R3 Physiotherapy Reviews 

225
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional level of care and support, noting that the therapist is incredibly professional, attentive, and exceptionally knowledgeable about various conditions. People consistently mention that the targeted treatments are highly effective at reducing severe pain and dramatically improving their overall physical mobility and daily life. Some people also felt that the thorough assessments, patient listening, and clear explanations made them feel completely comfortable and well-supported throughout. Reviewers deeply appreciate receiving practical advice, helpful exercises, and smooth communication that make every single appointment extremely worthwhile, reassuring, and pleasant.

What people talk about most

Staff

Consumers find staff to be exceptionally professional, knowledgeable, and caring during their appointments.... See more

Service

Customers had positive experiences with service, frequently praising the thorough assessments and highly... See more

Customer service

Users describe satisfaction regarding customer service, highlighting fast appointments and attentive care.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ryan is the best therapist I have EVER seen, and I have seen quite a few in my time. He immediately identified my left shoulder issue and gave me a series of exercises to complete daily which have hel... See more

Rated 5 out of 5 stars

I would like to specially thsnk Ryan for his hospitality and special care he rendered to me. Sincerly speaking i came to R3 Physiotheropy with a severe lower back pain i had after my surgery and the f... See more

Rated 5 out of 5 stars

Ryan quickly recognized that some of my challenges were neurological in nature. Consequently, Ryan penned a letter, leading to a swift referral to the hospital's neurosurgery department.Moreover, Ryan... See more

Rated 5 out of 5 stars

I was suffering with lower back pain, mostly stiffness and also problems with my thigh to knee joint, which I learned was my IT band. Ryan explained every movement and how it impacted on each muscle... See more


Company details

  1. Physiotherapist
  2. Health consultant
  3. Home Help
  4. Life Coach
  5. Physical Therapy Clinic
  6. Wellness Programme

Written by the company

Welcome to R3 Physiotherapy, where our primary objective is to prioritize your needs and help you achieve your goals. We understand that dealing with pain or discomfort can be challenging, and that's why we offer personalized solutions tailored to meet your specific needs. Our team of experienced professionals is dedicated to working closely with you every step of the way. We'll develop a customized treatment plan designed to address your unique situation, and we'll involve you in every aspect of your recovery process. We believe that the key to successful treatment is collaboration, and we're committed to empowering you to take control of your recovery. Our team will guide and support you throughout your journey, ensuring that you feel confident and well-informed. At R3 Physiotherapy, our ultimate goal is to help you feel resilient, revitalized, and relieved. We believe that by providing you with the tools and knowledge to take charge of your body, you'll be able to lead a better life. If you're ready to begin your journey towards a happier, healthier you, contact us today to schedule your appointment. We're here to help you achieve your goals and feel your best.


Contact info

4.8

Excellent

TrustScore 5 out of 5

225 reviews

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4.8

All reviews

(225)

45 reviews in the last 12 months

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Rated 5 out of 5 stars

Immense improvement after just one session

I went to see Ryan at R3 after 7 weeks of debilitating back pain radiating down my leg. Painkillers muscle relaxants nothing helped. But Ryan’s treatment was a god send, the manipulation and the laser along with the exercises worked wonders.. Thanks Ryan🙏🏼

13 October 2024
Unprompted review
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Reply from R3 Physiotherapy

Thank you for sharing your experience! We’re so glad Ryan’s treatment made such a difference and brought you relief after weeks of pain. It’s wonderful to hear how the manipulation, laser therapy, and exercises worked so well for you. Wishing you continued recovery and good health!

Rated 5 out of 5 stars

She is alot happier now and pain free,

We sent my mother-in-law to see Ryan in Ilford. She was in debilitating pain in her lower back for months. His consultation highlighted areas in her body that needed treatment. Long story short after 2 visits and suggested exercises to strengthen her glutea and quads, her pain has subsided, she is alot happier now and pain free, we have since referred 3 other people.

17 July 2024
Unprompted review
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Reply from R3 Physiotherapy

Thank you for sharing your mother-in-law’s journey! We’re thrilled to hear Ryan’s expertise and care brought her relief and improved her quality of life. It’s wonderful that she’s now pain-free and happier. Your trust and referrals mean so much to us—thank you for choosing and recommending R3 Physiotherapy!

Rated 5 out of 5 stars

R3 is a great experience

R3 is a great experience, and will always be my first choice should I ever have physical problems in the future. Ryan is so knowledgeable in his craft, and is warm and friendly.

1 June 2024
Unprompted review
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Reply from R3 Physiotherapy

Thank you for your kind words! We’re so glad to hear you had such a positive experience with R3 Physiotherapy. Ryan’s knowledge and friendly approach truly make a difference. We’ll always be here to support you whenever you need us!

Rated 5 out of 5 stars

Speechless 🙊

I was speechless after my first appointment. The treatment I received was amazing
Ryan knowledge and understanding of the the body is unbelievable. Through all the treatment, Ryan was transparent, showed total respect and empathy. My first appointment I struggled to walk with 2 crutches. After 6 appointment with Ryan, I could walk unaided and I was back in the gym.
Without Ryan intervention, his skills and knowledge I would not be were I am today.. 😊




12 March 2024
Unprompted review
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Reply from R3 Physiotherapy


Thank you for sharing your incredible journey! It’s truly inspiring to hear how Ryan’s expertise, empathy, and care helped you regain your mobility and get back to the gym. Your progress speaks volumes about your determination and his skill. Wishing you continued strength and success on your journey—thank you for trusting R3 Physiotherapy!

Rated 2 out of 5 stars

I came across this advert regarding…

I came across this advert regarding dealing with pain.
Ryan who was my physiotherapist asked few questions and showed me how my mobility was and how to improve with strengthening my muscles with exercises.
I thank Ryan for showing me how to target the muscle with exercises.
I sincerely recommend anyone with pains to reach out to Ryan .

9 July 2024
Unprompted review
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Reply from R3 Physiotherapy

Thank you for sharing your experience! It’s wonderful to hear how Ryan’s guidance helped you improve your mobility and strengthen your muscles. Your recommendation means a lot, and we’re glad you found the exercises helpful. Wishing you continued progress and relief!

Rated 4 out of 5 stars

Professional & Informative!

Ryan was great! He was charismatic, laid back and easy to talk to (both professionally & just about life in general), and he came across very knowledgeable in diagnosis and creating a plan of action. He suggested a number of exercises for me to do at home to tackle my back, hip, knee and general core stability problems (the app was also helpful in having instructional videos, exercise timers and progress tracker)

11 July 2024
Unprompted review
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Reply from R3 Physiotherapy

Thank you for sharing your experience! It’s great to hear that Ryan’s approachable and knowledgeable approach made you feel at ease. We’re glad the exercises and the app’s features, like the videos and progress tracker, have been helpful. Wishing you continued progress and improved stability!

Rated 5 out of 5 stars

Ryan was very good understood what I…

Ryan was very good understood what I was saying about my pain and where it was, told me some good exercises to do

1 July 2024
Unprompted review
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Reply from R3 Physiotherapy

Thank you for your feedback! We’re glad to hear Ryan understood your concerns and provided helpful exercises. Wishing you a smooth and speedy recovery!

Rated 5 out of 5 stars

Very Professional service.

I recently visited R3 Physio as I have been suffering with back and leg pain for several months.

I was seen by Ryan who I found was extremely professional and very knowledgeable he was able to explain the cause of my issues, which was great to know.

After 2 to 3 sessions, I was really able to feel improvement with the help of massages, laser treatment and specialised exercises.

I would highly recommend
Ryan at R3 Physio.

2 July 2024
Unprompted review
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Reply from R3 Physiotherapy

Thank you for sharing your experience! We’re so glad Ryan’s professionalism and expertise helped address the root cause of your back and leg pain. It’s great to hear that the massages, laser treatment, and exercises made a noticeable difference. Your recommendation means a lot—wishing you continued progress and good health!

Rated 5 out of 5 stars

I am beyond impressed with the quality…

I am beyond impressed with the quality of care I received in R3.
My physiotherapist, Ryan was exceptional. He took the time to thoroughly assess my condition and developed a personalized treatment plan that addressed my specific needs.
I have seen significant improvement in my mobility and pain level. Their expertise truly makes a difference.

12 June 2024
Unprompted review
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Reply from R3 Physiotherapy

Thank you for your kind words! We’re thrilled to hear about the significant improvement in your mobility and pain levels. Ryan’s dedication to personalised care and thorough assessments makes all the difference, and we’re so glad it had such a positive impact for you. Wishing you continued progress and good health!

Rated 1 out of 5 stars

I am extremely disappointed with the…


I am extremely disappointed with the service provided by R3 Physiotherapy. Despite my ongoing health issues and financial challenges, the company has shown a complete lack of consideration and flexibility.

I have been unwell and experiencing significant self-mobility issues, which has put me under considerable physical and financial strain. I reached out to R3 Physiotherapy multiple times to discuss my situation and explore options, including:

1. Transferring my treatment package to a family member or another client.
2. Arranging a more manageable payment plan with smaller monthly payments.

Unfortunately, R3 Physiotherapy has been unresponsive and unwilling to accommodate my needs. They have ignored my calls and, when they do respond, they are rude and unprofessional. This lack of support has led to additional stress, as I face an upcoming payment on June 9th that I can not afford, resulting in penalties from Klarna.

Given the severity of my situation and the reasonable solutions I proposed, I expected a more compassionate and cooperative response. Their dismissive and unprofessional behaviour has left me deeply dissatisfied. I would strongly advise against using R3 Physiotherapy, especially for anyone who may face similar hardships.

7 June 2024
Unprompted review
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Reply from R3 Physiotherapy


Thank you for sharing your feedback. We were disheartened to read your review, especially given the positive comments you shared via text message about your experience with Ryan.

We want to reiterate that the terms of our treatment packages, including the fees, were communicated clearly on multiple occasions before you agreed to them. These packages are highly personalised based on individual assessments and tailored to each client’s specific needs, which unfortunately means that transferring the last follow-up session to another person would compromise the effectiveness of the treatment planned for you.

Regarding the payment arrangements, these are managed directly by Klarna. For any adjustments to your payment plan, please contact Klarna directly to discuss potential options that may alleviate your financial burden.

We appreciate your understanding and are sorry to hear that the situation has not met your expectations. Thank you again for reaching out with your concerns.

Rated 5 out of 5 stars

Happy and relieved

My first session went well I could feel the difference soon after it was finish my back pain is now around 2 out of 10 before it was 8 or 9 getting out of bed each morning was in pain now I hardly feel any pain and Hats off to Ryan for the extra exercise tips.

26 April 2024
Unprompted review
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Reply from R3 Physiotherapy

Thank you for sharing your experience! We're delighted to hear that your first session improved your back pain so significantly and that Ryan's extra tips were helpful. We look forward to supporting your continued progress!

Rated 5 out of 5 stars

Great session with Ryan

Great session with Ryan. He took time to listen to the history of my injury then set about identifying weak points and problems. He was clear in his communication the whole time and explained what each exercise would target.

Also the web booking system made booking really simple.

8 May 2024
Unprompted review
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Reply from R3 Physiotherapy

Thank you for the fantastic feedback! We're glad to hear that Ryan's thorough approach and clear communication made a positive impact on your session. It’s great that our web booking system also added to your seamless experience. We look forward to your next visit!

Rated 5 out of 5 stars

I had been to 3 physios in Canary Wharf…

I had been to 3 physios in Canary Wharf before I found Ryan
Ryan was 100% more efficient he also told you through it not gave you apps to do at home
Ryan made me feel very very comfortable
He is very charming young man and knowledgeable thank you Ryan I feel so much better 10/10

13 March 2024
Unprompted review
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Reply from R3 Physiotherapy

Thank you for such a glowing review! We're thrilled to hear that Ryan's personal approach and expertise stood out so significantly compared to your previous experiences. It's wonderful to know he made you feel comfortable and helped improve your condition. Your feedback is greatly appreciated, and we look forward to continuing to provide top-notch care.

Rated 5 out of 5 stars

Fantsstic physiotherapy …

Physio with Ryan was amazing the treatment and exercise program was tailored to my specific needs along with information that regular physiotherapist do not give you.

Ryan cares about his patients and there well being.

I can safely say that following the exercise program that was given to me was fantastic and has really helped i am not experiencing any pain after receiving treatment.

I recommend R3 Physiotherapy 100%

17 April 2024
Unprompted review
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Reply from R3 Physiotherapy

Thank you for taking the time to share your wonderful experience with Ryan and R3 Physiotherapy! We're delighted to hear that the tailored treatment and exercise programme met your specific needs so effectively and that Ryan's dedication to patient care resonated with you. It's great to know that you're pain-free following your treatment.

We appreciate your recommendation and look forward to supporting your health and wellness in the future.

Rated 5 out of 5 stars

The information I got is educative and meet my expectations.

The information I got is educative. Ryan is enthusiastic, gentle.and professional. He knows his stuff.

23 March 2024
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Reply from R3 Physiotherapy

Thank you for your feedback! We’re thrilled to hear you found your session with Ryan both educational and enjoyable. His dedication to professionalism and care really stands out. We look forward to your next visit!

Rated 5 out of 5 stars

A great service for pain management

Ryan was an excellent support. In only 1.5 sessions, I learnt a lot about my mobility. Including causes of pain that I was not expecting to be made aware of. Ryan is friendly, professional and informative. His analysis and exercises given were very helpful and proved immediately effective. I think of it as almost an MOT for your mobility. If you're in pain, I would highly recommend this service.

5 March 2024
Unprompted review
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Reply from R3 Physiotherapy

Thank you for sharing your experience! It's fantastic to hear that Ryan was able to provide such valuable insights and immediate relief in just 1.5 sessions. We're glad you found his friendly, professional, and informative approach effective, akin to an MOT for your mobility. We appreciate your recommendation and look forward to continuing to support your well-being.

Rated 5 out of 5 stars

I was pretty nervous initially as my…

I was pretty nervous initially as my back is pretty bad but R3 made me trust them by their use of knowledge and techniques ! I experienced immediate pain relief, and they are the only people that have focussed on the cause not the problem and I am super hopeful that my pain journey will come to an end soon.

4 February 2024
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Reply from R3 Physiotherapy

Thank you for trusting us with your care and for sharing your positive experience. We're delighted to hear that you felt reassured by our knowledgeable approach and techniques, leading to immediate pain relief. It's great to know that our focus on addressing the root cause of your issue has given you hope for a pain-free future. We look forward to continuing to support your journey to wellness.

Rated 5 out of 5 stars

Ryan was great

Ryan was great. The pain is now less than before.

30 December 2023
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Reply from R3 Physiotherapy

Great to hear Ryan helped reduce your pain! Thanks for sharing your experience.

Rated 5 out of 5 stars

Great service

Great service

Ryan was able identify the problem and he gave me exercises to cure my problem.

I would definitely recommend him.

5 December 2023
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Reply from R3 Physiotherapy

Thank you for your feedback! We're glad Ryan could effectively identify the issue and provide helpful exercises. It’s wonderful to hear you'd recommend him. We look forward to seeing you again soon.

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