Been loving living here the last few months! The Luna building has more residents in it, making it feel a bit more like a community of people. I especially love meeting whoever's at the desk downstair... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What an amazing service these team have in Ferrum especially a big thanks for the maintenance team for being available 24/7 and taking care of the people living in the flat You can always conta... See more
Company replied
Anne, Jana, Faysal and Omer are a fantastic credit to the team. Super helpful and friendly and very informative. Karol, Lucian, Luca, Jack and Andrea are incredible at responding quickly and car... See more
Company replied
Ciara is truly the glue of this building. She keeps everything running so smoothly and is incredibly efficient - things just get sorted quickly and without any fuss, which makes a huge difference day... See more
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Company details
Written by the company
Brand new studio to 4 bedroom apartments to rent at Wembley Park. There are no hidden fees. Bills are all set up and ready to go. Find your brand new home today.
Contact info
40 Olympic Way , HA9 0GU, Wembley, United Kingdom
- 020 3151 1937
- aggregators@quintainliving.com
- quintainliving.com
4.6
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Chuck - Repton Gardens Reception
I would like to review one of the lovely reception staff in Repton Gardens: Chuck. He's always smiling and making sure the residents are having a great day and super friendly and polite. You know he genuinely listens to you because he will remember what you've mentioned before and has helped us many times with any kind of problem we've had. The staff has changed a lot in the past two years in the building, hope Chuck stays as long as possible and that new arrivals can learn amazing customer service skills from him!
6 July 2026
Unprompted review
Ferrum buidling by far is the best
Ferrum buidling by far is the best. The team are always there to help. Especially Omer and Anne
3 July 2026
Unprompted review
Reply from Quintain Living
Hi HuSnain,
Thank you for your wonderful feedback!
We're thrilled to hear that you find the Ferrum building the best and appreciate the support from Omer and Anne; I'll be sure to pass on your kind words to them.
Thanks,
Faysal - Resident Manager
The team at Ferrum have been a great…
The team at Ferrum have been a great assistance to me, they are fast and efficient with any maintenance concerns I may have. The team at reception is knowledgeable and go beyond their scope of duties to help me where they can.
The team at Ferrum is truly appreciated by me
2 July 2026
Unprompted review
Reply from Quintain Living
Hi Liam,
Thank you for your wonderful feedback!
We're thrilled to hear that our team has been fast and efficient in addressing your maintenance concerns, and I will make sure to pass on your kind words to our Resident Team, especially to those who went above and beyond to assist you.
Your appreciation means a lot to us as we strive to create a supportive community for all our residents.
Thanks,
Faysal - Resident Manager
Nice Apartment with Amazing Team
I loved Ferrum during my lease term. Amazing apartment with a very nice neighborhood. However what really stood out was the Ferrum team, Lucian and his team was truly lovely and friendly, genuinely helpful and was outstanding ❤️❤️
2 July 2026
Unprompted review
Reply from Quintain Living
Hi Yiyi,
Thank you for your wonderful review!
We're thrilled to hear you loved your time at Ferrum and felt supported by Lucian and the team; I'll be sure to share your kind words with them and we hope to welcome you back in the future.
Thanks,
Faysal - Resident Manager
The building is very lovely and the…
The building is very lovely and the team is welcoming.
2 July 2026
Unprompted review
Reply from Quintain Living
Hi Rizwan,
Thank you for your wonderful review!
We're thrilled to hear you find our building lovely and that our team has made you feel welcome; I will be sure to share your kind words with the team.
Thanks,
Faysal - Resident Manager
I've had a fantastic experience living…
I've had a fantastic experience living at Solar. The building is well maintained, secure, and a great place to call home. A special thank you to Bolaji, who consistently provides outstanding service. She is professional, friendly, responsive, and always willing to go the extra mile to help residents.
1 June 2026
Unprompted review
Reply from Quintain Living
Hi. Thank you so much for your wonderful review! We're delighted to hear that you've had such a fantastic experience living at Solar and that you enjoy the well-maintained, secure environment we strive to provide.
A special thank you for recognising Bolaji. She'll be thrilled to hear your kind words. Providing friendly, responsive service and going the extra mile for our residents is something we're very proud of, and it's great to know her efforts have made such a positive impact on your experience.
Thank you for taking the time to share your feedback. We truly appreciate it and look forward to continuing to make Solar a great place to call home. Regards. Daniel - Resident Manager
The building is very lovely.When we…
The building is very lovely.When we come in we are welcomed by the team who help us with giving access and making our jobs easy
1 July 2026
Unprompted review
Reply from Quintain Living
Hi Marty,
Thank you for your wonderful feedback!
We're delighted to hear that you find our building lovely and appreciate the warm welcome from our team. We'll be sure to share your kind words with them.
Thanks,
Faysal - Resident Manager
The residents team are really…
The residents team are really responsive and friendly to your needs and concerns and is one of the best out there. Special thanks to Faisal👍
18 June 2026
Unprompted review
Reply from Quintain Living
Hi Vishnu,
Thank you for your wonderful feedback!
We're thrilled to hear that our Resident Team, especially Faysal, has been responsive and friendly to your needs. Your kind words will be shared with the team, and we appreciate you being a valued member of our community.
Thanks,
Daniel - Resident Manager
Quintain living Ferrum has great…
Quintain living Ferrum has great maintenance who help out with even the smallest of issues! I have lived here for a year and a special shoutout to Lucien for being so helpful! Very appreciated.
26 June 2026
Unprompted review
Reply from Quintain Living
Hi Nish,
Thank you for your wonderful review!
We're thrilled to hear that our maintenance team, especially Lucian, has been so helpful to you during your time here; your appreciation means a lot to us and we'll be sure to pass on your kind words to him.
Thanks,
Faysal - Resident Manager
Very great customer service
Very great customer service. Lovely rooms with a great view of London and wembly stadium. Very soundproof
12 June 2026
Unprompted review
Anne-Julie really helpful and warm…
Anne-Julie really helpful and warm towards residents
18 June 2026
Unprompted review
Reply from Quintain Living
Hi Shelby,
Thank you for your wonderful feedback about Anne-Julie.
We're delighted to hear that her warmth and helpfulness have made a positive impact on our residents' experience, and I will be sure to share your kind words with her.
Thanks,
Faysal - Resident Manager
We had an amazing and outstanding…
We had an amazing and outstanding experience with Faysal at Ferrum 2. The team is very responsible and prompt in replies always on the toes to respond back to queries. We have found the team very professional and supportive. Keep up the hard work and customer service as a priority like always
18 June 2026
Unprompted review
Reply from Quintain Living
Hi there,
Thank you for your wonderful feedback!
We're thrilled to hear that you had an amazing experience with Faysal and our team at Ferrum, and I will certainly pass on your kind words to him.
Your recognition of our team's professionalism and promptness means a lot to us. Thanks again for sharing your experience!
Kind regards,
Daniel - Resident Manager
Lucian and Maintenance Team
I'd like to give a special shout-out to our incredible maitenance team, who truly go above and beyond every single day. Their hard work, professionalism and dedication make such a positive difference, and we're so grateful to have them. A special mention has to go to Lucian, who consistently delivers outstanding service with a friendly attitude and exceptional attention to detail.
29 June 2026
Unprompted review
Reply from Quintain Living
Hi Charlotte,
Thank you for your wonderful feedback!
We're thrilled to hear that our Maintenance Team, especially Lucian, has made such a positive impact on your experience as a resident, and we will certainly pass on your kind words to him and the team.
Thanks,
Faysal - Resident Manager
I’ve had a really positive experience…
I’ve had a really positive experience living with Quintain Living. The apartments are modern, well designed, and the amenities are excellent, making it a great place to call home.
One of the standout aspects has been both the Resident Team and Maintenance Team. They are always quick to respond, professional, kind and friendly, and any issues are resolved efficiently and to a high standard. It’s reassuring to know that things are taken care of so promptly, and their excellent service has made a real difference to our experience.
Overall, Quintain Living has been a fantastic place to live. The Resident Team is welcoming, the building is well maintained, and I would happily recommend it to anyone looking for a high quality rental home.
27 June 2026
Unprompted review
Reply from Quintain Living
Hi Bensu,
Thank you for your wonderful feedback!
We're thrilled to hear that you find our apartments modern and well-designed, and that our Resident Team and Maintenance Teams have made such a positive impact on your experience.
I will be sure to share your kind words to both teams. We appreciate you being part of our community and your recommendation means a lot to us.
Thanks,
Faysal - Resident Manager
Ferrum is a superb BUILDING to live in…
Ferrum is a superb BUILDING to live in And Quintain are an amazing company that look after you really well even when things go wrong I have a first class service team who are always there for you. And highly recommend if you’re looking to rent rather than buying in London even if it’s just for a launchpad for a year like it was for us you should take a look at this place
26 June 2026
Unprompted review
Reply from Quintain Living
Hi Campbell,
Thank you for your wonderful review!
We're thrilled to hear that you find Ferrum a superb place to live and that our First Class Team have been there for you.
Your recommendation means a lot to us, and I will be sure to pass your kind worder onto the wider team.
Thanks,
Faysal - Resident Manager
Residence team - is what makes worth our rent
Ive been living in London for more than 5 years and moved to many places in that time. But I think i finally found the place to enjoy my tenancy. Special thanks to the residence team who have made this possible. They are just fan-ducking-tastic with the level of service they are providing when fixing, assisting or just sorting things out for us. i just never experinced this level of commitment to the residents' well-being ever in any place ive been to.
21 June 2026
Unprompted review
Reply from Quintain Living
Hi Bartu,
Thank you for your wonderful feedback!
We're thrilled to hear that our Resident Team has made such a positive impact on your experience, and I will be sure to share your kind words with them.
Your satisfaction is our priority, and we're glad you've found a place to truly enjoy.
Thanks,
Faysal - Resident Manager
Staff were very welcoming and helpful
Staff were very welcoming and helpful. Would definitely return and recommend
13 June 2026
Unprompted review
Reply from Quintain Living
Dear Mia,
Thank you for the kind words! We are glad to hear that our team provided a welcoming and helpful experience. We can't wait to have you back and appreciate your recommendation.
Kind regards,
Ifty - Assistant Resident Manager
What an amazing service these team have…
What an amazing service these team have in Ferrum especially a big thanks for the maintenance team for being available 24/7 and taking care of the people living in the flat
You can always contact the team anytime needed don’t need worry whether it’s a Sunday or a bank holiday
MAINTENANCE TEAM IS ALWAYS THERE FOR THE RESIDENTS
A massive thanks to Karoo and lucian
Even the front desk team you guys are doing an incredible job
Once again big thank you guys
3 June 2026
Unprompted review
Reply from Quintain Living
Hi Mourya,
Thank you for your wonderful feedback!
We're thrilled to hear that our Maintenance team, especially Karol and Lucian, have been so supportive and available for our residents. Your kind words will be shared with the entire team.
Thanks,
Faysal - Resident Manager
Top location, top maintenance
I have been living here from 18 months, a top apartment and above all with a maintenance service that is really excellent: any problem is solved so rapidly and efficiently, even during weekends or night time.
6 June 2026
Unprompted review
Reply from Quintain Living
Hi Michele,
Thank you for your fantastic review and for being a valued member of our community for the past 18 months.
We're delighted to hear that our Maintenance Team has been so responsive and effective in resolving issues, even during weekends and nights; I will certainly share your kind words with our Maintenance Team.
Thanks,
Faysal - Resident Manager
It’s a lovely experience living at…
It’s a lovely experience living at Ferrum. All the staff, including reception and maintenance staff are friendly and helpful :) The environment is good and transportation is easy.
3 June 2026
Unprompted review
Reply from Quintain Living
Hi Yunhan,
Thank you for your fantastic review!
We're thrilled to know that you appreciate our friendly and helpful staff, as well as the convenient transportation and lovely environment at Ferrum. I will certainly pass on your kind words to our Resident and Maintenance teams.
Thanks,
Faysal - Resident Manager
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