last 12 months

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Rated 1 out of 5 stars

Booked a table through Quandoo

Booked a table through Quandoo, turned up at the restaurant and found they were full. They'd stopped using Quandoo months before but the Google Ads are still appearing. They've had to turn away hundreds of people who all thought their table was booked.

Whoever runs the advertising at this company should seriously consider a different career.

20 August 2020
Unprompted review
Rated 2 out of 5 stars

Waiter very slow and English not very…

Waiter very slow and English not very good. Tried to pay with card, I used two, to be told they were declined and could I pay cash. Fortunately I had the cast. On checking with my banks they they had not been declined it was there machine that had no internet access. Make sure you have enough to cover the bill, spoilt an otherwise nice experience.

26 February 2020
Unprompted review
Rated 5 out of 5 stars

A great night out

We had a great night. Great food..good value, good music, not too loud or too quiet, great service, friendly welcoming staff. Buzzing atmosphere. Mixed age...young and older. .like me.
We were with our son and we all had a great evening.

20 February 2020
Unprompted review
Rated 1 out of 5 stars

Be careful of the rep chat

Be careful of the rep chat. Misleading informations with a non stoppable contract. No reply whatsoever by email. Customers service is atrocious. Don’t know where you get such an high score

5 February 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

Used Quandoo to book a table at '4500 miles from Dehli' in Bristol. Originally booked for 8.30 but got into the city much earlier. Quandoo's system allowed us to change the reservation to 7.30, no problem, no fuss.

5 January 2020
Unprompted review

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