I booked a restaurant Armanii's in Bundoora for 6 people on Saturday night at 6pm What quandoo did is not come back with unavailability as they were hosting a function Absolute disgrace I will be... See more
Company replied
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See what reviewers are saying
I am an end user and until recently was happy booking my personal and professional restaurant and Cafe bookings this way as I was earning cashback and their occasional promotions boosted the loyalty p... See more
Company replied
It’s pretty unprofessional to direct debit my account and ask me to get the money from the new owner, even when I notified Quandoo numerous times I already sold my biz. What I didn’t like is charging... See more
Nice new portal and user friendly app, never had issue with the restaurants i visit with my bookings through Quandoo. Reward system gives cash for booking and reviewing the restaurants !!! Have redee... See more
Company details
Information provided by various external sources
Quandoo Australia is an open marketplace with a mission to transform the world’s dining out experience. We connect restaurants and diners through a seamless reservation system and create innovative products to elevate dining out as we know it. Quandoo Australia has one of the most powerful partnership networks in the industry, including big names such as Qantas, Google, Broadsheet and Zomato. With the tools needed to become digitally visible, Quandoo is giving restaurants the power to thrive in a marketplace increasingly reliant on reservations. Quandoo Australia launched in 2015 and is one of the fastest growing platforms with around 2,500 restaurant partners and have seated more than 200 Million diners worldwide. To get in touch with the team at Quandoo and for more information, visit b2b.quandoo.com/au
Contact info
Australia
- service.au@quandoo.com
- quandoo.com.au
1.7
Bad
33 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Had my 18th birthday celebration over…
Had my 18th birthday celebration over here and staff were amazing. They brought cake with superb lightings and candles. Not to mention that the fokd was amazing.
12 March 2020
Unprompted review
Reply from Quandoo Australia
Thanks for the feedback Shivam, I'm happy to hear you enjoyed your birthday.
My booking was perfect
My booking was perfect. And i was able to leave a request for a quite spot due to having hearing aids
10 March 2020
Unprompted review
Reply from Quandoo Australia
Thanks Louise for your feedback, it's much appreciated
It was new to me and worked well
It was new to me and worked well. Booking was easy, confirmed and table was ready when we arrived.
Job done.
29 February 2020
Unprompted review
It worked!
It worked! First time using online booking service for a restaurant. It was easy to navigate and quick; rather than "shouting" over the phone to flustered waiter staff who are not usually able to spell our family name. Lol
29 February 2020
Unprompted review
Loved this place.
Loved this place.
Really easy to make reservation. Great food. Fast service.
28 February 2020
Unprompted review
The friendliest owners and staff.
22 February 2020
Unprompted review
Very easy to follow and make booking
27 January 2020
Unprompted review
Great Night Out
We visited the Forest Lounge this evening and can honestly say the food and the service from the staff was extremely good, we would have no problems with recommending this place to our friends,
What a great night out we all had, well done the Forest Lounge
22 January 2020
Unprompted review
Wil happily use again
Easy no fuss experience with immediate booking confirmation by email and reminder sent.
17 January 2020
Unprompted review
Laggy and Buggy
Business portal is very laggy, buggy and unintuitive, frustrating to use during service. Tablet app is fine but very basic, and does not have a timeline view. Business portal and Tablet app do not synchronise with each other well, if using both simultaneously you will have to keep refreshing it manually.
2 November 2019
Unprompted review
Reply from Quandoo Australia
Apologies for the delay in getting back to you, we have only just taken ownership of this profile.
Sorry to hear you experienced difficulties with our products. We have made a number of updates to our Business Centre including the Time Matrix, which we would be happy to demo should you be in a position to reconsider Quandoo.
Cash reward system for making bookings
Nice new portal and user friendly app, never had issue with the restaurants i visit with my bookings through Quandoo.
Reward system gives cash for booking and reviewing the restaurants !!! Have redeem over $150 dollars into my bank account.
13 February 2018
Unprompted review
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