Quest Appliances Reviews 

67
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that items arrive extremely quickly, are securely well-packaged, and precisely match their online descriptions. Consumers also deeply appreciate the competitive prices, the remarkably easy online ordering process, and the consistently reliable quality of everyday household products like kettles and rice cookers. Though some customers experienced frustrating delivery delays, communication hurdles, or misplaced parcels primarily involving the external third-party courier service. A few people also mentioned minor design limitations with certain kitchen appliances, such as toasting slots being slightly too shallow or specific blending attachments not working as expected during use.

What people talk about most

Product

Customers had positive experiences with the product, often highlighting good quality, reasonable pricing, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting rapid and prompt delivery... See more

Quality

People report positive experiences with quality, highlighting that items are well-made, reliable, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good points, Quest were quick to send my long slot toaster though Evri then took 4 days to deliver. First impressions are good. Toaster has the usual problem with having to turn browning down after... See more

Rated 4 out of 5 stars

Didn’t get expected discount offered, emailed them and they got back to me quickly and politely. Kettle I bought arrived quickly and was packed well. Works well - so far. Kettle is stylish, easy to... See more

Rated 4 out of 5 stars

Toaster purchased was not quite as expected, could only do 4 slices at a time, not 2 or 4, and only toasted the bottom half of a regular sized slice. Customer support was fast, and gave us a return.


Company details

  1. Kitchenware Shop

Written by the company

Welcome to Quest Appliances - the home of affordable, quality, home and kitchen appliances. From kitchen essentials like toasters and kettles to health-boosting juicers and blenders, find a range of top-quality products designed to elevate your everyday. Discover more and upgrade your home today.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

67 reviews

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Hasn’t replied to negative reviews

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4.3

All reviews

(67)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Small lightweight steam mop…

I wanted a small lightweight steam mop to clean my kitchen floor with. I tried it as soon as it arrived and I am very pleased with it. It is lovely to have a clean floor with so little effort. Delivery was very quick too.

26 August 2026
Rated 5 out of 5 stars

Great product

Great service from ordering to delivering. Bought it for our campervan and its brilliant for heating up food.

6 August 2026
Rated 5 out of 5 stars

My first time using an electric Rice…

My first time using an electric Rice Cooker, and it could not be simpler for perfect rice every time. Saves the guesswork out of timing and the mess when the pan boils over. Easy to use, easy to clean, and the keep-warm feature is a boost!

11 July 2026
Rated 1 out of 5 stars

I’m regretting every single penny

I’m regretting every single penny. And I’m writing this review after using it 5 to 6 months. It doesn’t mash garlic clove after five minute of blending. Some parts of onions are mashed and some parts of onion are in thick pieces. It doesnt even grind the nuts. What is it actually made for? I opened the package up late, so I tried to convince myself that I’ll be better in understanding how it works by time, Because it’s too late to return. I have decided to throw it in the bin now. Please do not buy this.

13 November 2025
Rated 5 out of 5 stars

Benross and Quest are excellent, even when there’s a hiccup

Benross and Quest are excellent, we use a domestic product in a catering environment (toaster) and they out last everything else and are cheaper than repairing a catering version. but the main delivery provider (begins with E) is hopeless, even getting things delivered to a delivery shop the computer won’t release the item……however, Benross/Quest were absolutely brilliant at sorting out the problem, many thanks for having real people answer a telephone and sort things out within 2 minutes :)

13 April 2026
Rated 4 out of 5 stars

Didn’t get expected discount offered but!

Didn’t get expected discount offered, emailed them and they got back to me quickly and politely. Kettle I bought arrived quickly and was packed well. Works well - so far. Kettle is stylish, easy to use and makes a decent brew. (As expected as it’s a kettle).
Overall, pleased and would buy from these again.

6 January 2026

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