I've canceled over a month ago and they still charged me and claimed they can't find my account after giving them two different email addresses! I find this as a bad attempt for fraudulent activity.... See more
Company replied
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See what reviewers are saying
I cannot get this cancelled. I've sent a request to their support team and they cannot "find" my account. I've followed their directions to cancel for the past week and keep getting error messages on... See more
Company replied
This is a total scam. I looked at their website, however, I don’t remember opening a subscription and yet they are charging my Apple account. I never downloaded the app until they started charging my... See more
Company replied
My wardrobe was always a mess, and I never could get it sorted so that all my pieces go well with each other. Then I spent 30 mins each time to try to make something of it, which isn’t leggings a... See more
Company replied
Company details
Written by the company
Meet Stylio — your AI-powered stylist that provides thoughtful, personalized fashion guidance every day, helping you look polished with ease. Whether you're returning to work, starting a new chapter, or simply want to refresh your wardrobe, Stylio helps you dress with confidence — without spending hours or hiring a consultant.
Contact info
United States
- support@stylio.fashion
- quiz.stylio.fashion
1.7
Bad
49 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
User-friendly and stylish
Stylio has such a user-friendly interface, and it's so easy to navigate through the app. The variety of styles is incredible, and every piece I bought has been perfect for my wardrobe. Will definitely keep using it!!
12 January 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hey Carlye! Thank you for your support and enthusiasm for our app! We're firmly committed to delivering outstanding user experiences and will continue striving for excellence. If you ever need help, don't hesitate to contact us directly at support@stylio.fashion. We're always there to help.
Had a look. Don’t bother.
Had a look, got the app, filled in some details. The app tells me I have red hair and grey eyes and need jumpers. Actually I’m grey haired, blue eyed and asked for tropical climate wardrobe. So I guess it met my expectations…. 😂
12 January 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hi Tracey!
Thank you for sharing your feedback — we completely understand how frustrating this can be. Occasionally, our system may make mistakes in determining your color type, but this can be corrected by completing the analysis again.
Please feel free to reach out to us at support@stylio.fashion with the subject line “Stylio.Review”, and we’ll send you all the necessary instructions to redo the analysis and ensure your future style recommendations are more accurate.
We really appreciate your feedback, as it helps us continually improve Stylio and provide a better experience for you!
Fantastic customer service
I had a small login issue with an app and reached out to Stylio’s customer service. They were incredibly helpful and resolved everything quickly. It's rare to find such good customer support these days. Thank you Anica, you made my day better!
9 January 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello Luis!
Thank you, your feedback is precious to us! If you ever need help, don't hesitate to contact us directly at support@stylio.fashion. We're always there to help.
After I had paid my $A19.99…
After I had paid my $A19.99 subscription to Stylio, I discovered that Stylio only suggested Northern hemisphere winter wardobe garments for the opposite season to ours in Australia (which is a very hot and humid summer). Obviously, Stylio website only caters for Northern hemisphere clients!
I sent them a request for a refund of my subscription $$ explaining that their wardrobe suggestions for me were invalid due to oppisite hemispheres.
I HAVE NOT RECEIVED A RESPONSE FROM THEM IN OVER SIX WEEKS!! AND... no guessing....NO REFUND
7 December 2025
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello,
We're so sorry to hear that! Can you email us again at support@stylio.fashion with the subject line "Stylio.Review" so our team can escalate your case and investigate this further. We look forward to hearing from you soon!
WRONG COLORS AND NO EASY WAY TO CORRECT
I took my photo and it said I had brown hair and green eyes! I have brownish black hair with brown eyes and my skin tone was darker than what it said I was. I couldn’t find an easy way to correct it. I was SO ANNOYED. Initially I wondered why it gave me the wrong wardrobe colors for my hair color and skin tone. I really wanted to like this App. VERY DISAPPOINTED.
4 January 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello Ann,
We're sorry to hear that Stylio didn't meet your expectations. We’d love to understand more about what you were looking for so we can improve. Please reach out to us at support@stylio.fashion with the subject line "Stylio.Review" so we can discuss your experience and see how we can help. Your feedback is very important to us.
Beware of this AI company!
I did not intentionally purchase a subscription but my credit card has been charged every month. I have emailed their customer service link, but I have not been reimbursed; they keep charging me for something I have never used. I haven’t even downloaded their ap.
Beware of this company. It’s all AI and I haven’t been able to contact a real person. I’m hoping that it’s true that someone connected with this company does read and reacts to reviews.
27 December 2025
Unprompted review
Reply from Stylio - Personal AI Stylist
Hey Helen! Thanks for reaching out. We never charge without customer consent—each step requires confirmation. When subscribing, card details are entered manually and auto-renewal is approved. We’re happy to review your case further. Please check your inbox—we’ve replied with details and have processed a refund for your last payment.
Very nice company to work with
Very nice company to work with. The customer service is excellent! Great ideas, give it a try
Jan G
19 December 2025
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello Jan,
Thank you so much for your kind words! We’re delighted to hear that you’ve had a great experience with our team and found our customer service helpful. Your support truly means a lot to us, and we appreciate you recommending Stylio to others. If you ever need anything, we’re always here to help, just write us at support@stylio.fashion!
It is not worth it
I received suggestions to sold out products, ones that never had my size and was served up the same suggestion multiple times across my trial period
19 December 2025
Unprompted review
Reply from Stylio - Personal AI Stylist
Hi Karen,
We're sorry to hear that Stylio didn't meet your expectations. We’d love to understand more about what you were looking for so we can improve.
Please reach out to us at support@stylio.fashion with the subject line "Stylio.Review" so we can discuss your experience and see how we can help. Your feedback is very important to us.
Legit?
I was setting up an account. Chose PayPal as my method of payment. A strange page came up- not the usual PayPal login, but I entered my email and password. Then it asked me for my credit card number. I immediately changed my PayPal account and verified it was on 2FA.
20 November 2025
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello there!
We use only the official PayPal checkout flow, so what you experienced doesn’t match our payment process. Please email us at support@stylio.fashion, so our team can investigate this further. We look forward to hearing from you soon!
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