Spot on prices and service
Ordered many parts for my bike over the last year. Always had top notch service and good prices.
Parts are always received in a timely manner.
10 May 2024
Unprompted review
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Sent the wrong part
Sent the wrong part, sent it back and had to chase the money for the part. PayPal resolution sorted it out, but out of pocket for the return delivery. Won’t use them again.
14 March 2023
Unprompted review
Worst online company ever!
Never going to contact these guys again. Promises promises, but that's where it ends. You ask a question and you get a reply 2 weeks later. You ask another question and you never hear of them again. Worst online company ever!
22 April 2022
Unprompted review
Top notch service !!!!
Top notch service !!!!
With a knowledgebase built up over many years working in various paddocks on a vast array of machines, there's not much that Mike can't solve !!!
From classics to modern day bikes RacesparesUK offer an impressive service ..... for 'hard to source' or 'off the shelf' parts it's a one stop shop !!!
ALWAYS my first (and usually my 'only' !!!) phone call when i need anything for my 1999 racebike
Parts, service, advice ..... ALL in one place .....
Perfection !!!
4 July 2021
Unprompted review
Waste of time, unprofessional handling of order (which never turned up!) 😤
When my order didn't turn up after 10 days, I contacted the company... The email was returned as the company does not monitor the email used for PayPal... Helpful..
After 14 days of no order, I call the company, who were not in the office so could not answer my query, while u professionally getting irate after I advised I needed this to be sorted due to the urgency. He agreed to call me first thing the next morning, when he was in the office
The next day, nothing...
I emailed them, which resulted in no response
Called 3x the next day (16 days missing order), where they finally called me back, and advised they don't know what's going on so sent a refund 😒
Thanks a bunch Race Spares UK; you wasted 2.5 weeks of my time, where I was trying to support small businesses, but yours is one I will warn people about, as your unprofessionalism has meant I am not able you get my bike ready for the hard deadline for a European trip.
** DO NOT RECOMMEND **
My issue mainly lies with the unprofessionalism with the company, not the fact they cannot get my parts to me
12 November 2020
Unprompted review
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