RACEDAY Reviews 35

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Josh Budz added us to a newsletter Never signed up, never used your business, never even made an enquiry. Stop scraping email addresses

Rated 5 out of 5 stars

Only discovered this page last week and decided to test my luck. As somebody who never wins anything imagine my surprise when I received the confirmation email that I’d won! I can’t wait for m... See more

Rated 5 out of 5 stars

My Red Bull prize arrived today. I will be sharing it with my 6 year old daughter. The communication with Edward has been fantastic, he's kept me updated with any logistics issues, which are to be e... See more

Rated 5 out of 5 stars

Initial package was damaged by the courier. I got in contact with Raceday who quickly sorted out a replacement. Things can go wrong for any company. How they deal with them tells you far more than... See more

Company details

  1. Gaming services

Written by the company

RACEDAY brings exclusive F1 gifts, events, and products, within the reach of motorsport fans around the world.


Contact info

4.0

Great

TrustScore 4 out of 5

35 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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Rated 1 out of 5 stars

Failure or Phishing

This company has either had some kind of huge marketing failure or its a sceptical way to get their database updated.

They emailed every user to say they've won a prize, but to claim you have to update your profile with all your personal data. 5 hours later they contact everyone saying 'sorry, there's been a mistake, have a discount'.

It could well just be a genuine error, but I don't believe that's the case. The email saying 'you're a winner' isn't addressed to an individual, it just says 'you're a winner'.

What an awful way to improve your marketing leads. I don't trust this company at all.

***Update****
I've been receiving repeatedly aggressive emails from this business. I would like to clarify that everything I've written is true and accurate. Other people have posted similar. I will not be threatened, when I've done nothing wrong.

Latest Email from Raceday Jan 11th:
I'm just following up on my earlier email, I really hope that you've considered what I've said. Your review is untrue and unfair, and is seriously damaging our business. If we don't hear anything from you we'll be taking actions to remove your review from Trustpilot.

18 December 2023
Unprompted review
RACEDAY logo

Reply from RACEDAY

Hi Andy,

I can assure you that is not the case, we are a competition site hoping to reward real F1 fans with incredible prizes. I myself am an avid F1 fan who decided to launch this site because I would love to experience incredible F1 events and receive amazing signed merchandise (but can't afford it) and thought other F1 fans must want this also.

The company is only me, we have real winners, whose reviews you can find on here. We do not keep any data we do not require as per our privacy policy. I am truly sorry about this error.

Best,
Edward

Rated 5 out of 5 stars

Great Customer Service

Initial package was damaged by the courier. I got in contact with Raceday who quickly sorted out a replacement.

Things can go wrong for any company. How they deal with them tells you far more than when things go right. On that basis, I thoroughly recommend Raceday!

17 December 2023
Unprompted review
Rated 5 out of 5 stars

I received a lovely & pleasant email…

I received a lovely & pleasant email notifying me that I've won a signed raceday cap so soon and that put a smile on me face as I don't usually win anything so that's an early Christmas present for me 🫡👍🏻

18 December 2023
Unprompted review
Rated 1 out of 5 stars

Apparently I've won the signed Pierre…

Apparently I've won the signed Pierre Gasly cap will see if it arrives so I haven't won apparently winner email was sent out to everybody sounds like a scam to me

18 December 2023
Unprompted review
RACEDAY logo

Reply from RACEDAY

Hi,

I am incredibly sorry about this issue. We do not run a scam site. An error this morning has caused all of our subscribers to receive the winners email. We have posted the real winner Mark on our Instagram story. A genuine mistake has been made and we are truly sorry for the confusion and disappointment. We have deleted all the personal information you have sent, except what we need to contact you.

Best,
Edward

Rated 5 out of 5 stars

Loving the site!

Loving the site!! The weekly competitions are really exciting, hoping I win something soon!

6 December 2023
Unprompted review
Rated 5 out of 5 stars

Amazing site

Thank you so much Raceday rewards, I won the framed Alonso Picture and bodywork, amazing site and great customer service

20 October 2023
Unprompted review

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