Quicklens Australia Reviews 

320
•
TrustScore 4 out of 5

4.0

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Rated 2 out of 5 stars

Order 3 sets of contacts which arrived in 2 boxes. One set were prescription for astigmatism so apparently required at least 4 weeks manufacturing time. Eventually took five. Not sure why the others... See more

Rated 1 out of 5 stars

I’ve been waiting for almost two months since I placed my order, but I still haven’t received it. As a lens user, I always order a month in advance, yet there was no indication of it being out of stoc... See more

Rated 5 out of 5 stars

Lenses are very comfortable with a great price, their qieto lenses actually really comfortable for me.

Rated 5 out of 5 stars

Exceptional quality products and service. I’ve shopped with Quicklens for over 10 years (since Jan 2013) and they’ve only gotten better with speed of delivery, extremely competitive pricing and develo... See more

Company replied

Company details

  1. Contact lenses supplier
  2. Health and beauty shop

Written by the company

QUICKLENS Australia offers contact lenses with cheap prices online. Surprisingly low prices on Acuvue Oasys, Focus Daillies, Air Optix, Biofinity, and many other contact lenses. Free shipping on all orders over $99. Some lucky customers may receive a pair of our new exclusive product Qieto1day with your order as a free sample to try.


Contact info

4.0

Great

TrustScore 4 out of 5

320 reviews

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4.0

All reviews

(320)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Satisfied with the purchase

Quick delivery and cheap contact lenses

18 February 2025
Quicklens Australia logo

Reply from Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Rated 5 out of 5 stars

Cheapest price in Australia

Cheapest price in Australia, delivery is quick enough, the lenses I need are always in stock.

16 February 2025
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Reply from Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Rated 1 out of 5 stars

Took extremely long to send (2 months…

Took extremely long to send (2 months exactly).

Then I receive an email (on the week that I received my order) saying what I purchased was a discontinued item and they only had half my order ready.
I'm still waiting on my refund.

13 February 2025
Quicklens Australia logo

Reply from Quicklens Australia

Thank you for your review. We are very sorry that you were not satisfied with our service.
Unfortunately, your order item has been discontinued, and it was getting hard to source.
We have tried to receive it from the supplier for some time, but we could not get it to you in the end. This doesn't happen usually, but we are very sorry for not being able to contact you sooner.

Our records show that we have refunded to your credit card on 08/04/2025 and settled on 11/04/2025. It depends on the credit card company/bank how long it takes to show up.
If you will not be able to see the refund on your credit card statement in the near future, please check with your Credit card company/Bank with the reference number above.

Rated 5 out of 5 stars

good and fast

good and fast

12 February 2025
Quicklens Australia logo

Reply from Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Rated 5 out of 5 stars

Painless purchase.

Delivery and packaging excellent 👍

10 February 2025
Quicklens Australia logo

Reply from Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Rated 2 out of 5 stars
Quicklens Australia logo

Reply from Quicklens Australia

Thank you for your review. We are very sorry that you were not satisfied with our service.

We checked our system, and it looks like you received your order in just over 2 weeks.

(Order date:08/02/2025, dispatched on 10/02/2025 and delivered on 24/02/2025). Please feel free to send us an email anytime if you are not sure about your order. We look forward to receiving your order again in the future.

Rated 5 out of 5 stars

Always easy and professional every…

Always easy and professional every purchase I have made with Quicklens

7 February 2025
Quicklens Australia logo

Reply from Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery

6 February 2025
Quicklens Australia logo

Reply from Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Rated 5 out of 5 stars

Good Trusted supplier

Good Trusted supplier, I've been buying from Quicklens for over 10 years, always fast delivery, good customer service if needed. Best prices always!

6 February 2025
Quicklens Australia logo

Reply from Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Rated 5 out of 5 stars

I've been ordered contact lenses from…

I've been ordered contact lenses from here from r over 10 years
They prepare and ship very quickly

4 February 2025
Quicklens Australia logo

Reply from Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Rated 1 out of 5 stars

delivery took a very long time

delivery took a very long time, I had to chase to get an update. not happy.

30 January 2025
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Reply from Quicklens Australia

Thank you for your review. We are very sorry that you were not satisfied with our service.
As we mention on our website, your order items are multifocal lenses and it takes about 4 weeks for us to receive them from the supplier.
Your order was dispatched just over 4 weeks and delivered in 5 working days. We believe your order was delivered within the expected timeframe. We hope this information will help and look forward to serving you again in the future.

Rated 5 out of 5 stars

Thumbs up

A1
Thumbs up, everything was a1.

30 January 2025
Quicklens Australia logo

Reply from Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Rated 5 out of 5 stars

Affordable lenses, Excellent service

Affordable lenses, excellent service. I would highly recommend Quicklens to anyone looking for lenses at prices that beat all the competition

28 January 2025
Quicklens Australia logo

Reply from Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Rated 5 out of 5 stars

Quick delivery

I've used Quicklens for years now and can rely on them to provide a wide selection of lens, at all price points, and fast delivery.

25 January 2025
Quicklens Australia logo

Reply from Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Rated 1 out of 5 stars

Horrible

Horrible, I still haven’t received my contacts since February. Not happy with your service and delivery services.

25 January 2025
Quicklens Australia logo

Reply from Quicklens Australia

Thank you for your review. We are very sorry that you were not satisfied with our service.
We just emailed you again regarding your order. Please kindly send us the information with the delivery company you have and we will raise an inquiry from our side. We look forward to hearing from you.

Rated 5 out of 5 stars

Always good quality

I’ve been using Quicklens for many years and so happy with their service, products and discounts! ⭐️⭐️⭐️⭐️⭐️

17 January 2025
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Reply from Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Rated 1 out of 5 stars

Ordered 24 Feb and already 2week has…

Ordered 24 Feb and already 2week has been passed since then but haven't even dispatched yet.

7 January 2025
Quicklens Australia logo

Reply from Quicklens Australia

Thank you for your review. We are very sorry that you were not satisfied with our service.
As we mention on our website, toric / multifocal lenses are custom manufactured
upon order confirmation. Some prescriptions may take up to four weeks
(in rare cases longer) to be dispatched.
We can confirm that your order was dispatched on 12/03/2025. You should receive it within 7-10 working days. Thank you.

Rated 5 out of 5 stars

All went smoothly

All went smoothly. From making the order to its arrival in a timely fashion.

Also the price was discounted and postage was free! It was a great time to buy! Marvellous, indeed.

2 January 2025
Quicklens Australia logo

Reply from Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Rated 5 out of 5 stars
Quicklens Australia logo

Reply from Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

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