I have moved into Ferrum in December 2025 and since then the maintenance team have gone over and beyond to sort out any issues in my apartment. They have been very accommodating and professional, ofte... See more
Location
Switch location40 South Way, HA9 0HZ Wembley, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very nice looking apartment and it's very easy to get to places from here. The staff here are amazing. If you have any problems in the flat, they're there to help. I also like how it's surrounded... See more
Company replied
Rented two flats here for several years. Great place to live. Safe, clean, and well-connected. Highlight is the helpful and kind building staff that goes above and beyond for their tenants. Special... See more
Company replied
The leasing team was very knowledgable about their properties, recommended units that were within budget. The signature process was straight forward. Moving in was a breeze and the unit was in good sh... See more
Company replied
Company details
Written by the company
Studio to 4 bedroom apartments to rent at Wembley Park. There are no hidden fees. Bills are all set up and ready to go. Find your brand new home today.
Contact info
40 South Way, HA9 0HZ, Wembley, United Kingdom
4.9
Excellent
138 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very quick to respond and get things…
Very quick to respond and get things sorted, as always reliable 👍❤️
14 April 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Shane,
Thank you for your wonderful feedback! We're thrilled to hear that our team is consistently quick and reliable in addressing your needs.
Thanks,
Anne-Julie - Assistant Resident Manager
I’ve really enjoyed living at Ferrum
I’ve really enjoyed living at Ferrum! The apartments are super comfortable with great modern facilities. The entire team is friendly, responsive, and supportive. A special thanks to the maintenance team and especially Karol!!! He’s incredibly professional, kind, and always takes even the smallest request seriously. As the first place I rented after moving to London, I feel so lucky to have started my journey here.
Highly recommended!
14 September 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Shanshan,
Thank you for your wonderful review! We're thrilled to hear that you find our apartments comfortable and our team, especially Karol from the Maintenance Team, so supportive; we will certainly share your kind words with him.
Thanks,
Anne-Julie - Assistant Resident Manager
I would like to express my heartfelt…
I would like to express my heartfelt thanks to Lucian! He is a true gentleman—warm, friendly, incredibly helpful, and always willing to go above and beyond to assist with anything we need. His kindness, professionalism, and genuine care made our experience absolutely wonderful. The entire team has been exceptional, and I can confidently say they are the best team in the world! Thank you, Lucian, and everyone at Quintain Living, for making us feel so welcome and well looked after!
21 September 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi 李宇辰,
Thank you so much for your kind words about Lucian and our team at Quintain Living. We're thrilled to hear that you felt welcomed and well looked after, and I will certainly share your appreciation with Lucian and the entire team.
Thanks,
Anne-Julie - Assistant Resident Manager
Thanks to Lucien and Karol
A huge thank you to Lucien and Karol for the amazing support! Lucien has been super quick to respond to all our maintenance issues, handling everything with great care and attention to detail👍 They are always polite and clearly passionate about what they do. Management really needs to give these hardworking gentlemen a raise!
19 September 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi CCW,
Thank you for your wonderful feedback! We're thrilled to hear that Lucian and Karol have provided you with such attentive and prompt support, and I will certainly pass on your kind words to them. Your recognition of their hard work means a lot to us as we strive to create a welcoming community for all our residents.
Thanks,
Anne-Julie - Assistant Resident Manager
Really Happy to be living at Ferrum
Really happy to be living at Ferrum. It’s my first time living in London and I feel very lucky to have found such a nice place. The building is modern, the facilities are great, and everything feels really well looked after. Also mention Luca, Karol and the whole Ferrum team, who are always friendly, helpful and quick to respond whenever we need anything. They’ve made settling into London much easier for us. Would definitely recommend!
18 September 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Shilei,
Thank you for your wonderful review and for highlighting the modern facilities and the support from Luca, Karol, and the entire Ferrum Team. We're thrilled to hear that you've settled into London so well and will certainly share your kind words with the team.
Thanks,
Anne-Julie- Assistant Resident Manager
The staff here are very friendly
The staff here are very friendly. They introduced us to the surroundings and facilities, and solved issues quickly. The apartment is spacious for the price. The location is also good.
18 September 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Jialu,
Thank you for your wonderful feedback! We're thrilled to hear that you found our staff friendly and the apartment spacious, and I will make sure to share your kind words with the Team.
Thanks,
Anne-Julie - Assistant Resident Manager
Amazing service
Amazing service , very proactive and very helpful. Luca and Karol have been very helpful in assisting me lately with any problems.
18 September 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi David,
Thank you for your wonderful feedback! We're thrilled to hear that Luca and Karol have been so proactive and helpful in assisting you, and I will be sure to share your kind words with them.
Thanks,
Anne-Julie- Assistant Resident Manager
A big thank you to Lucian and his team…
A big thank you to Lucian and his team for their excellent support. They are always friendly, responsive, and quick to resolve any issues. Really appreciate their hard work and dedication .
16 September 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Upasana,
Thank you for your wonderful feedback! We're thrilled to hear that Lucian and the team have provided you with friendly and responsive support, and I will be sure to share your kind words with them.
Thanks,
Anne-Julie- Assistant Resident Manager
Best Maintenance Team!
Quintain in general is quite good, but at Ferrum I have to highlight the quality service of the maintenance team led by Lucian. Lucian manages the best team in the business, he is always very fast and responsive in every request supported by his very skilled team of engineers. I can confirm they have solved all my requests in a efficient and quick way. Super friendly and really recomends their services!
14 September 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Jorge,
Thank you for your wonderful feedback! We're thrilled to hear that Lucian and the Maintenance Team have provided you with such efficient and friendly service, and I will make sure to pass on your kind words to them.
Thanks,
Anne-Julie - Assistant Resident Manager
5 star maintenance service!
Lucian and his maintenance have been so incredibly helpful. Every request or query is responded to promptly and we are never left waiting. Lucian and his team go out of their way to help you and settle in. They are kind, welcoming, approachable, attentive - the list goes on!
13 September 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Jessica,
Thank you for your wonderful feedback! We're thrilled to hear that Lucian and the Maintenance Team have been so helpful and attentive to your needs, and I will be sure to share your kind words with them.
Thanks,
Anne-Julie - Assistant Resident Manager
The staff is very helpfull especially…
The staff is very helpfull especially the residents team are quick to help.
13 September 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Waqas,
Thank you for your wonderful feedback! We're thrilled to hear that our Team has been quick to assist you, and I will be sure to share your kind words with them, especially with the team members who have been particularly helpful.
Thanks,
Anne-Julie - Assistant Resident Manager
The staff is very lovely and quick to…
The staff is very lovely and quick to help good staff here
13 September 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Neapolis art ceramika,
Thank you for your wonderful feedback! We're thrilled to hear that you found our staff lovely and quick to help, and I'll be sure to share your kind words with the Team who always go above and beyond for our residents.
Thanks,
Anne-Julie - Assistant Resident Manager
Lucian and the entire Ferrum team are
Lucian and the entire Ferrum team are, quite simply, the best in the business. No matter how big or small the issue, they handle everything with remarkable speed, flawless efficiency, and the warmest of smiles. Whether it's rescuing you from a lockout after you've left your keys inside the flat, or swiftly fixing anything that needs attention, they're always there — always one step ahead — making life in this building an absolute breeze. Their dedication, professionalism, and genuine care turn what could be everyday headaches into non-events. A massive, heartfelt thank you to all of you — you truly make this building feel like home!
12 September 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Kostis,
Thank you for your wonderful feedback! We're thrilled to hear that Lucian and the entire Maintenance Team have made your experience so positive and that you feel at home in our community.
Thanks,
Anne-Julie - Assistant Resident Manager
Amazing and safe place to live in London
Good morning! My family and I moved from Oxford to this wonderful apartment. The staff here make us feel safe and well-cared-for; the maintenance team helps with everything—from the moment I arrived to simple tasks like changing a lightbulb. I’d like to mention Lucian, Andrea, Karol, and Hugo, who are always efficient and cheerful, and respond very quickly whenever I need something. I also want to mention the wonderful receptionists; they are cordial and efficient. I’ve felt safe and happy living here for almost a year!
12 September 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Alexia,
Thank you for your wonderful review! We're thrilled to hear that you and your family feel safe and well-cared-for in our community, and I will certainly pass on your kind words to Lucian, Andrea, Karol, Hugo, and our Resident Team for their exceptional service.
Thanks,
Anne-Julie - Assistant Resident Manager
Very good apartment
Very good apartment, and nice service. The resident team and staff are really nice and there to help you. Got a lot of help from Karol and Lucian since I moved in. Hope I will keep having wonderful stay here.
11 September 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Muen,
Thank you for your wonderful feedback! We're thrilled to hear that you are enjoying your apartment and the support from our Resident Team, especially Karol and Lucian. We'll be sure to share your kind words with them. We look forward to continuing to make your stay a great one!
Thanks,
Anne-Julie - Assistant Resident Manager
The staff are very good
The staff are very good, very warm and friendly, and solve problems very quickly! Thank them very much.
14 August 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Shiyang,
Thank you for your wonderful feedback! We're thrilled to hear that our team has been warm and friendly while quickly solving any issues you’ve faced, and I will be sure to pass on your kind words to our Resident Team.
Thanks,
Anne-Julie - Assistant Resident Manager
Thanks to faysal and resident team for…
Thanks to faysal and resident team for all the support. And lucian, karol, luca and andrea from the maintenance team 👍
30 June 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Vishnu,
Thank you for your wonderful feedback! We're thrilled to hear that Faysal and the Resident Team, along with Lucian, Karol, Luca, and Andrea from the Maintenance Team, provided you with such great support. We'll be sure to share your kind words with them.
Thanks,
Anne-Julie - Assistant Resident Manager
Great place to live
Great place to live. Convenient, modern, concierge always willing to help and rapid response to any repairs/cosmetic issues from handymen
22 August 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Ryan,
Thank you for your wonderful review! We're thrilled to hear you find our community convenient and modern, and that our Resident Team has been so helpful; I'll be sure to share your kind words with them.
Thanks,
Anne-Julie - Assistant Resident Manager
The building is well maintained
The building is well maintained, the amenities are great and the resident team are always welcoming and helpful. Shoutout to Jana, Michael and the maintenance team
3 July 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Anish,
Thank you for your wonderful feedback! We're thrilled to hear that you appreciate our well-maintained building and the welcoming nature of our Resident Team, especially Jana, Michael, and the Maintenance Team. We'll be sure to share your kind words with them.
Thanks,
Anne-Julie - Assistant Resident Manager
Amazing staff at Ferrum
Amazing staff at Ferrum.
They are always available to help and respond to any queries or issues that your are facing
19 July 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Abdelhadi,
Thank you for your wonderful feedback! We're thrilled to hear that our staff are always there to assist our residents and address any concerns. I'll be sure to share your kind words with the Resident Team.
Thanks again for being a valued member of our community.
Thanks,
Anne-Julie - Assistant Resident Manager
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.