R3 Physiotherapy Reviews 209

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and caring approach, highlighting their ability to make clients feel comfortable and understood. The service provided is frequently described as effective, with many people reporting significant improvements in their conditions and overall well-being. Consumers also appreciate the positive and relaxing environment, contributing to a smooth and pleasant user experience. However, some customers also noted occasional issues with accessibility, specifically regarding staff availability after 5 pm, which impacted the usefulness of the intercom system.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff's professionalism,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the professional and effective... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers highlight the... See more

Fitness

Users describe positive interactions with fitness. Many reviewers report that the sessions helped them... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ryan is the best therapist I have EVER seen, and I have seen quite a few in my time. He immediately identified my left shoulder issue and gave me a series of exercises to complete daily which have hel... See more

Rated 5 out of 5 stars

I'd almost given up hope. Ryan was the eighth physio I met for ongoing ankle/foot problems, and he was the first to really try to understand the problem, then educate me as to what's going wrong. He s... See more

Rated 5 out of 5 stars

I attended an assessment with R3 Physiotherapy. I was positively welcomed and respected. I felt comfortable enough to discuss my issues even though some quite personal as a stroke patient who had d... See more

Rated 5 out of 5 stars

After struggling with shoulder pain for over 2 years which woke me up at night, I happen to see an advert on my phone and thought I'd time for some self love. I was very impressed with the initial... See more


Company details

  1. Physiotherapist
  2. Health consultant
  3. Home Help
  4. Life Coach
  5. Physical Therapy Clinic
  6. Wellness Programme

Written by the company

Welcome to R3 Physiotherapy, where our primary objective is to prioritize your needs and help you achieve your goals. We understand that dealing with pain or discomfort can be challenging, and that's why we offer personalized solutions tailored to meet your specific needs. Our team of experienced professionals is dedicated to working closely with you every step of the way. We'll develop a customized treatment plan designed to address your unique situation, and we'll involve you in every aspect of your recovery process. We believe that the key to successful treatment is collaboration, and we're committed to empowering you to take control of your recovery. Our team will guide and support you throughout your journey, ensuring that you feel confident and well-informed. At R3 Physiotherapy, our ultimate goal is to help you feel resilient, revitalized, and relieved. We believe that by providing you with the tools and knowledge to take charge of your body, you'll be able to lead a better life. If you're ready to begin your journey towards a happier, healthier you, contact us today to schedule your appointment. We're here to help you achieve your goals and feel your best.


Contact info

4.8

Excellent

TrustScore 5 out of 5

209 reviews

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Rated 5 out of 5 stars

Friendly and Professional

Ryan was excellent in helping me with my ongoing knee problem. He identified the problem immediately, explained the cause, ran some quick yet thorough tests then provided reassurance and advice on how to recover from the problem as quickly as possible through treatment and altering my walking patters and standing method.

28 June 2022
Rated 5 out of 5 stars

The service at R3 with Ryan

The service at R3 with Ryan, was excellent. He was extremely thorough and attentive and gave great advice about my partners difficulties. He explained the issues in detail, and in a way that was easy for us to understand. He answered all of our questions whilst giving us assurances about the issues, letting us know all was not lost and there was hope!

Thank you Ryan
Gillian

18 June 2022
Rated 5 out of 5 stars

Highly recommended

Highly recommended, Ryan was very knowledgeable and delivered his treatment with care and precision.
Also gave tailored at home exercises to continue treatment.

19 October 2021
Rated 5 out of 5 stars

Great physio

Great physio! It was very helpful tackling the specific pain and also gave me exercises to work on strengthening the area so that I didn't have the same issue again. Thanks!

2 September 2021
Rated 5 out of 5 stars

Thank You!!

Ryan was great, he diagnosed my problem which I've have for several years and been to see several doctors and had numerous CT and MRI scans which couldn't detect my problems... Thank you!!!

31 August 2021
Rated 1 out of 5 stars

A very bad experience.Very rude and…

A very bad experience.Very rude and unprofessional.He came out late to the appointment and was not helpful in his attitude to the situation at hand.He applied kinesiology band which worsened the situation.The money paid was not worth it-£70 for nothing.Outrageously expensive.In experienced and has not bothered to ask how the client is doing.Will never recommend any one to him.Spend your money elsewhere.
I completely disagree with your story.You are only trying to cover up the poor service you rendered.Yes,your service is inconsistent. I gave you good review in December and January because you were good then.You are only interested in the money .You gave wrong diagnosis because you said there was nothing wrong when we left.You rudely dismissed us when we requested for a follow up appointment, and you have not bothered to see how the tape you hurriedly applied was doing

9 May 2021
R3 Physiotherapy logo

Reply from R3 Physiotherapy

Hi Victor, I'm sorry that you feel this way about the outcome of the session, particularly after your two previous positive reviews in December and January, recommending my services. I note that you arrived 10 minutes early for your appointment, I carried out a full assessment and treatment giving immediate relief compared to when you first arrived, and you had appeared to be satisfied with this at the time. I understand that you wanted me to address all symptoms immediately but unfortunately time was not on our side considering the presenting issue and symptoms were complex and would take longer to cure as discussed during our phone consultation. After the session I expressed for you to reach out to me if you had any concerns, as you have successfully done in the past. Wishing you all the best, Ryan.

Rated 5 out of 5 stars

First time consultation with him

First time consultation with him, he quickly got down to business and found what he believes my issue is. Which does match an old injury of mine which I had not disclosed beforehand.

He then gave me good advice on exercises to help rebuild the strength and fix the issue. Booked in for a follow up soon.

7 May 2021
Rated 5 out of 5 stars

Passionate and enthusiastic, highly recommend

I had a posture assessment with R3 physiotherapy and was surprised to learn how much I had been doing wrong just by using the wrong muscles! Ryan is clearly knowledgeable, enthusiastic and passionate about what he does. He was very thorough and explained things very clearly as well as demonstrating exercises which would improve my posture. He also recommended a program of exercises that I should try at home and I am already noticing a difference!
In addition, his book is very informative, clear and easy to read and I love the interactive element to it. I would highly recommend Ryan and his services.

18 April 2021
Unprompted review
Rated 5 out of 5 stars

Great read!

The way to walk is a great read! It’s broken down into digestible chunks, and the pictures are a useful aid to ensure correct form. Very informative, I'd definitely recommend!

29 March 2021
Unprompted review
Rated 5 out of 5 stars

After an injury at a boxing class

After an injury at a boxing class, I had indured a long duration of pain and lack of mobility. After one session with Ryan I could already feel the difference. The pain subsided massively and he was very reassuring. Ryan clearly has alot of experience and knowledge in what he does. I am very much looking forward to my next session.

19 February 2021
Rated 5 out of 5 stars

Physio sessions online

Recently had two physio sessions for two separate problems. Living in Devon I'd usually be unable to have a face to face appointment so I could luckily have a physio appointment with R3 physio online. I'd heard great reviews before hand and really wanted to use R3. A few years ago I went through the NHS for the same issue but the exercises I was given were basic and I wasn't taught about the problem or given an explanation. R3 physio were able to offer me both appointments within 24 hours and gave me an understanding of the specific cause and how to prevent it. Both issues have been addressed really well and I feel confident that the exercises given to me will help. One of them I've been doing for a week and already have noticed improvements!

14 February 2021
Unprompted review
Rated 5 out of 5 stars

Treatment was phenomenal

Treatment was phenomenal. Was able to tell whether complex ligaments, muscles, bones or tissues were in good condition or not just by feeling and a few movements. Had very specific, in depth and thorough exercises for the different and specific muscles and ligaments. Easily the best physio I’ve seen. Worth every penny. Highly recommended 👌🏾

11 January 2021
Rated 5 out of 5 stars

I've found this book to be very helpful…

I've found this book to be very helpful on my journey back to walking after having leg surgery. There is plenty of useful and detailed information on walking exercises which works hand in hand with exercises recommended by my physio. The pictures and videos also come very helpful. I'd reccomend!

7 January 2021
Unprompted review

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