Quorn Country Crafts Reviews 3

This is a well-stocked shop although it doesn't primarily to operate as a shop but as a privately-run school with a slight accent on quilting.

Walk-in customers are not really welcome. The first impressions are that 'you don't belong there'.

The 'shop' doesn't really cater for walk-in customers wanting needles or thread or accessories. Some of the shop staff are great: they are helpful and courteous. Others - around half - tend to be patronising, and snotty. For them, 'customers' are clearly an inconvenience that get in the way of attending to aspects of forthcoming training courses.

This establishment needs to make it clear whether it is a school or a shop, or BOTH.

The attitudes of staff also need to be addressed. Alienating a walk-in customer may mean they won't consider a dressmaking course.

A fabulous shop with a great range of products (fabric, yarn, threads.....). Very knowledgeable, helpful, and friendly staff. I've been a customer with them for many years and my experience with them has always been positive.

(It is worth noting that they are now no longer at the Church Gate address that is recorded on Trustpilot, they now have larger premises a few miles away.)

I love Quorn Country Crafts and I am delighted with the Pfaff Creative Sewing Machine. Not only is the product excellent so was the aftercare. It is great to know that I was not alone after I bought the machine and that I was being trained by people who actually knew their way around the machine. Everyone at Quorn is so polite and customers service is excellent. I will always order from Quorn.