Radfords pie company Reviews 

469
TrustScore 2.5 out of 5

2.5

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Visited Bradford Pie Shop in Morecambe and it was well worth the money! We had a steak pie and honestly, it was absolutely delicious 😋. It was packed full of quality, tender meat with so much... See more

Rated 4 out of 5 stars

Great pies, lovely filling and well cooked. Pastry exceptional. Customer services were great but needed to be - first delivery list as courier tried delivery to wrong house before returning to depot,... See more

Rated 1 out of 5 stars

No pies arrived, placed ordered in November, numerous emails and fb messages no answer, phone number no longer in operation had to contact my bank to obtain a refund which I finally received yeste... See more

Company replied

Rated 2 out of 5 stars

Edit - Today we did receive a refund for the missing pies, If only someone had bothered to reply to my emails or messages.,.............. The pies are absolutely beautiful full of meat and very tasty... See more

Company details

  1. Catering food and drink supplier

Written by the company

We make award winning savoury pies


Contact info

2.5

Poor

TrustScore 2.5 out of 5

469 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 24 hours

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2.5

All reviews

(469)

27 reviews in the last 12 months

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Rated 1 out of 5 stars

BUYER BEWARE…

Radford Pie Company - In response to your reply to my previous posting
We were not at home when our pie order was delivered & even though I had requested notification of a delivery date on my original order.
We were not informed of a delivery date for our pie order even though Radford Pie Company said an email had been sent to me but when I asked for a copy of the email the company ignored me!
BUYER BEWARE

8 November 2023
Unprompted review
Rated 4 out of 5 stars

Pies are very nice

Pies are very nice. We were given 2 pies by family member. My husband had the steak and I had chicken.
Husband says, very moist, nicely seasoned.
I had chicken pie, pastry was lovely, chicken breast lovely but the white jelly substance put me off a little.
Would buy some but given reviews I'm concerned they may not turn up.

21 December 2023
Unprompted review
Rated 1 out of 5 stars

No products received

Placed an order for nearly £80 but no product received. Ordered steak pies for Christmas but now going to have to find another supplier at short notice and out of pocket. Will be going to trading standards as this is theft. NOT HAPPY

1 December 2023
Unprompted review
Rated 5 out of 5 stars

The best pies I have had

The best pies I have had,I know you have to wait two weeks,you just have to remember to order early,I just hope they do not put the price up to make them unaffordable.When I did have to contact them they came back by email the next day.

10 November 2023
Unprompted review
Rated 5 out of 5 stars

I have to say the best pies I’ve eaten…

I have to say the best pies I’ve eaten , I used to swear by M&S , I tried two different ingredients and what a treat, full packed with meat and the pastry to die for,
No gristle full of tender pieces of meat, definitely be buying from them in the future,
I’ve told friends and family about these delicious pies
Well done Radfords pie company

27 November 2023
Unprompted review
Rated 5 out of 5 stars

Perfect!…

Although took a long time for delivery every pie we have ordered and eaten has been exceptional! Jam packed is really true of all fillings and the pastry melts in your mouth. Definately will order again but far in advance of need and they cook well after being frozen as well as fresh. Top notch pies!

26 November 2023
Unprompted review
Rated 2 out of 5 stars

Can anybody help as we cannot get in…

Can anybody help as we cannot get in touch with radfords. I ordered 3 different orders 2 for my daughters and I for myself 2 have arrived but still waiting for 1 to arrive.. I have tried and tried the email to no effect. I am £45 out of pocket. Are they going to pocket the money. With no delivery. HELP??

31 October 2023
Unprompted review
Rated 4 out of 5 stars

Made a special trip from Preston

Made a special trip from Preston to try the pies. The shop was busy with only one lady serving who was complaining that there were too many customers, she didn’t have time to put more pies in the oven!
She said she wasn’t a Radford and didn’t get to have 18 holidays a year!!!
We tried the peppered steak and steak and Stilton. The pies were indeed lovely and well filled but could hardly taste or see any stilton, a bit disappointing.
Asked if they had any unbaked pies to take home but was given a forceful NO, we don’t do them.
Bought a meat and potato to reheat today, hope they reheat well……….

25 October 2023
Unprompted review
Rated 5 out of 5 stars

We came from north yorkshire to try…

We came from north yorkshire to try Radford pies and I must admit they are the best pies ever,full of meat,pastery just melts in your mouth , 5stars keep up the good work,and will be back in to take some home with us up .

10 October 2023
Unprompted review
Rated 5 out of 5 stars

Quality

Quality, Quality, Quality, without doubt, the best pies I have ever eaten, and I have eaten a lot of pies, my wife has ordered them twice, and from here on they will be the only pies we buy

5 October 2023
Unprompted review
Rated 4 out of 5 stars

Great pies, poor delivery

Great pies, lovely filling and well cooked. Pastry exceptional. Customer services were great but needed to be - first delivery list as courier tried delivery to wrong house before returning to depot, replacement worse given very, very precise instructions that courier ignored in full. Small car chase to catch him and his little white van up. He claims our house didn't exist which was a surprise given that I've lived there 25 years ! Would buy again BUT pick the pies up in person

3 October 2023
Unprompted review
Rated 5 out of 5 stars

See on TV and thought IDE try them out. On my 2nd delivery today and can't wait.

My friend put to me
"BUY LOCAL" This was my answer to him...
Peter Blackburn I do eat local these guys are in UK.
But these pies are well and truly worth the money. Fillings are from top to bottom of.all pies.
St peters pie quarter full
Supermarket pies half full
Pukka pies 3 quarts full
Market brought pies half full.
Most of these pies will cost you over £3 each now and the quality of fillings are horrible.
Radford pies from Lancashire are top quality fillings and all pies are full to the crust.
Family run business that just keeps getting better. Support small businesses that give value for money.
10 box pies £36.00 +postage
If you buy 2 boxes no postage
These freeze well . Defrost and cook the next day.
Omg delicious.
Waiting today for my 2 boxes at lunch time. Keep up the great work guys and gals these pies are amazing.

27 September 2023
Unprompted review
Rated 1 out of 5 stars

Yet again missing order

Really didn’t want to give a 1 star. This company have the worst customer service. After numerous emails regarding a missing order for my elderly mom disgraceful quick enough to take the money. You should be ashamed Radfords perhaps less time on social media and more time in your company

6 July 2023
Unprompted review
Rated 1 out of 5 stars

Never Again

This company is so poorly run, we spend on average £100 per order and recently the Quality is poor, the gravy / sauce is like gloop and not very appetising, we had 5 Pies damaged and even after 4 Emails to rectify not 1 reply, I guess its hard to find the time whilst on your 18th Holiday in 20 months, well I won't be helping to fund the 19th, we're done with this lot!!!!!!!!!!!!!!!!!

21 July 2023
Unprompted review
Rated 1 out of 5 stars

Genuine and honest review coming from a…

Genuine and honest review coming from a food enthusiast. Pies arrived on time and safely in a good cool box, no issue with arrival at all. However we found the pie fillings to be really, really OVER powering with salt!! Especially the mince meat and steak, we also found the apple pie filling not very sweet at all and very bland in flavour. Sorry we wont be re ordering anytime soon.

13 August 2023
Unprompted review
Rated 5 out of 5 stars

Great pies full to the brim

Absolutely love Radfords pies. Full to the brim with meat/chicken with tasty gravy. Pastry is crisp and delicious. Took about 2 weeks to deliver but their website does state this. They are wrapped bubble wrap and delivered chilled in a polystyrene box. I just wish I could give them back to boxes to use again, but I guess this isn’t cost effective. The best pies I’ve ever eaten!! Thank you Radfords.

10 August 2023
Unprompted review
Rated 5 out of 5 stars

Delicious savory pies

Delicious savory pies. I've had a couple of orders of the 10 mixed pies. You get 2 or 3 of each. Chicken & gammon, meat & potato, steak & mushroom and british peppered steak. All lovely with wonderful pastry. They are quite large for me so one does me 2 meals with some vegetables and gravy. They are so well filled and full of meat. Well worth the money. Good dispatch time for a small company. I would recommend them.

16 March 2023
Unprompted review
Rated 1 out of 5 stars

Awful customer service!

Placed order on 8th July, still not received. No response to several emails. Have ordered before with no issues. Customer service non existent!

5 August 2023
Unprompted review

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