Quintain Living - Repton Gardens Reviews 

45
TrustScore 4.5 out of 5

4.5

1 Wellers Way, HA9 0UJ Wembley, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I moved here 3 months back but cant deny the fact that this place is like a home to me now. I love every bit of it. The maintenance team is so quick to respond to the reportes issue and solve it quick... See more

Company replied

Rated 5 out of 5 stars

We have just moved from France due to professional reason. After considering different options, Quintain just showed up as the best one. Easy communication, great location and fast turnaround (we mov... See more

Company replied

Rated 5 out of 5 stars

I’ve had a great experience with Quintain Living. Elaine was incredibly helpful throughout — she took the time to explain everything clearly over calls and was always quick to respond to emails, w... See more

Company replied

Rated 5 out of 5 stars

We really enjoy living at Repton Gardens. The flats and amenities make it such a great place to call home. On top of that, Janet at the reception is the mvp! She’s always in such a good mood and so he... See more

Company replied


Company details

  1. Apartment Building

Written by the company

Brand new studio to 4 bedroom apartments to rent at Wembley Park. There are no hidden fees. Bills are all set up and ready to go. Find your brand new home today.


Contact info

  • 1 Wellers Way, HA9 0UJ, Wembley, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

45 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(45)

201 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

AMAZING EXPERIENCE

I moved here 3 months back but cant deny the fact that this place is like a home to me now. I love every bit of it. The maintenance team is so quick to respond to the reportes issue and solve it quickly. The desk area team is supportive & really friendly. I have come across some amazing team from quintain that has made my life easy such as Liza parsana from the residence team;And dalia & julia from the leasing team. The area is great, they organise alot of social events so that the neighbours can interact. Its totally safe area to be in and the interiors and the storage space they provide in london is amazing!

26 May 2026
Unprompted review
Quintain Living - Repton Gardens logo

Reply from Quintain Living - Repton Gardens

Hi Radhika,

Thank you for your wonderful review!

We're thrilled to hear that you feel at home here and appreciate your kind words. We'll be sure to share your feedback with the team!

Petra, Resident Manager

Rated 5 out of 5 stars

Liza at the Reptons Gardens is very…

Liza at the Reptons Gardens is very helpfull, always smile and make a positive and professional decorum.
Cheers
Liza 😊

25 March 2026
Unprompted review
Quintain Living - Repton Gardens logo

Reply from Quintain Living - Repton Gardens

Hello Avinash,

Thank you for your kind words.

We are delighted to hear that Liza has made such a positive impression, we'll be sure pass your positive feedback on to her.

Kind regards,
Petra, Resident Manager

Rated 5 out of 5 stars

Smoothest move in ever !

We have just moved from France due to professional reason. After considering different options, Quintain just showed up as the best one. Easy communication, great location and fast turnaround (we moved in 7 days).
That journey was made very clear and smooth thanks to Dalia and Julia that took care of us. I really recommend.

27 March 2026
Unprompted review
Quintain Living - Repton Gardens logo

Reply from Quintain Living - Repton Gardens

Hello Nathanael,

Thank you for your kind feedback!

We are delighted to hear that your move went smoothly and that you had a positive experience throughout the process. We'll be sure to share your comments with Dalia and Julia.

Kind regards,
Petra, Resident Manager

Rated 5 out of 5 stars

Nice place Repton Garden

Adrian from Sales team finds a wonderful apartment suit me. And Julia from Tenancy team who is helpful and great. I like the Repton Garden and I love all teams.

13 March 2026
Unprompted review
Quintain Living - Repton Gardens logo

Reply from Quintain Living - Repton Gardens

Hello Lee,

thank you for taking the time to leave us a review and for your kind words!

We'll ensure your lovely feedback is passed on to the relevant teams!

Kind regards,
Petra, Resident Manager

Rated 5 out of 5 stars

I’ve had a great experience with…

I’ve had a great experience with Quintain Living. Elaine was incredibly helpful throughout — she took the time to explain everything clearly over calls and was always quick to respond to emails, which made the whole process feel smooth and stress-free.

Julia was just as helpful when it came to the booking side of things, keeping communication clear and efficient and making everything easy to manage.

Overall, a really positive experience from start to finish.

19 March 2026
Unprompted review
Quintain Living - Repton Gardens logo

Reply from Quintain Living - Repton Gardens

Hello Tom,

Thank you for taking the time to leave us a review and for your kind words.

We are delighted to hear that you had such a positive experience throughout. We will ensure your feedback is shared with Elaine and Julia!

Kind regards,
Petra, Resident Manager

Rated 5 out of 5 stars

Quick and clear responses

Quick and clear responses. Most of the process was done online, amazingly convenient.

20 January 2026
Unprompted review
Quintain Living - Repton Gardens logo

Reply from Quintain Living - Repton Gardens

Hello Christopher,

Thank you for your review!

We’re glad the online process and our response time worked well for you.

Kind regards,
Petra, Resident Manager

Rated 5 out of 5 stars

Massive shoutout to Jonathan

Massive shoutout to Jonathan - he always goes above and beyond for me and all residents! Thank you!

31 October 2025
Unprompted review
Quintain Living - Repton Gardens logo

Reply from Quintain Living - Repton Gardens

Hi Callum,

Thank you so much for the wonderful feedback! We’ll be sure to pass your kind words on to Jonathan.

Kind regards,
Petra, Resident Manager

Rated 5 out of 5 stars

Thanks Kumar

Thanks Kumar, assisted finding a suitable unit.

3 October 2025
Unprompted review
Quintain Living - Repton Gardens logo

Reply from Quintain Living - Repton Gardens

Hi Ahmad,

Thank you for taking the time to leave us a review.

We're glad to hear that Kumar was able to help you find a suitable unit, and we'll be sure to pass your kind words on to him.

Kind regards,
Petra, Resident Manager

Rated 1 out of 5 stars

I would strongly advise against renting…

I would strongly advise against renting with Quintain Living. My experience has been nothing short of horrible. The staff are completely incompetent or unreachable and constantly try to overcharge for the most ridiculous things. Even worse, they seem to think it’s acceptable to enter your apartment without notice, which is a total invasion of privacy and completely unprofessional. For the price they charge, you would expect basic respect and proper management, but instead you’re left frustrated and disappointed. I would never rent from them again and wouldn’t recommend them to anyone.

23 September 2025
Unprompted review
Quintain Living - Repton Gardens logo

Reply from Quintain Living - Repton Gardens

Hi Jade,

Thank you for your feedback. We're sorry to hear about your experience and take your concerns seriously.

I believe that we have been in email communication over the past few days, though the name associated with this Trustpilot review appears slightly different, and we’re hopeful we can resolve this for you soon.

Kind regards,
Petra, Resident Manager

Rated 5 out of 5 stars

Kumar was an amazing host from the…

Kumar was an amazing host from the viewing to finalising the contract and move in. It was so seamless and welcoming.

1 September 2025
Unprompted review
Quintain Living - Repton Gardens logo

Reply from Quintain Living - Repton Gardens

Hi Eva,

Thank you for your kind feedback.

We're glad to hear Kumar had such a positive impact on your move-in experience. Welcome to your new home!

Kind regards,
Petra, Resident Manager

Rated 5 out of 5 stars

We really enjoy living at Repton…

We really enjoy living at Repton Gardens. The flats and amenities make it such a great place to call home. On top of that, Janet at the reception is the mvp! She’s always in such a good mood and so helpful whenever we need anything. Anytime we’ve had an issue she goes above and beyond to make sure it’s resolved quickly and smoothly. It makes such a difference having someone so kind and reliable here and we really appreciate everything she does x

17 August 2025
Quintain Living - Repton Gardens logo

Reply from Quintain Living - Repton Gardens

Hi Katerina,

Thank you for the lovely feedback!

We're so glad to hear you're enjoying life at Repton Gardens. Janet will be delighted to know her support has made such a positive impact.

Kind regards,
Petra, Resident Manager

Rated 5 out of 5 stars

Repton Gardens - Janet is very helpful and alway willing…

Janet is very helpful and alway willing to go the extra mile, happy and cheerful and very caring.

16 August 2025
Unprompted review
Quintain Living - Repton Gardens logo

Reply from Quintain Living - Repton Gardens

Hello,

Thank you for your lovely feedback! We're thrilled to hear that Janet has made such a positive impression. We'll be sure to pass along your kind words!

Kind regards,
Petra, Resident Manager

Rated 5 out of 5 stars

The experience has been quite good

The experience has been quite good, I have been living here for past 1.5 years and the team has been really helpful. Jonathan specifically has been very kind in helping me with my deed of variation. He made the process seamless and Ina timely manner. Overall, great place to live.

15 August 2025
Unprompted review
Quintain Living - Repton Gardens logo

Reply from Quintain Living - Repton Gardens

Hello Roshni,

Thank you for your kind words.

We're glad to hear you've had a positive experience over the past 1.5 years. It's great to know Jonathan was able to assist you smoothly with your deed of variation, we'll be sure to share your appreciation with him.

Kind regards,
Petra, Resident Manager

Rated 5 out of 5 stars

Extremely helpful residents team

Extremely helpful residents team. Shout out to Jonathan and Shelby for Cherry House, Repton Gardens!

15 August 2025
Unprompted review
Quintain Living - Repton Gardens logo

Reply from Quintain Living - Repton Gardens

Hello Himangi,

Thank you for taking the time to leave us a review.

We're glad to hear you've had a great experience with the residents' team. Jonathan and Shelby will be thrilled to know their support is appreciated!

Kind regards,
Petra, Resident Manager

Rated 5 out of 5 stars

Great living environment

I have had such a positive experience living here for over 2 years. The building has everything you need to live comfortably, accessing most necessities within the building itself (or close proximity).
The residential team are always quick to respond to maintenance requests and always keep the building clean, safe and welcoming. One of the things I really appreciate is how they always greet everyone with warm "Good morning " or "Have a nice day ". It might seem like a small thing, but it really makes a big difference and adds a personal touch to everyday interactions.
All this truly create a great living environment.

14 August 2025
Unprompted review
Quintain Living - Repton Gardens logo

Reply from Quintain Living - Repton Gardens

Hello Aga,

Thank you for the kind words!

We're glad you've had such a great experience over the past two years. It's wonderful to hear that the team’s friendliness and quick support have made a real difference.

Kind regards,
Petra, Resident Manager

Rated 5 out of 5 stars

Janet at the reception desk in Repton…

Janet at the reception desk in Repton Gardens, Wembley, is an outstanding and genuinely lovely person. Anytime I’ve needed help, she’s gone above and beyond with a warm smile and a calm, professional attitude. Whether it’s tracking down a parcel, answering questions, or assisting with building services, she handles everything quickly and efficiently, always making you feel like a priority. Her attention to detail, kindness, and positive energy make a real difference to everyone who lives here. Janet brings a personal touch to the building that makes Repton Gardens feel more like a community.

28 July 2025
Unprompted review
Quintain Living - Repton Gardens logo

Reply from Quintain Living - Repton Gardens

Hello Amir,

Thank you so much for taking the time to leave us a review and your kind words.

We're thrilled to hear how much of a positive impact Janet’s made! We'll be sure to pass your kind words on to her.

Kind regards,
Petra, Resident Manager

Rated 5 out of 5 stars

5 star resident team

We have lived in Repton Gardens for a year and the staff is amazing. Janet, Emmanuel, Jonathan and Steven are the Big 4!

I do want to say that Janet has really gone above and beyond for us and had a speedy resolution she found for our mattresses in the flat as well as finding maintenance to help us with our flickering lights. She always has a friendly smile too. We appreciate you so much.

YL and NM

13 July 2025
Unprompted review
Quintain Living - Repton Gardens logo

Reply from Quintain Living - Repton Gardens

Hi YL,

Thank you for taking the time to leave us a review.

I'm delighted to hear that the team was helpful and that Janet made such a positive impression. I'll be sure to pass along your kind words!

Kind regards,
Petra, Resident Manager

Rated 4 out of 5 stars

Thank you, Janet!

Janet has been nothing short of outstanding - without her help, we would have struggled to sort out the issues we were experiencing with one or our appliances.
What would have made this review a 5/5 would have been more proactive communications from management, particularly given we had to chase before getting a response.

Thank you, Janet! You are amazing!

2 July 2025
Unprompted review
Quintain Living - Repton Gardens logo

Reply from Quintain Living - Repton Gardens

Hi Ana-Maria,

Thank you for taking the time to leave us a review.

We're so glad Janet was able to help – she truly is a star. We appreciate your feedback on communication and will work to improve. Your input helps us do better!

Kind regards,
Petra, Resident Manager

Rated 5 out of 5 stars

amazing team!!

As a contractor who works constantly in Repton Gardens, Jonathan has always been an amazing person who supports my every query and question. Petra is also amazing and I love the Repton Team! THANK YOU ALL!

7 July 2025
Unprompted review
Quintain Living - Repton Gardens logo

Reply from Quintain Living - Repton Gardens

Hi Zsuzsanna,

Thank you for your kind words.

We're delighted to hear that the Repton Gardens team have been such a great support.

Kind regards,
Petra, Resident Manager

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look