Lucian and the entire Ferrum team are, quite simply, the best in the business. No matter how big or small the issue, they handle everything with remarkable speed, flawless efficiency, and the warmest... See more
Company replied
Location
Switch location40 South Way, HA9 0HZ Wembley, GB
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See what reviewers are saying
Quintain in general is quite good, but at Ferrum I have to highlight the quality service of the maintenance team led by Lucian. Lucian manages the best team in the business, he is always very fast and... See more
Lucian and his maintenance have been so incredibly helpful. Every request or query is responded to promptly and we are never left waiting. Lucian and his team go out of their way to help you and settl... See more
Company replied
This is a great property, especially thanks to the maintenance team led by Lucian. They truly work around the clock, always ready to help whenever needed, and are consistently polite and professional.... See more
Company replied
Company details
Written by the company
Studio to 4 bedroom apartments to rent at Wembley Park. There are no hidden fees. Bills are all set up and ready to go. Find your brand new home today.
Contact info
40 South Way, HA9 0HZ, Wembley, United Kingdom
4.8
Excellent
105 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Ferrum buidling by far is the best
Ferrum buidling by far is the best. The team are always there to help. Especially Omer and Anne
3 July 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi HuSnain,
Thank you for your wonderful feedback!
We're thrilled to hear that you find the Ferrum building the best and appreciate the support from Omer and Anne; I'll be sure to pass on your kind words to them.
Thanks,
Faysal - Resident Manager
The team at Ferrum have been a great…
The team at Ferrum have been a great assistance to me, they are fast and efficient with any maintenance concerns I may have. The team at reception is knowledgeable and go beyond their scope of duties to help me where they can.
The team at Ferrum is truly appreciated by me
2 July 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Liam,
Thank you for your wonderful feedback!
We're thrilled to hear that our team has been fast and efficient in addressing your maintenance concerns, and I will make sure to pass on your kind words to our Resident Team, especially to those who went above and beyond to assist you.
Your appreciation means a lot to us as we strive to create a supportive community for all our residents.
Thanks,
Faysal - Resident Manager
Nice Apartment with Amazing Team
I loved Ferrum during my lease term. Amazing apartment with a very nice neighborhood. However what really stood out was the Ferrum team, Lucian and his team was truly lovely and friendly, genuinely helpful and was outstanding ❤️❤️
2 July 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Yiyi,
Thank you for your wonderful review!
We're thrilled to hear you loved your time at Ferrum and felt supported by Lucian and the team; I'll be sure to share your kind words with them and we hope to welcome you back in the future.
Thanks,
Faysal - Resident Manager
The building is very lovely and the…
The building is very lovely and the team is welcoming.
2 July 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Rizwan,
Thank you for your wonderful review!
We're thrilled to hear you find our building lovely and that our team has made you feel welcome; I will be sure to share your kind words with the team.
Thanks,
Faysal - Resident Manager
The building is very lovely.When we…
The building is very lovely.When we come in we are welcomed by the team who help us with giving access and making our jobs easy
1 July 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Marty,
Thank you for your wonderful feedback!
We're delighted to hear that you find our building lovely and appreciate the warm welcome from our team. We'll be sure to share your kind words with them.
Thanks,
Faysal - Resident Manager
Quintain living Ferrum has great…
Quintain living Ferrum has great maintenance who help out with even the smallest of issues! I have lived here for a year and a special shoutout to Lucien for being so helpful! Very appreciated.
26 June 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Nish,
Thank you for your wonderful review!
We're thrilled to hear that our maintenance team, especially Lucian, has been so helpful to you during your time here; your appreciation means a lot to us and we'll be sure to pass on your kind words to him.
Thanks,
Faysal - Resident Manager
Anne-Julie really helpful and warm…
Anne-Julie really helpful and warm towards residents
18 June 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Shelby,
Thank you for your wonderful feedback about Anne-Julie.
We're delighted to hear that her warmth and helpfulness have made a positive impact on our residents' experience, and I will be sure to share your kind words with her.
Thanks,
Faysal - Resident Manager
We had an amazing and outstanding…
We had an amazing and outstanding experience with Faysal at Ferrum 2. The team is very responsible and prompt in replies always on the toes to respond back to queries. We have found the team very professional and supportive. Keep up the hard work and customer service as a priority like always
18 June 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi there,
Thank you for your wonderful feedback!
We're thrilled to hear that you had an amazing experience with Faysal and our team at Ferrum, and I will certainly pass on your kind words to him.
Your recognition of our team's professionalism and promptness means a lot to us. Thanks again for sharing your experience!
Kind regards,
Daniel - Resident Manager
Lucian and Maintenance Team
I'd like to give a special shout-out to our incredible maitenance team, who truly go above and beyond every single day. Their hard work, professionalism and dedication make such a positive difference, and we're so grateful to have them. A special mention has to go to Lucian, who consistently delivers outstanding service with a friendly attitude and exceptional attention to detail.
29 June 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Charlotte,
Thank you for your wonderful feedback!
We're thrilled to hear that our Maintenance Team, especially Lucian, has made such a positive impact on your experience as a resident, and we will certainly pass on your kind words to him and the team.
Thanks,
Faysal - Resident Manager
I’ve had a really positive experience…
I’ve had a really positive experience living with Quintain Living. The apartments are modern, well designed, and the amenities are excellent, making it a great place to call home.
One of the standout aspects has been both the Resident Team and Maintenance Team. They are always quick to respond, professional, kind and friendly, and any issues are resolved efficiently and to a high standard. It’s reassuring to know that things are taken care of so promptly, and their excellent service has made a real difference to our experience.
Overall, Quintain Living has been a fantastic place to live. The Resident Team is welcoming, the building is well maintained, and I would happily recommend it to anyone looking for a high quality rental home.
27 June 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Bensu,
Thank you for your wonderful feedback!
We're thrilled to hear that you find our apartments modern and well-designed, and that our Resident Team and Maintenance Teams have made such a positive impact on your experience.
I will be sure to share your kind words to both teams. We appreciate you being part of our community and your recommendation means a lot to us.
Thanks,
Faysal - Resident Manager
Ferrum is a superb BUILDING to live in…
Ferrum is a superb BUILDING to live in And Quintain are an amazing company that look after you really well even when things go wrong I have a first class service team who are always there for you. And highly recommend if you’re looking to rent rather than buying in London even if it’s just for a launchpad for a year like it was for us you should take a look at this place
26 June 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Campbell,
Thank you for your wonderful review!
We're thrilled to hear that you find Ferrum a superb place to live and that our First Class Team have been there for you.
Your recommendation means a lot to us, and I will be sure to pass your kind worder onto the wider team.
Thanks,
Faysal - Resident Manager
Residence team - is what makes worth our rent
Ive been living in London for more than 5 years and moved to many places in that time. But I think i finally found the place to enjoy my tenancy. Special thanks to the residence team who have made this possible. They are just fan-ducking-tastic with the level of service they are providing when fixing, assisting or just sorting things out for us. i just never experinced this level of commitment to the residents' well-being ever in any place ive been to.
21 June 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Bartu,
Thank you for your wonderful feedback!
We're thrilled to hear that our Resident Team has made such a positive impact on your experience, and I will be sure to share your kind words with them.
Your satisfaction is our priority, and we're glad you've found a place to truly enjoy.
Thanks,
Faysal - Resident Manager
What an amazing service these team have…
What an amazing service these team have in Ferrum especially a big thanks for the maintenance team for being available 24/7 and taking care of the people living in the flat
You can always contact the team anytime needed don’t need worry whether it’s a Sunday or a bank holiday
MAINTENANCE TEAM IS ALWAYS THERE FOR THE RESIDENTS
A massive thanks to Karoo and lucian
Even the front desk team you guys are doing an incredible job
Once again big thank you guys
3 June 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Mourya,
Thank you for your wonderful feedback!
We're thrilled to hear that our Maintenance team, especially Karol and Lucian, have been so supportive and available for our residents. Your kind words will be shared with the entire team.
Thanks,
Faysal - Resident Manager
Top location, top maintenance
I have been living here from 18 months, a top apartment and above all with a maintenance service that is really excellent: any problem is solved so rapidly and efficiently, even during weekends or night time.
6 June 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Michele,
Thank you for your fantastic review and for being a valued member of our community for the past 18 months.
We're delighted to hear that our Maintenance Team has been so responsive and effective in resolving issues, even during weekends and nights; I will certainly share your kind words with our Maintenance Team.
Thanks,
Faysal - Resident Manager
It’s a lovely experience living at…
It’s a lovely experience living at Ferrum. All the staff, including reception and maintenance staff are friendly and helpful :) The environment is good and transportation is easy.
3 June 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Yunhan,
Thank you for your fantastic review!
We're thrilled to know that you appreciate our friendly and helpful staff, as well as the convenient transportation and lovely environment at Ferrum. I will certainly pass on your kind words to our Resident and Maintenance teams.
Thanks,
Faysal - Resident Manager
Best Residents and Maintenance Team
Anne, Jana, Faysal and Omer are a fantastic credit to the team. Super helpful and friendly and very informative.
Karol, Lucian, Luca, Jack and Andrea are incredible at responding quickly and carrying out the job in a timely fashion.
5 STARS TO THE GOLDEN TEAM IN FERRUM.
9 June 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Luke,
Thank you for the glowing review!
We are so fortunate to have such an incredible team who consistently goes above and beyond for our residents.
We are glad to hear that your experience with our Team was excellent and will be sure to pass your kind words onto them all.
Kind regards,
Faysal - Resident Manager
Amazing staff and beautiful building.
Amazing staff and beautiful building.
5 June 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Guy,
Thank you for your lovely review!
We're pleased you enjoyed our building and found our team amazing!
Kind regards,
Petra, Resident Manager
The Resident Team are very helpful and…
The Resident Team are very helpful and kind always welcoming and making us feel comfortable especially Faysal,Jana,Anne and Omer have been quick to help with any problems we come across.
4 June 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Piotr,
Thank you for your kind words! We pride ourselves on having a welcoming and helpful team, and we're so glad, Jana, Anne and Omer were able to assist you.
We will be sure to pass your feedback onto the team.
Kind regards,
Faysal - Resident Manager
I’ve had a really good experience…
I’ve had a really good experience living in Ferrum. The building is comfortable, the facilities are reliable, and everything you need is here — but the real standout is the maintenance team.
They’re always quick to respond, friendly, and genuinely committed to keeping everything running smoothly.
Living here feels stress-free because of the the team. Really appreciate all the hard work they do.
3 February 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Amir,
Thank you for sharing your positive experience at Ferrum!
Our team takes pride in providing exceptional service and creating a stress-free living environment for our residents. We are delighted to hear that you have had a great experience and we appreciate your recognition of their hard work.
We will be sure to pass your feedback onto the team.
Kind regards,
Faysal - Resident Manager
5 Star Staff
Have been with the community for a year and they never fail to give a excellent service. From residents to maintenance team all have been very supportive and friendly. Special mention to Lucian for going out of the way making us feel like home. Big thank you to Faysal, Jana and Anne for a very smooth move -in.
1 June 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Liza,
Thank you for your kind words!
We are so happy to hear that you have been pleased with our service and that our team has made you feel at home.
I will be sure to pass your feedback onto the wider team, with special mentions to Jana, Anne and Lucian.
Kind regards,
Faysal - Resident Manager
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