Quotelifecover Reviews 76

Claimed to work for Direct Line, then Quoteline Direct, then Life Quote Direct. Calling about a life insurance policy they claim I have with Direct Line. This guy Daniel Williams (with an Indian accent) even told me I was paying £20 per month, and the policy was worth "somewhere between £30k and £40k". On questioning, he changed this to "definitely £40k".

This is all well and good, except I have never had a life policy with Direct Line and I'm certainly not paying them £20 per month.

They are definitely a bunch of con merchants!

They ask you if you want quote, then ask for details, then send your details to brokers and companies and they call you 1000 times!

Very helpful friendly and not pushy, they call you at a time that suits you even if it’s out of their hours. They find the product that suits you and give you options without forcing anything onto you.

The service that I have received from my advisor was fantastic. Everything explained clearly.
She also called back, the time and day we both agreed.
And was very polite and there was no pressure at all.
I would recommend this company to family and friends.

I just wanted a quote... I get you need to speak to people but i would like a ball part figure and what is included in the plan... before i waste probably 10 mins of my 30 min lunch break to something I may not be interested in... I would recommend forwarding quotes first...

Very clear advice and easy yes and no questions to complete happy days

Had an agent ring me same day. Very pleased with the service

Had a questionable experience with a mortgage broker offering insurance as an add-on. I knew that I needed to do some research on my own and used quote life cover as a recommendation from a friend. They called me in the morning after submitting all my information and talked me through all the offerings including additional products I brought up. Felt very at ease and felt my best interests were put first, i.e not over insuring

In regards to the previous reviews, have they considered there might have been a typo in their number? Also there is a number on the site to direct call. Don't feel the reviews reflect the service, so I wanted to point that out.

T

just got no feed back via e mail did not require phone calls

Great communication, help and guidance.

All my questions were answered, as I know little on how life cover, critical illness and terminal insurance policies work.

I was given good independent advise, so I could confidently make my choice on what was right for me.

I found them very knowledgable and honest. Our advisor went through different options explaining which would do what for us. He was courteous and kind at all times and I would happily recommend them.

Not great to date no one has contacted me and I now find that you aren't affilated to SCottish Provident but seem to be some sort of intermidary - which is not initally clear from your web site

Never got any calls or recommends so wouldn't recommend or use in the future

I looked around on line in order to obtain the best quality mortgage life insurance. I decided to use this company, what a mistake.

The initial call with the broker took over 40 minutes, the computer was very slow and the male on the phone had to repeat question time after time. It was taking that long he agreed to call the next day to finalise details with my husband and finish the call.

To give him credit, he called the next day. Despite the 40 minutes i spent on the phone the previous day though, i still had to give all my details again as his system had failed the day before and not saved all my answers. Not very nice when you are sharing such personal details with a stranger for the second time! He took my husbands details and the cover was agreed.

Within 5 minutes we then had a call from the company direct, with a few follow up questions, or so she said. She actually asked exactly the same questions the male had done twice before, as her computer did not have our answers! The delightful woman then put me on hold for 11 minutes whilst she found the correct down menu tab to put my very recent miscarriage in. Nice hey! Just what you want when you are still grieving.

She eventually agreed to call back once she had found the 'appropriate box.

A second call from her a few minutes later was no better, she informed me that she still couldnt find the correct box and asked me what to categorise it as! How about death.. of our unborn children.. I was upset and passed her to my husband. She then asked very personal questions of him, with no tact, empathy or diplomacy what so ever. The call was at an inappropriate time but she did not care - she clearly had a job to do and clearly wanted our money.

Having upset both my husband and i, i cancelled the application. Can you imagine what the company would be like of you actually needed them when god forbid a partner had died.

I understand that personal questions need to be asked, it is the nature of the business but having now organised insurance elsewhere i know it can be done in a better manner. A rude, impatient stranger on the end of a phone, with a poor computer system that does not record data, asking repeated personal questions about matters that are close to the heart and usually only discussed in a private environment with a medical profession is not the way to treat customers.

I would never recommend this company. I now know, from experience that there are better out there.

As of yet haven't had a reply, and me and my partner need it in place ASAP.

Agent was efficient and friendly and gave me all the information I needed.

No nonsense, no jargon, just clear and informative guidance. Very quick with results which did not disappoint. Delighted with my deal which was a third cheaper than my own bank offered me and I didn't do any of the legwork. More than happy to recommend.

I was really impressed with Quotelifecover; they were quick, immensely helpful and incredibly personable, which hardly ever happens these days. Definitely worth a pop.

Great service, easy to understand terminology. Everything explained and documented by adviser. Thank you.