Rachel’s Candles And More  Reviews 

10
TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Online marketplace

Written by the company

We are the one stop online candles and more shop. We sell candles, lighters, warmers/burners, votives, Home Fragrance Oils, Scented Air Fresheners, and now Scented Body Lotion for Men & Women. Check us out. When you visit our site, be sure to sign up for our 25% off SALE! See you soon.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(10)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ghost Candles

I made an order on 13 NOV, and received a confirmation email. There has been no communication at all. The order hasn't been fulfilled. I sent an email 18 NOV looking for an update. It's currently 20 NOV, and it's still crickets.

14 November 2024
Rated 1 out of 5 stars

This is the worst company ever!!

This is the worst company ever!!! I purchased Egyptian Musk on 6-8-24. Payment was made and withdrawn from my bank. I've sent 3 inquiries about the status of my order. No replies back. Tried calling. No response. I then requested to canceled my order! Nothing! I still as of today 7-23-2024 have not received an e-mails or a refund!!!
I advise anyone not to order from this company!!!

8 June 2024
Rated 1 out of 5 stars

Inaccurate shipping time and customer service is lacking

The items were advertised as ready to ship. However, at the one week mark my order was still listed as preparing. I reached out to the company on the eighth day asking for a status since I received an email asking me to rate my experience. I did not receive a written response, however my status was immediately changed to shipped. There was no tracking number provided or any additional info. It is now 12 days since placing the order and I have received additional emails asking me to rate the products which I still have not received. The business practices need to be adjusted to send the notifications after the customer receives the order and customer service should provide responses to customer emails. It looks a little suspect when the status is updated immediately after customer contact. I appreciate the effort but it seems disingenuous without providing additional information.

11 July 2023
Rated 5 out of 5 stars

The Car air fresheners are so cute

The Car air fresheners are so cute. Adds that little touch of luxury to my car. I just love stepping in and it smelling just like a new car. She also sent me an air freshener and it smells so good. I received the vanilla pineapple and let me just say I definitely recommend 10/10.

23 September 2022
Unprompted review
Rated 5 out of 5 stars

Rachel’s products I recommend

All of Rachel’s products I recommend, they last longer than retail products and they cost less !!! Her lotions and oils are made with a long lasting scent that will stay on for hours than normal perfume products . I love to wear the oils and perfume of the brand together to give it a long lasting scent since the retail perfume wears off quicker than Rachel’s oils.

3 September 2022
Unprompted review
Rated 5 out of 5 stars

If you not buying candles from Rachel's…

If you not buying candles from Rachel's n more u wasting money on name brand candles this company have some best scents. I been a loyal customer since she began and they get better n better each shopping experience

13 October 2022
Unprompted review
Rated 5 out of 5 stars

Rachel's Baby Powder oils are…

Rachel's Baby Powder oils are absolutely amazing!!! You don't need a lot for it to scent the entire home.
Thank you Rachel!

2 August 2022
Rachel’s Candles And More  logo

Reply from Rachel’s Candles And More

Thank you Ms. Niya. So happy that you enjoyed your oils. We greatly appreciate your business.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look